Customer Ratings & Reviews
- Model:
- I7779-1684GRY
- SKU:
- 5606700
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers regard the Inspiron 2-in-1 17.3" Touch-Screen Laptop's large screen size and performance as significant strengths, frequently praising its ease of use and responsive touchscreen. However, some users expressed concerns about the hard drive speed and battery life. A few also mentioned the limited number of USB ports and the placement of the power button as potential drawbacks.
This summary was generated by AI based on customer reviews.
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the computer for less than a month and its been back to geek squad twice and now it's back at Dell for repairs.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@James, We're so sorry to hear that you have continued to experience problems with your new Dell laptop. Please be assured that after you get your computer back from Dell if you need to troubleshoot any additional issues you can always visit your Product Support page here - http://dell.to/2eUmUa7. We hope that once you get your computer back from Dell that it will perform the way you intended it to.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first few days had software issues which continued and we returned it and bought a different laptop
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a geek square certified refurbished model. Shipped without a power cable. After spending an hour on the phone with customer service, was credited the cost of a power cable and told I could go buy my own. After obtaining a power cable, the computer froze repeatedly during setup. The computer was returned. An overall disappointing experience.
No, I would not recommend this to a friendTerrible Dell Tech Suport!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a nut shell, I sent Dell this laptop in the packaging they sent me to replace hard drive that crashed. They called me and said the display was broken and it was my responsibility to pay to fix it. It was fine when I sent it to Dell! I'll never buy a Dell product again!!!!! TERRIBLE DELL TECH SUPPORT!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendMajor lack of power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may be my fault for not doing my research but creating large PDFs on this machine is PAINFUL.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JennJenn, Thanks so much for your review. We hope that your computer has gotten a little faster for you. If you'd like some additional tips you can try these steps: Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process.
Uninstall applications you no longer use
1) Open the Programs and Features application in Control Panel.
2) Scan the list of applications installed for ones that you no longer use.
3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
You can read the full article here - http://dell.to/2tSulGV.
We hope that these tips help speed up your computer for you. - Bryan
Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was slow for having a intel i7 in it. It also had a dead pixal in the screen.
I would recommend this to a friendPoor functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take too long to start up, load programs, continue to freeze up with a not responding error message on simple word and excel documents. Best Buy offered little assistance, referred me to Dell.
No, I would not recommend this to a friendGood pc but returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with mouse buttons sticking and hardware problems. Best buy not very helpful
No, I would not recommend this to a friendComputer with audio issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a manufacturer defect, but I bought one, came with audio issues (glitchy cracking sound), returned and exchanged for identical model, same thing plus start up issues with driver. Went for a Lenovo instead. P.s. I originally purchased this on Tax Free weekend, still had to pay tax on the Lenovo. Lesson learned.
No, I would not recommend this to a friend- Pros mentioned:Screen sizeCons mentioned:Power button
Power Button Alert!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love many things about this laptop, the backlit keyboard, the numerical keypad, the big screen size, the super quick start up time. However, the power button is in the most horrible spot ever! It is right where you would naturally grab your laptop to pull it towards you or reposition it. I was super annoyed with it to start and accidently would turn it off several times each time I used it. I am getting used to it, only bumping it occasionally. Anytime someone else uses my laptop that is the first thing they say and it always happens to them within minutes. Otherwise, love everything about this. Oh also, I didn't pay close enough attention that it does not have a DVD but not a huge deal unless you have software to download (I just borrowed an external one). Note: I did pay the extra $$ to upgrade this to an SD drive and don't regret it! That may be one of the reasons why I have not had the fan issues that others have.
I would recommend this to a friend poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.talk about poor performance. I have had nothing but poor speed and system issues after a year. I have had it to the geekS 4 times. last time the had to wipe out my entire hardD. not good. I would never buy another one again.
No, I would not recommend this to a friendNoise!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always owned dells. I ve been a dell customer since I can remember buying computers in 1993, maybe earlier. BUT, this one, Oh My Goodness, what is that noise. It sounded like an FM radio that was not perfectly tuned and you hear that "snow" sound. It had to go back - so sorry Dell!
No, I would not recommend this to a friendTerrible Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop lasted about 6 months until the problems started. Continual crashing to a point I could no longer use the laptop just after a year. Purchased an LG Gram and have never been happier with the LG.
No, I would not recommend this to a friendProblems with the keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard would not work correctly when we received the laptop. We called Dell and ending up having to send it back twice before it was fixed correctly. Dell was very difficult to work with. Disappointed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Slynn,
We appreciate your review and we are sorry to hear that your experience with your new Dell 2-In-1 is not what you had hoped for. Now that you have your computer back we hope it works the way you had planned on it working. If you have additional questions about your computer you can refer to our Product Support Page here - http://dell.to/2eUmUa7.
Best,
Bryan
1-800-624-9896
Terrible computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought alittle over a year ago. Slowest computer I’ve ever owned. Constantly freezes up, even with no other programs open. I bought the HP equivalent and couldn’t be happier. Do not buy a dell!!!!
No, I would not recommend this to a friendThe laptop only worked for 7 days!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop only worked for 7 days! Dell had me send it to them for repair. Dell said the laptop motherboard was bad and they could not repair the computer. Dell is sending me a new laptop to replace it.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is soooooo slow. I didn't use it until a little over a month after purchasing. My fault :(would have certainly taken it back if I knew how bad it was going to be.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Rowdyfaninga, Thanks for your recent Dell 2-in-1 purchase. We're sorry to hear that your computer is not running as fast as you hoped it would. We'd suggest the following steps to help speed up your computer:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
For the full troubleshooting article click here - http://dell.to/2tSulGV.
We hope these steps help you to get your computer running the way you had hoped it would.
Worst laptop I’ve ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has blue screened too many times in its short little life. It runs slow and bogs down just playing candy crush. Do not buy this piece of junk.
No, I would not recommend this to a friendAwful from day one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had never had a laptop before so I figured that maybe it was slow because it was new. Nope! Learned the hard way unfortunately.
No, I would not recommend this to a friendQUIT WORKING AFTER 3 WEEKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started out working good. As soon as I starting using the computer it got slower and finally quit working only after 3 weeks.
No, I would not recommend this to a friend