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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Inspiron 2-in-1 laptop's screen quality and performance as exceptional, with many praising its vibrant display and speed. The ease of use and battery life also receive positive feedback, although some find the weight a bit heavy and miss a number pad. While most are satisfied with the storage and price, a few users expressed concerns about the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-331 of 331 reviews
  • Rated 1 out of 5 stars

    Glossy screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor screen compared with my old Dell. So glossy, can hardly use it in a lighted area. Pop ups are so small that I can hardly see them. Poor screen lighting.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello DanielS,

      Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell - Inspiron 16 2-in-1 OLED Touch Laptop due to the display quality issues you are experiencing. This is certainly not the experience we like to hear from our valued customers.
      Furthermore, we are constantly striving to make improvements, and reviews like yours help us develop products that our customers like. Your feedback will be shared with our quality team for consideration in future enhancements.

      Below I have provided a few troubleshooting steps with the full article to help you:

      1. Set or change the screen resolution
      2. Change the screen brightness
      3. Adjust the refresh rate
      4. Change the size of fonts and icons (DPI Scaling Level)
      5. Turn on ClearType

      How to Change the Video Settings or Improve Text in Windows 11 and Windows 10 : https://url.dell.com/07b2a9

      With a little more information from you, we would like to help you resolve any issues you may be facing to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Broken keypad of excellent condition open box item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase open item guys. Zero button is completely messed up. I purchased open box excellent condition. And this is the situation of keypad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissapointed with set up the Squad, Many things not set up

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      Thank you very much for your feedback. We are sorry to hear you are not completely satisfied with your Dell Inspiron 16 2-in-1 OLED Touch Laptop due to the support experience. This is certainly not the experience we like to hear from our customers. Your feedback with regard to the support experience will be shared with our quality team.

      If you are still experiencing issues or have any other concerns or questions, please take a moment to call or chat to speak with another representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Regret

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lcd is broken and it can't be fixed or replaced until October. I bought it 3 days ago

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello PhylissD,

      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7630. We are sorry to hear that your LCD is broken and not able to be fixed until October. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need immediate assistance we recommend using the toll-free number or chat link provided below to reach a member of our Dell Support Team.


      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop, but take note of the exception.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a great laptop, with one big exception. Actually, I would give this laptop 4.5 stars. The display is great, very bright and incredible resolution. Performance is very good. Keyboard is easy to type on. Trak pad is average. I usually use a mouse for control. The one big issue with this laptop is the speakers. The audio is terrible!! If you often listen to music, podcasts, or are on zoom meetings, you really have to have ear buds or blue tooth speakers. I listen to a lot of music and always use blue tooth speakers. The built in speakers are extremely weak!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is by far the best computer I have ever had. I would not compare it to any others. It is fast. It has a beautiful picture. Great for school and gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love love love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this computer and I am blown away with it. I feel like my world just opened up. I recently switch from Apple to pc and androids and the amount of customization you can do is wonderful. This screen is so clear and playing with the computer in tablet form and with the pen is a game changer. I wasn't sure if I was going to utilize it, but I will absolutely be. I did hours of research about what computer 2 in 1 to purchase and after looking at all the specs, this one was the winner. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a rephrased version in 50 words: This computer boasts impressive speed, with a lightning-fast processor and a responsive screen that keeps up with your every move, ensuring a seamless and efficient computing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend for almost any use. The speed and screen are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dell Inspiron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a larger and faster Dell Inspiron recommended by a geek squad member. It is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Really nice laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful OLEG picture. All photos and email transferred over. Still adjusting to Windows 11. Excellent speed.

    I would recommend this to a friend