Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1533 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Inspiron 2-in-1's large, responsive touchscreen and its impressive performance and battery life. Many appreciate its ease of use, lightweight design, and ample RAM and storage. While some found the keyboard slightly less sturdy than expected, the overall positive feedback highlights the laptop's strong performance and features. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 35 reviews
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    My Dell 1TB Platinum Silver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Inspiron Touch Laptop is ideal for my needs. I like the fact that it has 16GB memory and 1TB SSD. Picture quality is excellent with sharp images. It has a lite keyboard. I use this laptop post videos to my YouTube channel, as a word processor, internet, and other personal things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Keyboard
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Dell Inspiron 16” 2 in 1 touch screen

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 16.0" 2-in-1 Touch Laptop upgraded version I’ve had this laptop/tablet for a few days now. It has a lot of great features that I’m enjoying. I have the upgraded version with the i7 processor, 16gb RAM, and a 1 tb SSD. Upon startup I saw 875 gb free on the SSD. I loaded Autodesk’s Fusion 360 to see if it would be able to handle modeling for my 3D printer. Fusion displayed a notification that the graphics ability of the device might cause lag. The Intel Iris Xe gpu isn’t quite up to that job. It does have some lag, especially with a multi-part extrusion but it does work. I’m a little spoiled by the RTX card in our Area 51 pc! I like the light up keyboard, it has two levels of brightness you can select or turn it off. I also like that it has a full size SD card slot, that’s a must have for me. These SSDs boot up so fast! I’m seeing about 17 seconds to get to the login screen on startup. Speaking of login, this one has the fingerprint ID button to speed thru the sign in process. Audio on the device sounds good and while I had no trouble while watching shows via streaming apps, I did get some glitchy audio while watching videos on youtube. It’s a really quick stutter every so often. Display is nice, brightness is adjustable, screen has a glossy finish. Touchscreen gave me no issues. I understand it’s compatible with the Dell active pen which is not included. I might have to pick one up to try it out for drawing. Webcam provided a nice FHD image and it has a privacy shutter so you don’t need to slap a post-it note over it. There’s a small white LED that indicates when it’s on. There’s also a white light on the caps lock to show it’s status. That should be standard on every keyboard, I’m not sure why some manufacturers don’t do that. Keyboard lacks a dedicated number pad, I don’t really miss that and I like that the keyboard isn’t cramped. The multi gesture precision touchpad seems huge and I like that it maintains the left and right mouse click function at the front edge, my older laptop doesn’t do that. It has one HDMI port on the left side and a USB A port on each side but it also has two Thunderbolt 4 ports that can connect to multiple compatible external devices if you add a Thunderbolt 4 cable. USB C cables plug into those ports also. Battery life has been good, it varies depending on how hard it’s being worked. I’ve been plugging it in after about 7-9 hours. External dimensions are 14” x 10” x 7/8” if you wanted to order a sleeve for it. With it being a 2 in 1 device you can fold it so the screen is closer to you for easier use of the touchscreen, fold it to use as a conventional laptop, or fold it completely and use it like a big tablet. I’m not able to select half stars but I’d give it 4.5 stars if I could, deducting half a star for the slightly weaker graphics performance. Overall I like it though.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Dell - Inspiron 16" Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop is fast and has sufficient memory. The touch screen cursor moves a bit irradicably for my taste so I use a mouse with it. I also like to use a larger screen to eliminate the need to wear glasses

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great laptop if you are fully-abled.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a dependable but worn out 12 year old Sony Vaio laptop. The Dell Inspiron P128F laptop has zippy performance & lots of memory (SSD). The 16" screen is crisp & detailed. I miss having a dedicated numeric keypad, but the built in speakers on either side of the keyboard are great sounding! Looking forward to using the touch screen feature. However, it has a goofy 5-1/4" x 3-1/2" touch pad, with no defined right/left buttons. The whole surface is super sensitive to moving the cursor & zooming in & out. I have nerve damage pain in my right shoulder causing me to rely more on my left hand. Need 2 hands to scroll up/down because when you set the cursor over the scroll arrow, the cursor drifts off when the left button "area" is depressed. On the keyboard, the scroll left & right keys are full sized. However, the scroll up & down keys which you would use more often are half as tall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    DELL LAPTOP-

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell-Inspiron 16.0” 2-in-1 Touch Laptop-13th Gen Intel Evo i7 - 16GB Memory - 1TB SSD Platinum Silver is the laptop I purchaded. The feature I like best is the lighted keyboard whenever it’s opened. I am also impressed with the long battery life and the many available screen positions. I was not impressed with the mouse and detached key keyboard I purchased separately. The mouse was waaaayyyy to complicated forceing me to spend hours attempting to adjust the scrolling speed. But otherwise I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Worth the price!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop even though it's a bit pricey it is well worth the money! My only complaint is that the touchpad is not great and an external mouse is almost required to be super productive. Love the touch screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Dell Inspiron

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dell. Easy to use and get started. The only thing I don't like is no numerical keypad to the right on keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    New dell laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and lighter than the one I had.....same brand though. Getting used to not having the numeric keys also on my right and speakers are on either side of keyboard facing up. No on/off button so it's less of a hassle and not something to worry about since that was what was wrong with previous laptop. Nothing bad to say yet...still getting used to new one...stay tuned for more!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Dell Inspiron 16

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance good but it is missing a ten key keyboard to my last pc. Paid for the back up of previous computer and that process was marginal.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Good choice...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works easily, and light weight. Getting use to the light touch keyboard.kb

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality computer with a nice screen resolution, solid feeling computer and keys. It's easy to use but touchpad seemed a bit glitchy or sensitive even after making adjustments. But it's a solid computer at a decent price for it's quality. The issue I had was that it's lacking the numeric keypad, which I didn't think to check for before actually purchasing, so that's my fault. Minus 1 star just for the touchpad issue.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great work computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with a lot of upgraded features. I'm used to the 10 key on the keyboard but I bought an external component and it works fine. Speakers are definitely an upgrade from my previous Dell. I use it for manipulating large files of data, and it woreka fewR

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    GOOD PROCESSOR

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this laptop, it has a good processor. efficiency but I don't like the keyboard no numeral keyboard. I think can be more modern with best technology and sign in system is obsolete no face id no fingerprint.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7mo later, pretty good, mouse board a bit squirrelly

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Keyboard

    Rated 4 out of 5 stars

    new dell computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the computer but miss the side numbers and it gets hot quick even sitting on a desktop

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Buy it, you won't regret it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wasn't sure that I would want the 2-in-1 feature but I'm glad I went with it after all. It's fast enough for the basic games I play. It keeps up with mulit-tasking AND it works great as a giant ereader!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    I like it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like the laptop! I feel like the battery life isn’t as strong as I’d like it to be and sometimes the touch screen is a little off. (Could just be me) Also I feel like the battery charger gets really hot. However with all that I am pretty impressed with this machine and just hope it lasts a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great Touchscreen Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop that does everything I need for work and play. My only complaint with it, is that the touchpad takes some getting used to. Once you get used to it, it's an excellent laptop but the learning curve can cause a lot of early frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Review SD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to use. One of the keys gets stuck.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, It's fast and easy to use. The only drawback is there is no 10 key. That doesn't bother me, however it may some people.

    I would recommend this to a friend