Customer Ratings & Reviews
- Model:
- i7635-A503BLU-PUS
- SKU:
- 6539906
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the responsive touch screen, impressive performance, and ease of use of the Inspiron 2-in-1 laptop. Many appreciate its long battery life, reasonable price, and lightweight design. While some users noted the fan can be loud at times and the lack of a number pad, the positive feedback on performance and usability outweighs these concerns.
This summary was generated by AI based on customer reviews.
It's alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright but for the price, it's great. So far so good.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi LuisR,
We appreciate you taking the time to leave a review of your Dell Inspiron 7635. We are happy to hear that you are enjoying your device. That is the type of product Dell intends to deliver and the type of feedback we like to hear from our customers. If you come across any questions or concerns and need further assistance I have provided the toll-free number and chat link below to reach our Dell Support Team at your convenience.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a valued member of our support team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was good choice my daughter made been thinking about getting one for myself
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi There LuviaM,
We appreciate you taking the time to leave a review of your Inspiron 7635. We are happy to hear that you are enjoying your device. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you need further assistance we recommend using the toll-free number or chat link below to reach a member of our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
I wouldn’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it’s a great laptop but it wouldn’t let me add Wi-Fi apparently this is a fairly common glitch with dell computers, and the computer was brand new. So, returned after 2 days of frustration
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JessicaM,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop due to which you opted to return it. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
We always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
We really hope that you would give Dell an opportunity when making your next purchase
If you are experiencing any issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Think twice before purchasing an open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product as an open box, and wasn't able to activate the computer for a few weeks after purchase. After I finally was able to start it up and begin to customize it, I ran into trouble. It randomly shuts off and/or freezes. No blue screen. I have now spent countless hours back and forth with best buy, and my own research, downloads, updates, and fresh installs. I am extremely disappointed that I received a faulty product, and now have to shell out more money to best buy, or an extended warranty to get this laptop to just work!
No, I would not recommend this to a friendLeft side of keyboard issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about four weeks of owning this item, some of the keys on the left side, including the S key, W key, 2 key, caps lock key have stopped working. This hinders me from doing my homework and I have to put the laptop in tablet mode. There is no water damage or physical damage to the laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JeffreyM,
Thank you for taking the time to leave a review of your Inspiron 7635. We are sorry to hear that you are experiencing an issue with your keyboard not working properly. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Keyboard Troubleshooting Link: https://dell.to/3huBztr
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Garbage Laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Not worth it. Geek squad tried to repair it three times within the first month. Each time they said it was fixed and each time the problem returned the next day. I don’t understand how a brand new computer can have so many issues in the first 30 days. I wish I could leave a zero star review because this laptop is not Worthy of one star.
No, I would not recommend this to a friendRub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera doesn’t work I am sorry a got it should have go HP
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Ruby,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7635. We are sorry to hear that you are experiencing an issue with your camera not functioning. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided a troubleshooting link to help resolve your issue.
Camera Troubleshooting Link: https://rb.gy/uhzcr
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Known Audio Driver issue
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio driver regularly fails mid zoom meeting requiring a complete reset with zero options for headphones plain audio or speakers.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear BrianD,
Thank you for taking the time to leave us your review. We sincerely apologize for the audio issues you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of product is very poor, this’s my 2nd experience with Dell, my 1st laptop battery was bad for date of purchase even Dell couldn’t figure out what’s wrong, my recent purchase was faulty drive wasn’t working, sounds wasn’t working, with in week Best Buy is asking me for repair charges are $150.00 and for sounds extra, I plan to return because I just purchased and Dell disappointed me with the faulty product and I moved with HP I’m going to make sure no one buys this product in my family.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There Bindu,
We appreciate your review on your Inspiron 7635. We are sorry to hear that you experienced an issue with your battery and your audio and have made the decision to return your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Cons mentioned:Fan noise
Super loud fan that never stops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this unless you're wearing hearing protection or you love the sound of loud fans. There's no way I could live with this level of noise. Returning this asap.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Mike,
Thank you very much for your valuable feedback. We apologize for the fan noise issues that you are experiencing with your Dell Inspiron 16 2-in-1 laptop. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
laura d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its slow on start up, doesnt hold charge very long, would prefer to have purchased something different after recieving
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings LauraD,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7635. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Blackscreened and had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I loved this computer, but it blackscreened on multiple and I was late for work. I was sad, and thought that it was a glitch and it was within a week. I wanted another one, but they didn't have one so I had to get an HP; cannot be without a computer due to work; I really wanted to switch it out and do not care for my new computer.
