Customer Ratings & Reviews

This Dell product function like its suppose to.... all the specks are high, we just wish they have the 32k ram. But you can trust the brand.

First off this is a great value for what you get. 12th gen i7 Amazing OLED HDR Screen Great design. I ultimately had to return this after having throttling issues. The laptop would just freeze for up to 15 seconds at a time. Maybe I had a bad unit, but I upgraded to an XPS just to be sure.

Product worked fine and met my needs. Had been using DELL computers for many years so was used to its general workings. However it died after three days and geek squad couldn't find problem so gave me a new one. Copied programs already set up in first one and everything seems to be working fine. It connects to wireless keyboard and wireless mouse that were here so big screen can be used for zoom and other large group visual activities easier.

Never buying dell ever again. This one just has too many quality related issues. Just to name a few - 1. Erratic movements - trackpad 2. Screen Digitizer stops working randomly 3. Bluetooth keeps disconnecting frequently. I didn't face any of these issues withing the 30 day return period. I contacted Dell, when I faced these issues, they tried to delay it as much as possible, but eventually accepted the faults and agreed to service the laptop at home. Facing the same issues after service and now Dell isn't ready to replace/return the laptop after their stupid 30 day return window, and I'm stuck with this one now as I've made a huge investment.

Best buy is the only place Ill buy electronics, the staff is always so helpful and knowledgeable and I feel very comfortable in the fact that when I leave I have the very best purchase for me

I've had a Dell laptop before and replaced it with this new one. I have had this for about a month and am satisfied with the memory and storage capacity. I chose this model for function as well as price. It's a good investment.

Does good haven’t had any issues, don’t like that it had Mckaffee and it keeps asking to buy it even after I removed

It’s great for editing my photography and storage.

I really like tablet PC’s, but there are times when I need more screen real estate. This Inspiron delivers not only more screen area, but also high definition and OLED! I can’t say enough about the beauty of this display- to have this on a computer in this price range is astonishing. This Inspiron is basically an XPS with a larger screen and just a bit more heft. If there is any negative aspect to this device, it is that it comes in weighing over 4 lbs. On the other hand, the weight is due to an aluminum chassis that is substantial and solid. The weight is also due to a huge battery, that delivers outstanding stand-alone performance. Given that this is a 2-in-1, the size and weight beg the question of whether anyone would use this computer as a tablet. I enjoy watching videos when in display mode, and I have used Photoshop when in tablet mode. However, I would not try to read e-books in tablet mode, it is just too heavy for that. However, inking while in tablet mode is extremely gratifying, and using the Dell Stylus is almost like putting pen to paper. This device is now my preferred option for working with spreadsheets or meeting with colleagues on-line. The 1080p webcam is excellent, and the speakers are situated on either side of the keyboard to produce luxurious sound. I would suggest that you try the keyboard for yourself prior to purchase. I feel the typing experience is very good, but other reviewers have commented on the shallow key travel and relatively soft détente. After a few minutes of use, I have gotten used to the keyboard, and I appreciate not having to press heavily to enter keystrokes. Performance is consistent with a new generation I7 with 16gb of RAM, and a fast half terabyte SSD. I have not tried gaming yet, but the dedicated GPU should afford some impressive graphics. My use-case involves writing, creation of presentations, and editing images. I am not a gamer, nor do I perform a great deal of video editing. However, given the hardware on this device, I suspect it could satisfy some users interested in gaming.

was expecting a little more out of the Display and it can get pretty loud and hot fast.

My previous Dell Laptop was a Dell. I enjoyed it’s us for 16 years. This new deal was not designed for human hands. The mouse pad is so large that it requires the operator to suspend their hands over the mouse pad, otherwise the operators wrists rest on an create erroneous movement of the curser and erroneous mouse clicke. I turned the mouse pad off and bought a desk mouse

I purchased this as an open box item for my home office. Works as described.

Great laptop for basic to moderate usage. Great picture but graphics card fails to produce super smooth 60 fps

This is my first Dell laptop and I love it! The display is awesome and the speed is great. The only thing that could be a little better is the battery life.

I purchased this for my husband and he loves it. The touch screen is so helpful when trying to scroll the screen down. It is much faster than using cursor.

I have always had HP laptops but this time I decided to purchase a Dell. So far I like my Dell laptop very much. The Geek Squad did a great job setting up the Dell and transferring my data from the HP over.

Purchased for my nephew’s college graduation. He loves it! Especially that it can be a tablet style too

Good laptop for school work, and moderate usage. Can het hot around the battery area, but still good.

Even after lowering all the settings, half the time, the mousepad was too sensitive and would take me through 10 different tabs when I wanted to click on anything. It seems the mousepad having some issues is a consequence of the screen touch option, which honestly I didn't need much anyway, so returning it was a no-brainer.

I bought this for work and personal use and it was an excellent item, it’s really fast and the display it’s amazing I would recommend this for sure