Customer Ratings & Reviews

Purchased this laptop for my wife to help run her real estate business. Laptop run super smooth, came preloaded with a lot of apps everything about this laptop is awesome

I'm not much of a tech person, especially for my age, but in my opinion this is a great laptop. I like that it can be used more like a tablet and has the touchscreen. I especially like the backlit keyboard which is harder to find on cheaper laptops. Seems to have everything I need, fast enough processing power, enough memory, all in all a good purchase. I ended up getting this open box for about $400 so it was a great deal!! I always shop open box.... Why pay full price!

works awesome, its fast and does everything I need to do with ease. The battery is fantastic. would recommend

I love this laptop, my only complaint is the weight. It’s pretty heavy but it feels sturdy and not cheap feeling. It’s lightning fast with the intel ultra 7 and 16gb RAM. Glad I bought it. The backlight keyboard is nice also. The battery will last for a few days just using it a couple hours at a time.

Nice display, runs smoothly, feels solid, not too heavy. Bought this for my mom, who doesn't really play games or do anything that would be demanding on a computer. This laptop will handle anything and everything she needs (minus a disc drive for burning CDs) and has lots of storage room for photos, videos, etc. I can't speak on the tablet mode, as she is too afraid to use it like that because she doesn't want to damage the keyboard. I tried convincing her to just try it out, but I guess I can see where I get my stubbornness from.

Excellent Laptop needed a large screen to be able to work from home. Very good spec and able to run smoothly even with multiple apps open. Slightly heavy but mainly used at home.

This is a great laptop it’s fast and accurate. I use it to hold all my files for my 3D printing business. I would recommend this to anyone looking for a great laptop.

I use this laptop for college work and it works great! I also have a couple games installed and they run with no issue. The battery also lasts quite a long time.

I’ve been using this laptop for a few weeks, and overall, it performs well for both work and entertainment. The display is crisp and vibrant, and the speed is impressive thanks to the processor. It handles multitasking and light gaming smoothly.

Pros: Powerful Performance: The Intel Core Ultra 7 processor and 16GB memory make this laptop a powerhouse for multitasking and demanding applications. Large Storage: The 1TB SSD provides ample space for all your files and programs. Versatile Design: The 2-in-1 design allows you to use it as a traditional laptop or a tablet, adapting to your needs. Beautiful Display: The 16" touch screen with Intel Arc Graphics delivers sharp visuals and vibrant colors. Cons: Pricey: The initial price can be high, but look out for sales, member discounts and price match also Customer Service: While the Best Buy support team was helpful, the price match policy could be more straightforward. Overall: The Dell Inspiron 16" 2-in-1 is a fantastic laptop for those who need a powerful and versatile device. While it is an investment, the performance and features make it worth considering. Just be prepared to navigate the price match policy if you find a better deal after your purchase.

I've had this laptop for almost 2 weeks now and I absolutely love it. The battery life is very impressive, the touch screen is responsive and there's no lagging and I love the fact the 2-in-1 feature that I can use the Dell Premium Pen (sold separately) for photos, journaling, & other aspects. This is the 2024 model so a bit pricey, but for the features that it has I feel it's worth it.

Excellent laptop. My first dell and I haven’t had any issues yet. Touch screen and AI are smooth and help me stay on top of work as well as dabble into some gaming. At this price, this is a steal. Give it a shot. Like another dell, it doesn’t miss.

Works great. Great speed. Allows for tons of open tabs without reducing speed.

Fast light and long lasting battery. My 3rd one for my family

Have only used my Dell Inspiron 2-in-one for a short time. However, so far I am very pleased with 2-in-one capabilities, full HD screening, back-lit keyboard, Intell Core Ultra 7 processor, and ample SSD.

Great price, fast processor, absolutely love it. I was concerned with an older application, Adobe Photoshop Creative version, loading with 16 GB memory and it works just fine. I was able to produce a slide show really quickly.

I’ve recently bought two of these for my kids easy to use very comfortable lots of space on the drive response very quick great technology

Computer is excellent. The Black Friday price couldn't be beat. Very nice machine. It's fast, it has a nice size screen and so far has done what is needed. You won't go wrong. Highly recommend.

After reading other reviews of this machine, I bought it for two reasons: battery life and easy set up. Setup was not instantaneous but wasn't hard at all. So far I've used it for e-mail and internet browsing but I have a feeling that if you're cranking out MS Word documents it will last a whole work day. Now that the latest Windows 11 update (03/12/25) has landed the annoyance I had with the webcam seems to have gone away. I got mine at the Black Friday price. If you pay list, you'll get a good laptop. Purchase it on sale and you've got a bargain.

The Dell Laptop I purchased from Best Buy is excellent! It delivers fast performance, a vibrant display, sturdy build, and long battery life. Perfect for multitasking, gaming, and work. Highly recommend it!