Customer Ratings & Reviews
- Model:
- i7620-7648GRE-PUS
- |
- SKU:
- 6504388
Customer reviews
Rating 4.3 out of 5 stars with 453 reviews
(453 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Inspiron 2-in-1's large screen size, vibrant OLED display, and strong performance. Many appreciate its lightweight design and ease of use for both work and school. However, some users experienced issues with the touchpad's reliability and reported excessive heat and fan noise. The quality of the speakers also received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dell Inspirion purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lives up to all my high expectations of Dell. Price and service at Best Buy are Best/
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money, large size and spectacular screen colors, 100% recommended
I would recommend this to a friendRated 5 out of 5 stars
Inspiron
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 2 in 1 laptop. Exactly what I needed. I like that Dell does not have a bunch of bloatware!
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop last week, works very well so far. The screen resolution is fabulous,
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the versatility, of the Laptop, it is the best i have ever had, and it is my third Laptop.
I would recommend this to a friendRated 5 out of 5 stars
A plus seller. fast shipping . Item just as descri
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A plus seller. fast shipping . Item just as described !
I would recommend this to a friendRated 5 out of 5 stars
My new dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great product for a great price. Best purchase I’ve made in a while
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop and the tablet feature makes any event 10x easier
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. great computer. great service! wonderful
I would recommend this to a friendRated 5 out of 5 stars
Best of both worlds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent blend of a tablet and laptop. Really like the light design.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, excellent service! It was a beautiful gift for my mother!
I would recommend this to a friendRated 5 out of 5 stars
All around computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around it’s a very good computer!!!! I highly recommend this computer.
I would recommend this to a friendRated 5 out of 5 stars
Peter R
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confident and knowledgeable salesperson. Excellent buying experience
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Purchased this as a gift and it works perfectly!
I would recommend this to a friendRated 3 out of 5 stars
Battery is no good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I love the computer and the touch feachers. But the battery is no good.
I would recommend this to a friendRated 5 out of 5 stars
Happy Consumer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer / Laptop that I would Recommend to anyone
I would recommend this to a friendRated 5 out of 5 stars
Laptop computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you the service was professional and trust worthy
I would recommend this to a friendRated 5 out of 5 stars
execellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good.. just little bit heavy.. i love the screen resolution
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price I've paid in the promotion at that time!
I would recommend this to a friend- Cons mentioned:Speakers
Rated 1 out of 5 stars
Worst laptop. Not buying DELL again.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought last December, in less than a year, one USB port stopped working, had to replace battery because it was getting hot and it was expanding very fast, also built in speakers stopped working. Only way to hear music or video is Bluetooth speakers. I have used many laptops, this is the worst laptop i had. Never buying DELL laptop again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi NilangV
We want to thank you for your taking the time to leave us your review. We are sorry to hear you are having USB and audio issues with your Inspiron 2-in-1 16 OLED Touch Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve USB issue and an article that can help you with audio issues.
Here's the steps to help resolve your USB issue:
1. Check USB ports or cables for physical damage.
2. Reset BIOS to factory defaults.
3. Run a hardware diagnostic test.
4. Check the USB device functionality on another computer.
5. Optimize the system using Dell SupportAssist.
6. Check Windows Device Manage for errors.
7. Update the BIOS and chipset driver.
8. Run the Windows hardware troubleshooter.
9. Download and install Microsoft Windows updates.
10. Refresh the USB controller and USB root hub.
11. Refresh USB Root Hub in Windows Safe Mode.
12. Perform a Windows System Restore.
13. Restore the computer to factory defaults.
How to Troubleshoot USB Issues: https://dell.to/2VAP0zJ
How to Troubleshoot Audio or Sound Recording Issues: https://dell.to/3p73Us3
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell















