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Customer Ratings & Reviews

Your price for this item is $735.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.4 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Inspiron 2-in-1 17.3" Touch-Screen Laptop's large screen size and performance as significant strengths, frequently praising its ease of use and responsive touchscreen. However, some users expressed concerns about the hard drive speed and battery life. A few also mentioned the limited number of USB ports and the placement of the power button as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,077 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size and having a number pad. I am currently having problems with the speakers, but luckily I got the geek squad protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is ok not that great in regards to price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like one thing in dell computer i mean up till now is that every time you do sleep it shuts down there is no sleep mode as we know it. you have to turn on the button again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a techi person but was very easy to learn the ins and outs of the laptop. Be warned, new computers do not have a disk drive! What!?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with lots of hard drive space. The laptop was easy to set up with our servers and has worked well in our office environment. I would reccomend this laptop to anyone at a business.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very pleased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for business, very pleased so far. Good value for the price I paid, plenty fast for everything I've needed to do. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great big screen lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I expected and fits in a backpack I already owned. It is heavier than a smaller notebook, but well worth it if you want a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the function of this new laptop. It has run perfectly and aside from getting used to windows 10, we have no complaints. It easily handles multiple tasks with no delay at all.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Great laptop/ tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would like the 2in1, but after using it, I love it! I would have given it a 5 star if it had an internal disc drive.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Nice screen resolution, decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appearance, had it for two months. Only complaint is placement of on/off switch, too easy to hit by mistake. Otherwise a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Computer to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I'm using the computer at work, basically for video and image edition. I like the graphic card and touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the screen and great I really that the dell product. It does not come with a network adapter which would be nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this laptop. I got it for work and it has done everything I've needed it to do. It's quick and has been able to effectively multitask between numerous programs.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Has Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been the second one of this model for us but unfortunately its got some issues. Different batch from the one we bought first so I'm guessing they changed hard drive manufacturers or something. It was constantly using 100% Disk Usage. Now there is an error in windows 10 that can cause this but I went through all the trouble shooting steps for it and none fixed it. So I figured ok maybe something wrong with this unit. Exchanged it for a new one. By the way Best Buy you need better coverage at the customer service desk. Got the new one home and it had the same issue. Tried to use Dells trouble shooting service to see if anything could be done by them. They tried for a couple hours and couldn't get any results. They wanted me to wait for them to ship replacement parts to me to switch out but I wasn't about to do that when it was a gift for someone. "Sorry this was broken out of the box but Dell wanted me to wait on new parts to come. So maybe we can use it next week sometime." Sorry Dell but that doesn't work for me. Now I will say by time I got a higher up Dell rep he was more understanding of that part. Hopefully they figure it out its a decent laptop when working correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice big screen and user friendly touch pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    larger screen and key board area makes it easier to use. More comfortable distance between screen and my eyes reduces strain.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Dell to replace my old lap top that I was still using Windows 7 on so I am playing catch up learning some new tricks but, I really like this new one and it is so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Nice, but not as fast as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop so far, except the time it takes to boot up. I was told it had the latest in quad-core processors and was FAST. I find it to be disappointing. Granted, I may be spoiled by my trading laptop ordered from a specialty builder, but that machine is over a year old and beats my Dell hands down. I do like the touchscreen feature - don't always have to use the keyboard or mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but crippled, laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself has really good hardware, but it was excruciatingly slow as purchased. Why Dell decided to put a 5,400 RPM hard drive in it, I'll never know. I swapped in an SSD drive, and it practically flies now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I really needed a windows computer for school and it has provided me the tools I need and more.tebrecht

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for editing photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer I bought for my photography business. Speedy enough to run Lightroom and photoshop and great display/colors to ensure my editing is on point as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Way more than I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review on the machine right now. I like a larger screen so this might not be for everybody. No internal CD ROM so I had to buy an external drive to go with it

    I would recommend this to a friend