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Customer Ratings & Reviews

Your price for this item is $879.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Inspiron 2-in-1 17.3" Touch-Screen Laptop for its large and impressive screen, as well as its fast performance. Many reviewers also find that it offers great value for the price. On the downside, some customers complain about its weight and battery life, while a few others mention issues with boot-up, speakers, and Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 459 reviews
  • Rated 5 out of 5 stars

    Great laptop formy buisness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a powerful computer to take with me and still be able to handle accounting and whatever else I could come up with and it does it all great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son a nice TV for christmas. I'm sure he will enjoy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the specs and features I wanted for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Knows PCs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a work project and this delivered. From the processor to the build quality, everything delivered what we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After careful research I chose this 2-1 laptop due to affordability and functions that met my wants and needs. Very happy with my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design, nice combination of features (CPU/Memory)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the look and feel of this computer is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell computers are easy to use and navigating through is a breeze. Sales staff are wonderful to work with and made the purchase very quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good all around laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Very fast functionality. Good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a dual laptop/touchscreen. This fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS GREAT. BETTER THEN THE ONE I RECENTLY HAD. I LOVE THAT YOU CAN FLIP SCREEN ALL THE WAY OVER SO YOU CAN USE LIKE A TABLET

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad sound card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the unit but it had a bad sound card. I took it back to Best Buy and they gave me a new unit. The second unit also had a bad sound card. This time the store replaced the card. It is now working good.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jbgjohn,

      Thanks for your review. We're sorry that you had some issues with your computer's sound card. We're glad that a replacement sound card is now working better for you. If your new sound card has any issues you can visit our Driver Support Page: https://dell.to/2rZ7Zlo and search for the Realtek High Definition Audio Driver.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Large screen

    Rated 1 out of 5 stars

    Seems ok but software issue... WEEKS to repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seemed great a first, the screen is amazing! But there is a software issue, I have only had this computer for less than a month, and the sound quality is horrible. It is extremely fuzzy and cuts in and out. It is impossible to listen to music, watch a movie, or do anything with sound. I went to the store to try to fix it and they told me I had to send it out and it could take WEEKS and it might not even fix the problem. I have never been so disappointed in a purchase before.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      GradStudent,

      We're sorry to hear about the sound quality issues that you're experiencing. Have you checked to make sure that your drivers are up to date? You can check the drivers for your computer here: https://dell.to/2rZ7Zlo. You can also run Dell's Support Assist app to make sure that everything on your computer is up to date.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    All ofice and antivirus expire befor i use thr lap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overol good laptop but no office and some programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the "convertible" to tablet feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted a tablet but needed more. got a convertible with all the programs i needed. can also use it as a tablet to just browse on fb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice efficient laptop. Great bang for the buck!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but overpriced. Fan is quite loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Supper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has very many options easy to use bright colors for pictures and invitations .ink cartridges easy to change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too big, I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I returned it for another smaller 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing n experiencing the features are amazing ❤️❤️

    I would recommend this to a friend