No, I would not recommend this to a friendDifferent Keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why did you change the keyboard? This is my 3rd Inspiron in a row, and the numbers were on the right, like a calculator, as well as across the top. Now, I'm alway off my home keys, I can only type the numbers in at the top. Never dreamed that feature would be gone. Unfortunately, didn't even notice until it's all set-up!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There DonnaH,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 2-in-1 touch laptop. We are sorry to hear that you are not completely satisfied with the keyboard on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off on its own after I'm using it why I don't know.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings FidelP,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7635. We are sorry to hear that you are experiencing an issue with your device intermittently shutting down. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided a troubleshooting link to help resolve your issue.
System Troubleshooting Link: https://rb.gy/a563i
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this laptop. The keyboard was horrible and difficult to type on. The space bar sat unevenly, and was lower on the right than the left. This caused the space bar to not always work. I don’t recommend buying this.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There Angelwings,
Thank you for taking the time to leave a review of your Inspiron 7635. We are sorry to hear that you were not completely satisfied with the keyboard on your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
MS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WANT TO CANCEL SERVICES BUT AS USUAL NO CALLS RETURNED ........... NEVERRRRRRR AGAIN .... HUGEEEEE WAIST OF MONEY !!!!!!!!!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JanT,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 16 2-in-1 Touch Laptop.
Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love.
With a little more information from you, we would like to help resolve any issues you may be facing to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Not worth the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can't get past the "wireless" screen. We've searched online and tried to get support. We are returning this item today. If it's this hard already, it won't get any better. We are going to purchase an HP.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello DawnP,
Thank you for taking the time to leave us your review. We are truly sorry to hear that you decided to return your Inspiron 16.0 2-in-1 Touch Laptop. We understand your disappointment and will use your feedback to help improve our current and future products. Rest assured, Dell takes pride in manufacturing quality products, and we hope that you will consider Dell in the future when you make your next purchase.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
disappointd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompts are unclear making this difficult to use. Accidently downloaded a search engine? which makes it drop my connection. I constantly have to run McAfee to delete trackers and reboot t3he router to use the computer.
No, I would not recommend this to a friendDell failed me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this Dell Laptop but in the third day appears some blue screens. I decided to return it, I had always trusted in Dell Brand, but this time I think this was not my best shop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello OmarT,
We appreciate you taking the time to leave us your review. We are sorry you were not 100% satisfied with your Dell Inspiron 16 7635 laptop computer because you experienced blue screen error issues right from the start and you decided to return this product.
We truly appreciate your feedback and will use it to help improve our current and future products and services.
We can assure you that Dell takes pride in manufacturing quality products.
Even if this particular product was not the right fit for you, we hope that you will consider Dell in the future when you make your next system purchase.
If you have any questions or concerns about Dell products, please don’t hesitate to contact the Dell Support Team at the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Something is wrong!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Dell products. But I hate this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KoalaBear,
Thank you for taking the time to leave us your review. We deeply regret any inconvenience you've experienced with your Dell Inspiron 16 2-in-1 Touch Laptop.This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Moreover, we are continually aiming to improve, and reviews such as yours are instrumental in helping us develop products and services that our customers adore. Your feedback will be forwarded to our quality team for potential consideration in future product improvements.
With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell