Customer Ratings & Reviews

Excellent laptop. Easy to set up and use. Highly recommend.

Love the laptop itself but I will never make a big purchase with Best Buy again. I selected open box excellent to ensure it came with all accessories. When I opened the box, the stylus was missing. I contacted Best Buy support many times. Every time they would advise me to take the item into the store to swap it out (why they couldn’t just give me a stylus I don’t know) but when inquiring about stock of my laptop in store, there was no stock anywhere near me. I contacted multiple times from two different states as I was traveling, and both times I was told to go to a store, but inquired about stock and they told me there was none. So essentially, they want me to go to the store but the store doesn’t have stock to assist. The only other option was to get a refund. I wanted the laptop, I just wanted everything that was supposed to come with it. I took the loss, ordered a $40 pen that should have came with my $900 purchase, and decided that was that. Now I keep getting emails to write a review, here is your review. Stand by your products and offer your customers solutions when you mess up. The laptop itself is wonderful, I love the screen it looks amazing. Pen that I had to pay out of pocket for, works great. Thanks Dell for making an awesome product.

Excellent computer, very fast, super comfortable to transport

Very good perfomance with excellent display quality

Great service!! Second laptop we buy from bestbuy. First labtop is still working. Just bought another one and we are satisfied with our purchase. The employee that helped us was great! He was very informative and very patient with us. We will continue to make future purchases at bestbuy, Thank you!

It is the best laptop i could purchased.It is very fast and a great product.

Excelente computer for the price. Perfect for work.

Great computer, has it all. Super fast, the camera is awesome. I love it so far.

Using to work remote and for school. Works great for both. Am very satisfied!!

Nice new computer! I love the 2 in 1. Great sound Nice color. Fast

Excellent machine. Efficient, hard working value with great speed.

I replaced my existing Dell Laptop Computer with this new laptop because the one I had was purchased in 2017 and was unable to upgrade to Windows 11. I did my research and decided that this new Dell laptop had everything that I was looking for and more to do the tasks that I utilize my computer for and give me many more years of great service.

Very happy with the way it works w/good speed, battery life.

Very good for my home office. No snags at all. I def would suggest

Amazing laptop. Battery lasts for as long as needed

Good price vs Quality. More than you need for regular work

Computer works great. Easy to set up just wish windows 11 was a bit more user friendly.

Excellent laptop, runs very smoothly and the display is amazing.

Love my computer! Use it as a professor! Easy to use! Love the touch screen!

Good build quality, process is good enough and met the expectations