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Customer Ratings & Reviews

Your price for this item is $176.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 577 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the responsive touch screen, impressive performance, and ease of use of the Inspiron 2-in-1 laptop. Many appreciate its long battery life, reasonable price, and lightweight design. While some users noted the fan can be loud at times and the lack of a number pad, the positive feedback on performance and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 577 reviews
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty fast for me but my last laptop was a chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was good i love the labtop staff was good and friendly as well ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this purchase. I think it has been the best laptop I’ve had so far. And I want to thank the guy who help me choose it since his opinions and feedback help my decision in purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoothness in handling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it very munch and I have been using for my study, personal and office work I don’t any difference in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas and he absolutely LOVED it. It has all the bells and whistles that he wanted. He's going into his last year and a half of college and it was much needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dell is a great brand good quallity and did not dissapoint at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife due to her going to school and she said that she is really impressed with the laptop overall. She has become so customer to Apple products and wanted to try something different and it has met expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifetime customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! I honestly thank the Best Buy experts for taking their time in helping me choose a laptop best suited for me and my school. Highly satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Computer Purchase Success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with out purchase and very Pleased with the service we received when choosing which computer to puchase. Thankful to be part of the Best Buy Family !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Transferred all data from old computer onto new one and explained what they had done. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my second day having it, the audio stopped working which was alarming but after updating it the audio began working again. overall a good laptop but i hope i don’t experience that again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop enables me to complete my school assignments and work on other projects efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Daughter that is starting college. The Build quality is very nice and the operating system is smooth and more then she will need to get started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was a great open box buy. I’m in the market for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 is an amazing upgrade from my desktop and old Chromebook. I'm impressed by its features; it's great for my nursing school work. Best Buy hooked me up! Thanks Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is such a fine piece of equipment I love the operating system and how easy it is to use!!! Really love the product

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Don't buy this model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this model, and probably any model from Best Buy. First one, fan would not stop running, loudly. Took to Best Buy and they refused to exchange it for the same price I paid for it because it was on sale, was only 16 days out from the purchase and only had 15 days. I called Dell, they were kind enough to send a brand new replacement model since Best Buy was not helpful at all. Replacement model died completely after three weeks, would not charge, would not power on. Dell sent me third model. Received two Fridays ago, worked fine for an hour, ran an errand, came back, same issue as the second defective one, no charge, wouldn't power on. It broke the same day I received it, brand new. They are refusing to replace it. I have to settle for this third defective model being repaired after not working even for two hours. Not happy.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello DonotbuythisfromBestBuy,
      Thank you for taking the time to leave a review of your Inspiron 7635. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided a troubleshooting link to help resolve your issue.
      No Power Troubleshooting Link: https://rb.gy/l3bdd
      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Dell-Inspiron 16.o" Laptop. It is a perfect size for my home use. The color is very good and the keyboard is very responsive. I was very happy to get it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great best of a computer and a tablet. Dell always makes great computers. I am very happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, makes work and gaming so much better

    I would recommend this to a friend