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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1077 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Inspiron 2-in-1 17.3" Touch-Screen Laptop's large screen size and performance as significant strengths, frequently praising its ease of use and responsive touchscreen. However, some users expressed concerns about the hard drive speed and battery life. A few also mentioned the limited number of USB ports and the placement of the power button as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,077 reviews
  • Rated 1 out of 5 stars

    Got a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop didn’t work out of the box. Would not connect to the Internet. Indicated there was no memory left. Did not return to store until after 15 days and they declined it to fix the problem. Very dissatisfied with service and product

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Alan, Thanks for your review and for your recent Dell laptop purchase. If you are continuing to experience connection issues with your computer we'd recommend the following:
      1. Run the Network Troubleshooter.
      a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
      b) Touch or click Troubleshoot problems and then follow the prompts.
      You can read the full article here - http://dell.to/2sLtwRh.
      You can also contact Dell's Technical Support team here - http://dell.to/2sH7Qlm.
      Please also keep in mind that Dell's products come with a One Year Limited Warranty that you can read about here to see if your product qualifies - http://dell.to/2tNsVOs.
      We hope that one of these solutions will help your computer connect the way that it should. - Bryan Dell

  • Rated 5 out of 5 stars

    keyboard lightsup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc when I'm in the dark the keyboard lights up. The touch screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop to work in my graphics design. .. I am very happy with my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing reliable about Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didn't get my Dell until the December around the 19th. The app says November but that is when I got the 1st one. It took 3 to finally figured out the others were crashing because because these and millions of others were defaulting on updates to Microsoft other computers and the internet. This was the default so one had to go deep into updates to find how the computer was getting updates and change it from the default setting to a much safer way which didn't include the internet. By this time I was not allowed to get the Geek squad and 10 months later the keyboard went out. Needless to say I will never buy another Dell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2in1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for everything but the size is too big and heavy Overall love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my first time owning a laptop and the one I purchased is great for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Salesman at Best Buy was great. Really helped make a good decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is still one of the best ones I've ever bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for touch screen and don't like Windows 10, too much like Windows 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible computer make sure to drop a solid state drive in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop very high quality good camera and faster for screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out Standing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Demonstration, explanation, conversation and professional service a 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value, works good, solid build and is a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sceptical about this buy but I'm so happy I decided to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for everyday user, bought this for a client and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for working from home and also useful as a tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded computer for my wife to go back to school. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop over all. Steve was Very Helpful & Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and tv.tje sales people were very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great salesperson and geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This up to date computer answers all the requirements I need for my business

    No, I would not recommend this to a friend