Customer Ratings & Reviews
- Model:
- i7630-5640SLV-PUS
- SKU:
- 6539908
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Inspiron 2-in-1's impressive screen size and ease of use, with many praising its performance and battery life. The touchscreen functionality also receives positive feedback, while the lightweight design is frequently highlighted as a benefit. A common concern, however, centers around the limited RAM and its non-upgradability.
This summary was generated by AI based on customer reviews.
Blemished dell reputation 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had multiple dell laptops and found them very satisfactory, this dell inspiron 16 has been problematic from the start more than 20 hours of my time and at least 10 hours of Geek Squad time to get it sorted out. So, 3 stars is being generous!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Donzt,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with your Dell Inspiron 16 2-in-1 Touch Laptop. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job for what I need at a reasonable price.
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchased item..Saleperson helpful.Short wait for assistance
I would recommend this to a friendDonna A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice to follow layout and a nice screen, Thank you.
I would recommend this to a friendLarge Okay Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s an ok computer. Had a little trouble with multitasking. I ultimately returned it but because I wanted the 14 and got the 16 by mistake. It was just too big for me
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi JaMc,
Thank you for taking the time to leave a review of your Dell Inspiron 7630. We are sorry to hear that you were not completely satisfied with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Soldered Memory
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH! I would have never bought this laptop if I had known the memory was soldered. This should not be a thing in full size laptops! Best Buy should have mentioned this in the description/specifications. Seriously considering never buying Dell again.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased online for work however it was a little too heavy and big for me as I do travel quite often. I ended up returning for a smaller/lighter laptop.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey ChristinaZ,
Thank you for taking the time to leave a review of your Inspiron 16.0” 2-in-1 touch laptop. We are sorry to hear that this device did not meet your expectations and you made the decision to return it. That is not the type of feed back we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Blah
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok? I actually like my 20 year old insperion better
No, I would not recommend this to a friendMore than I needed..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More Capability than I need. Wiil not work with Majic Jack, at least I can't figure it out.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There SteveG,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7630. We are sorry to hear that this product does not meet your expectations and you are experiencing an issue. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love the opportunity to help you. Below I have provided the toll-free number and chat link below to reach a member of our Dell Support Team.
If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Broke after only 6 months, Poor service from Dell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Display backlight stopped working after 6 months. Dell has replaced the motherboard TWICE and now it doesn't even turn on. They are now telling me I need to wait wait TWO MONTHS for other parts to arrive. Worst experience ever. I will never buy another Dell computer nor recommend them to anyone (and I've been recommending them since the 1990s). Never again.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Screen size
Quality hardware marred by Dell software.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the hardware on this machine. It’s densely built, doesn’t flex much at all, and has a high quality feel. The Dell software is a disappointment though. The screen is bright and crisp, with amazing contrast and a nice 16:10 ratio for more vertical space when working on documents, photos, and even surfing the web. The screen is a good density with 1200p vertical resolution rather than the old 16:9 1080p. Touch is dead accurate and does not pick up too much extra incidental contact with the screen. There was not a pen included, so I could not test that, but I have ordered one now. The power button doubles as a fingerprint reader, it works well enough, I think the actual sensor is too small on the button which necessitates repeated tried to get it to read, I think a Windows Hello capable camera is a much better option for speed and convenience. I’m pretty sure this line has models that do include that camera. The laptop starts up almost instantly from sleep, it seems to have a deep sleep state that it enters when I don’t use it for a day or so, but that only adds a few seconds to the wake when I open it up. I think that trade-off is well worth the battery saved while sleeping. This has two real live USB5/Thunderbolt 3 ports that run full speed and can support charging, displays, docks, desktop drives. Wonderful!!! The charger does not have an annoying blue light on it, another success! The charger gets a little warm when charging a low battery, but never gets hot. I do with the charger had a removable USB-C cable to make it a little easier to travel with and to replace that section when it inevitably goes bad. High wattage chargers are becoming very common and reasonably priced now, so it should not be an issue when it comes time to replace it. The trackpad is large and has good palm rejection, typing is pleasant and the key spacing is good. If I have nothing to really complain about here, Dell did a good job. The fan runs almost continuously, ramping up and down audibly. I do not know if this is a hardware problem or a software problem as we get in to the “My Dell” application that has control over some screen, power, and sound settings. I have had nothing but problems with it so far. The software opened when I first got the computer, but after “SupportAssist” updated it, it disappeared, but the back end of the software still has it’s hooks in Windows, so I can not figure out why the heat issues when I’m just reading on the web. Dell offered me some tech support boilerplate that was supposed to fix it, but I had already been through all the steps they offered and I got no results. My recommendation is to do a clean installation of Windows 11, then install whatever (or no) Dell software you want to have on the machine. Windows is pretty good at taking care of itself now, so I’m not sure what utility SupportAssist will offer to an experienced user. McAfee is a take it or leave it affair, if you don’t want it, make sure to uninstall it. So basically, this seems to be a well made laptop hobbled by the manufacturer’s own software, I think a clean install of Windows 11 would do this machine wonders.
I would recommend this to a friend Not much to say good about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It skips and does all kind of things on its own. Wouldn't buy it again
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello GaleK,
Thank you very much for your feedback. We are sorry to hear you are not completely satisfied with your Dell Inspiron 16 2-in-1 Touch Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our customers.
Furthermore, we are constantly striving to make improvements, and reviews like yours help us develop products that our customers like.
With a little more information from you, we would like to help you resolve any issues you may be facing to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
LEMON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like this item, but I had to buy it, because I bought another brand that turned out to be a lemon. And despite many calls to the Geek Squad, coming into their stores, and twice leaving it at the store for day, Best Buy refused to give me my money back or an in-store credit.
I would recommend this to a friendWaste of Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a Macbook. This device is terrible. Performamce is slow. The touch screen is slow in responses. The device takes forever to dowload. I took it back and got a macbook 15 inch air as i want a larger screen than my macbook 14 pro. I use them both with no issues. Do not get a Dell, HP or Asus becauee they are bad quality.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey LatoshiaR,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 7630. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Poor batery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality battery dose not charged I bought 2 of those laptop and had to return both back
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear NerminS,
Thank you for taking the time to leave a review of your Inspiron 7630. We are sorry to hear that you were experiencing an issue with your battery and made the decision to return your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Horrible Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batter quality sucks. Does not charge and does bot read battery charging
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KeithM,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7630. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Screen size
Great for traveling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for traveling! The option to fold the screen completely outward is awesome for flying.
I would recommend this to a friend - Pros mentioned:Ease of use
Good deal, great computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this laptop has been very easy to use & work friendly! I’m really enjoying it!
I would recommend this to a friend - Pros mentioned:Performance
New laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it, way too early to give a review but so far so good.
I would recommend this to a friend Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a high functioning computer that fits all specs and exceeds expectations. Well done
I would recommend this to a friend