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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 2-in-1's large screen size, vibrant OLED display, and strong performance. Many appreciate its lightweight design and ease of use for both work and school. However, some users experienced issues with the touchpad's reliability and reported excessive heat and fan noise. The quality of the speakers also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 453 reviews
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good price and good quality on all the laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great product. It’s amazing that I can use it as a tablet and a laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    The Touchpad is horrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we delay windows updates, the hardware becomes very slow. The touchpad design is horrible and it doesnt work properly. It moves at random speeds and clicks at random places.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop but it builds static when using the mouse pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful and perfect for an IT major. I am very happy with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the new job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my brother for his new job. Works out perfect for an insurance agent!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my 90 year old dad as a replacement for his last one. It much lighter than his old one, he likes that. He hasn’t had any complaints and I take that as a win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have not had any issues. I would recommend it! Nice color :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, liking it. Always have a great service at best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Disappointing. Overheats, bad audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about this computer. When I set it up, it got really really hot immediately (like, it was hard to type, it was so hot). Looking online I saw the solution was to turn off turbo boost in the bios, which fixed it, but what a dumb thing to have to "fix." The mic is bad... friends said I sounded like I was in the bathroom. Then the audio froze & crashed in the middle of a call on day 1. I'd done all updates prior to this. This is incredibly disappointing. Returning.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Coco423,
      We appreciate you taking the time to leave us your review. We are sorry to hear that you are experiencing overheating issues with your Inspiron 7620. Feedback like yours helps us improve our current and future products. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
      Here's the steps to help resolve your overheating issue:
      1. Update the BIOS and Chipset driver.
      2. Use Dell Power Manager to manage thermal performance.
      3. Download and install Microsoft Windows updates.
      4. Run a hardware diagnostic test.
      5. Perform a Windows System Restore.
      6. Restore the computer to factory settings.
      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Screen size just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Screen is amazing and the laptop is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, used for school work and photo editing, shipping was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dell, I love this laptop. It really does the work for my work from home, remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop using it as a system when i travel and works great. Love the screen and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in 1 with OLED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Got it for a gift to myself for Christmas and it was a good price when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use. I’m very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Excellent quality and graphics for college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Biz Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable business computer. Can handle anything you throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy for it it works well still learning how to navigate through it all

    I would recommend this to a friend