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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 2-in-1's large screen size, vibrant OLED display, and strong performance. Many appreciate its lightweight design and ease of use for both work and school. However, some users experienced issues with the touchpad's reliability and reported excessive heat and fan noise. The quality of the speakers also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 453 reviews
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Heat
    Tech Insider Network Member

    Rated 4 out of 5 stars

    GORGEOUS, midrange laptop with higher end features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I just have to say that this laptop is SO pretty! I LOVE the subtle (Atlantic) green color of the shell. Aside from the color, the laptop is sleek with a slim body that feels sturdy. The hinges for the screen allow for a smooth and solid transition of various positions. The soft touch keyboard is very comfortable to use and doesn’t feel crammed at all. The mouse pad is large and responses very accurately to a direct, pointed touch, but isn’t so sensitive that the mouse moves around if your palms touch it while typing. The laptop even comes with a stylus pen, which is perfect for when in the tablet position. My only complaint with the stylus is that there isn’t a spot on the laptop to hold or store it, and I see myself misplacing it quickly because of that. The screen is sharp, and responses very accurately to touch. The speakers are also impressively loud with great sound quality. As for performance, the laptop is quick for your typical every day applications. I do have some concerns with its ability to handle programs requiring a bit more of processing power. I noticed a couple hiccups during the initial use of a few basic programs, but overall, everything opened quickly and ran smoothly. Another concern I have is with the cooling of the laptop. After a couple hours of steady use, just using basic Windows programs, the fan kicked in and ran for quite a while and I noticed that the bottom did feel warm to the touch. Last, I’m a bit underwhelmed by the battery life. I’m not sure you could get a full day of use without having to charge it, and the battery drained a bit more than I would have expected while the laptop was in sleep mode. Overall, from the few days of using this laptop so far, I would say it seems to be solid midrange laptop with higher end features. I feel that the price puts this laptop on the higher end range, and I’m not sure the features and add-ons justify that. Catch this on sale, and you’ll be getting a solid laptop for the everyday, basic user, or a great multifunctional (2-in-1) laptop for a college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost as good as my Alienware laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Terrific visuals, very fast, love the back-lit keyboard as I use it in a low light situation. Only drawbacks are no number keyboard and only one USB port .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 16 Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dell after I returned a HP Envy 16. Much petty graphics amd screen resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stunning display at 4k, Thin/Light, and…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemingly well-built/solid. I like having BOTH the fingerprint AND camera security features too. As for the Dell SupportAssist and various i included app (like the recently discontinuted ans reason I bought this particular brand) MobileConnect, leas than thrilled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    President

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to upgrade from my previous one. Two weeks later the new laptop experienced an "event" overnight which required my taking it back to the Geek Squad for resetting some features. Hopefully this will not re-occur at an inopportune time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this computer to my 82yo mother. I was blown away with how easy it was to get the computer set up. Step 1 : subscribe to office 365 on her old pc. Step 2: let it sync all of her important folders. Step 3 log into new pc. Done. I was hesitant about win11, but it's really simplified from what we knew. Other thoughts, it's a little heavy for a laptop. The screen on this laptop is gorgeous. The processing power is plenty for my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Speedy little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and speedy little computer. Smooth easy online purchase and quick pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    All around great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop I love the fact that it comes with a pen and has a great display

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop Screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very clear! I like that there is a smaller border compared to most laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Touch Screen plus Tablet mode?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch Screen plus Tablet mode Is something that the Mcbooks will never have

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying Dell-Inspiron 2-in-one Oled touch laptop 12th Gen Intel Core i7,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for work use. maybe a good browsing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lenovo think pad that the hard drive went in. i work from home and cant be without a computer, so i asked what woild be comparable to my lenovo. i have a bunch of programs open at any given time. this computer couldn't handle it. i couldnt even copy and paste files without it telling me i had no memory left? its supposed to have the same ram as my lenovo. i am extremely disappointed with this purchase and will be returning.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings KateF,
      Thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that you are not completely satisfied with the performance of your device and have made the decision to return it. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below for our support team.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, purchased As upgrade from last one. It has great speed and memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2-1 2022 16 inches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for laptop. Nice display and very light for low end laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunctioned within weeks and I had to have the operating system reinstalled which wiped out everything. Overall not impressed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear RebeccaP,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that you are not completely satisfied with your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will escalate them to our quality team for improvements in current and future products.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product. it works well. I have had great this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box excellent with suspicious usage history

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box excellent one, and received a decent looking laptop. However, after checking up the product closely, I spotted signs of modification/repairments. The back lit had its metal case bend on several spots and there are scratches on the edge. I quickly ran a disk diagnostics. The disk has a nearly 2TB reads and writes in less than 20 hours of power on hours! I highly doubt that it was returned with defection. I don't understand why it can be qualified as open box excellent under those conditions. I have scheduled a tech consultation to review this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I was impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Nice buttons. Great graphics. Bright colors

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Fast, and the flipping screen and pen are great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    BobT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was easy to set up and transfer files. Very fast.

    I would recommend this to a friend