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Customer Ratings & Reviews

Your price for this item is $879.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 460 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Inspiron 2-in-1 17.3" Touch-Screen Laptop for its large and impressive screen, as well as its fast performance. Many reviewers also find that it offers great value for the price. On the downside, some customers complain about its weight and battery life, while a few others mention issues with boot-up, speakers, and Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 459 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter. She loves it. Doing School from home is a breeze vv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this laptop and it has made my job so much easier because it reacts so quickly. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use for all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets all my needs - very quick transitions from site to site - good picture size and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer, I was looking for a while for the perfect laptop and I’ve found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect no defects first use - screen stopped working three years in

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    solid machine but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like one of the earlier reviews, my speakers were also making a crackling sound. In addition to that, I found out that after my laptop wakes up from sleep, the cursor disappears from the screen and i see a bunch of blotches on the touch screen (as if someone were pressing on the screen). I tried using the track pad and an external mouse and the cursor still didn't come back. I had to use the keyboard to shutdown/restart the computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      drezinfl,

      We're sorry to hear about the speaker issues that you're experiencing. We'd recommend checking out our driver and software page for your computer: https://dell.to/2rZ7Zlo and search for the Realtek High Definition Audio Driver .

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great laptop for students and professionals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gifted it to my brother, he loved it a lot. I would recommend it definitely to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Dell laptop for home use. Super fast processor, tons of memory, large screen, and easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Looks good but doesnt do what i want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was to make it easy to get me to go online etc but it is heavy and is not easy to do it with this device. None of my old files are on this machine either.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kathy,

      Thanks for your review. We're sorry that your old files have not been transferred to your new computer yet. If you still have your old files stored somewhere we'd recommend that you visit Best Buy's Geek Squad so they can help you transfer everything from one computer to the other. You can also purchase an external hard drive to do this process yourself.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Item meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast with plenty of storage. Is light weight for the power it packs. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my grandfather this touchscreen laptop - it’s great for seniors and extremely user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for general use at home. Doesn’t come with a DVD drive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop from Dell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. 2 in 1 is really useful. Good quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still adjusting and learning my way around it. love having the larger screen. no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved it! She was thrilled! Couldn't have had a better birthday present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. Lots of initial setup and she's still happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money. I was able to utilize a credit from Best Buy as well on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love laptop but wasn't too overly thrilled did I had to buy an extra part just to play CDs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Have had no problems with it. Dell has great product.

    I would recommend this to a friend