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Customer Ratings & Reviews

Your price for this item is $959.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the large touchscreen, fast performance, and portability of the Inspiron 2-in-1 17.3" Touch-Screen Laptop. They appreciate the design and memory capacity as well. However, some customers have concerns about its weight, battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-310 of 310 reviews
  • Rated 1 out of 5 stars

    Crap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of crap, don't buy it. Everything works only sporadically.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      ryanibis,

      Thanks for your feedback. We're sorry to hear that your computer is not working the way that it should. We'd recommend checking out some performance articles on our Product Support Page here: https://dell.to/2SmMxSN.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell - Inspiron 2-in-1 17.3"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for online school. Solid and well build, but the battery only last 4 years before asking to be changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent specs for the money. But, makes sure you purchase the DELL ProSupport Plus service plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE UPGRADE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as Open Box Satisfactory @ a big discount during the holidays. This thing did not have a scratch on it. After a few weeks I noticed why it was returned. When you close the laptop a few times. A line appears on the screen from the silver case, which tells me something is not level or straight. This has been the only problem I have found. This is my second Dell Laptop. I have a 5 year old one with HDD and 720p screen. That screen had a horrible display with a bad glare. It was very loud when cooling down. This baby is the exact opposite in all areas. It's fast, quiet, large FHD screen, and long battery life. I do photos and videos of my kids. I was just browsing and came across this in store and could not pass up the 1/2 PRICE. Hopefully this will last for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop by far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite laptop ever. I have had it for 3 years now and it is still going strong. The keyboard lights up, there is a separate number keyboard on the right, fingerprint ID login, its touchscreen, and even folds in half if you want to use it as a tablet. I had to replace the battery after a year and a half but that was a cheap maintenance fix. Would recommend it to anyone who uses their laptop for school or work. Cause who eants a crappy tiny apple laptop anyway?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for full-time students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for almost 3 years, and it has been a great investment in my Education.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great specs f or the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the specs ive been reviewing and yo cant beat it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop I have ever purchased. What a Lemon..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Dell - Inspiron 2-in-1 17.3" Touch-Screen as an open box satisfactory . The laptop was defective. In the process of returning I felt like customer service didn't wanted to do extra step to satisfy my needs. Just waisted my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good material, but faulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop heats up way too fast. There are better options for the price point.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      KEKW,

      We're sorry to hear about the temperature issues that you've been having with your new laptop. Here are some tips to keep your computer operating at a cooler temperature:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell