Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Angle. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Left. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 1. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 3. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 4. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 7. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 10. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 11. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 12. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 13. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • Alt View 14. Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green.
  • I got what?
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Dell Sustainability Video video 0 minutes 45 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Dell - Inspiron 2-in-1 16” OLED Touch Laptop – 12th Gen Intel Core i7 – 16GB Memory – 512GB SSD – NVIDIA GeForce MX550 - Atlantic Green

Model:
i7620-7648GRE-PUS
SKU:
6504388
Highly rated by customers for:
Your price for this item is $458.99
Clearance
The comparable value price is $1,549.99

Customer reviews

Rating 4.3 out of 5 stars with 453 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 2-in-1's large screen size, vibrant OLED display, and strong performance. Many appreciate its lightweight design and ease of use for both work and school. However, some users experienced issues with the touchpad's reliability and reported excessive heat and fan noise. The quality of the speakers also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 453 reviews

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a laptop last minute for Wor and school and I do have to say it was worth the investment.

    I would recommend this to a friend

  • Speakers problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing static noise from laptop speakers. By default the speakers are only playing in stereo mode, I tried multiple drivers but the issue stills persist.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There AbdulnausheedkhanS,
      Thank you for your input and review of your Inspiron 7620. We apologize for the issues you have encountered with your audio. That is not the type of feedback we like to hear from our customers. Below I have provided troubleshooting steps to help resolve your issue.

      1. Click Start and select Settings (gear icon).
      2. Click Update & Security and select Troubleshoot.
      3. Click Recording Audio and then click Run the troubleshooter.
      4. Follow the on-screen instructions to complete the troubleshooting process.

      This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Cool looking but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this. The pen is completely unreliable. Will stop working and require a restart for it to come back online. Looking forward to kinks getting worked out. The nvidia GPU greatly helps compatibility.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Gochichi,

      We appreciate you taking the time to leave us your review. We are glad you like the design of your Dell Inspiron 7620 2-in-1 laptop but we are sorry to hear that you are not 100% satisfied with it because the pen is not very reliable and the computer requires a restart.
      Please make sure you have downloaded the latest system update and that software you are using meets all system requirements. I have provided a link to the drivers and downloads page where you can check for any applicable updates.

      Drivers and Downloads page: https://dell.to/3m0jfty

      If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, not what I wanted but due to lack of computers was the last they had on the floor.

    I would recommend this to a friend

  • Excellant laptop fir school.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant laptop for school; however, the video card only has 2 GB of RAM.

    I would recommend this to a friend

  • Dell2in1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop with Windows 11 shows clean uncluttered interface and stellar performance

    I would recommend this to a friend

  • Dell Inspiron - 2 in 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer having a number pad on a laptop. This model doesn't have one.

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for anyone going to school, and it is great for multi tasking.

    I would recommend this to a friend

  • Nice upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade from my almost 5 year old computer and this was a great upgrade

    I would recommend this to a friend

  • Awesome !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and exceptional value at Best Buy. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Would not recommend

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Overheats - The speakers blew out after about a month - Mouse completely quits working after 5 mins of use - Frame rates on Youtube videos are unwatchable I got this laptop mainly just to watch Youtube videos and figured this device should be plenty capable of that and have nothing but issues. would stongly not recommend

    No, I would not recommend this to a friend

  • Dell Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! Definitely would recommend n

    I would recommend this to a friend

  • Best laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product best lap top I ever had love the portability

    I would recommend this to a friend

  • Needed a new one.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was over 10 years old so much needed update.

    I would recommend this to a friend

  • Good for artists

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a pen for note taking. Good for artistic productivity.

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with the sale price, everything works as it should.

    I would recommend this to a friend

  • Kkay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, I love it and will recommend seller

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality computer accessories and specially laptop

    I would recommend this to a friend

  • Alan02

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been very useful in meeting my tech needs.

    I would recommend this to a friend

  • Back to school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleak, big bang for the buck, perfect for my teenager

    I would recommend this to a friend
Page 21, Showing 401-420 of 453 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.