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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 960 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron laptop's overall performance, processor speed, and screen size. Many appreciate the exceptional battery life and the versatility of the responsive touchscreen. Some customers noted the weight and heat, while others mentioned the absence of a number pad. However, the ease of use and ample RAM are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 960 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic , excellent service , great lap top , its agood one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for day to day work in reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop very light and can use it everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase to make my needs to complete my responsibilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the new computer from BBY was great because of the support from the Geek Squad! Love the computer as it can also be converted to a tablet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and it is quiet, needs more usb ports but other than that I am enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful laptop. great for school, work, and gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a basic laptop...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is hazy, almost as though it has a film over it. The slide to cover / uncover the camera works at times, but doesn't at pthers. The camera has overall poor quality. Thebuser looks unprofessional while using this camera. I didn’t catch initially that it doesn't have a 10 key pad. A few times the screen has gone black, but comes back on about 15 seconds later. For a basic, budget laptop, it's not bad. I will need to upgrade yet again this year, and I will be making sure the camera and 10 key will be improved on the next one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always buy a Dell. They are great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell makes a great computer, laptop. I have had a Dell computer for over 10 years, Dell has kept it running well with updates to the software. Dell support is always available to help if you have any issues. I highly recommend Dell products.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Great size and speed, but graphics card sub par.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed and like the size. Video card sub par. I know it's not top of the line, but it seems to have a difficult time handle basic video editing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good laptop but expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review any product just having it for about 2 weeks especially migrating to a new computer. Moving/installing software, files, organizing, etc., etc. so that is why I only have the laptop 3 stars. It seems to be running well but I did notice the Thunderbolt 4 is not compatible with certain USB-C devices and that is disappointing. It is fast however for compatible devices. So far, so good.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello LarryS,

      We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with your Dell Inspiron 16 2-in-1 Touch Laptop. This is certainly not the experience we like to hear from our valued customers.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.

      If you are experiencing any compatibility issues or have any other concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the staff. I always love to purchase here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. A nice replacement for my Buisness computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well, though the screen is cracked. The worker was very kind and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New to Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I am not use to the speed so that makes it even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Dell laptop. The set-up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!!! This is my second time to purchase this Dell product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    charges CRAZY fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. nothing to fancy or crazy. I never use the 'tablet' feature. its too big. I do hate that the number keyboard is lacking on the right side of the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    do what i need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, good images, good hardware, and good velocity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I am still learning all that it can do.

    I would recommend this to a friend