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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 395 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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66%would recommend to a friend

Customers are saying

Customers highly value the ease of use and touch screen functionality of the Inspiron 21.5" All-in-One, with many praising its user-friendly design and responsive touch capabilities. The affordable price point is also frequently cited as a positive aspect. However, some users express concerns regarding the system's performance and limited RAM, suggesting potential limitations for demanding tasks. A few also mention issues with the included mouse and the absence of a built-in camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 395 reviews
  • Rated 3 out of 5 stars

    Hmmmmph

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't happy with myself for not realizing that there isn’t a CD-ROM.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Buck, we regret to learn that the Inspiron didn't meet your standard on the CD-ROM. We'd love to tell you about the options to help the situation.

      At you convenience - please call us at 1 (800) 624-9897 and thanks for taking the time to write about your experience. - Chris Dell

  • Rated 5 out of 5 stars

    Super for the money,extras are nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update and be up with all the new stuff this what I needed and more. My other dell was 10 yrs. old it was time for a new one.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Turtle slow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slowest computer I have ever owned... It takes for ever to boot up and opening any programs is a monumental exercise in patience! I would not recommend this computer to anyone!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for your review. We're sorry about the trouble you have encountered with the performance of your Inspiron. We understand how frustrating this can be. To make sure we can help, there are steps below that can be used to improve performance overall.

      1. Restart your computer regularly
      2. Run the automated tools provided in the SupportAssist tool
      3. Run a complete hardware diagnostic test
      4. Scan your computer for malware
      5. Restore your Dell computer using Windows System Restore
      6. Reinstall Microsoft Windows
      7. We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy.

      Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss. If the issue persists after updating the software and drivers, please contact Dell Support at your earliest convenience at 1-800-264-9896.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is SO slow. IF you want to spend the money on it and sit there and wait for things to open up which takes forever and a day be my guest. But I am so sorry I bought this. It’s worthless in my opinion

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Sass,

      Thanks for your review and we're sorry to hear that your computer's performance is not living up to your expectations. We'd suggest running the Windows Performance Troubleshooter to see if there are ways for your computer to perform better for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Good pc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pc, had It for a while and it’s still Held up

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      TheCakeIsALie,

      We're happy to hear that your computer is working well for you. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Beautiful screen but slow performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this computer to teach from home via video conferences. This computer can’t seem to handle online video conferences that run perfectly on lower end devices I have used (chrome book, cell phone, hp laptop). Very choppy video with lag. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tawnanana,

      Thanks for your review. We're sorry to hear that the performance of your All-In-One is not what you were hoping it would be. You could try these steps to help with your computer's connectivity:

      1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
      2. If the issue persists, proceed to step 3.
      3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
      4. Power ON the Modem, and wait for it to boot fully.
      5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
      6. Power ON the Dell system.
      7. Open Network and Sharing Center
      8. In the left side navigation pane, click on Change Adapter Settings
      9. Right click on the wireless connection icon and select Properties followed by the Configure button
      10. Under Wireless Options, select the Wireless N mode
      11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
      12. From the drop-down menu, choose Disable followed by Ok
      13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt it was a great value for the price. We price shopped for a while, but couldn't beat the deal. We had to buy a disk reader for it afterwards as it did not come with one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting used to our computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance, from Geek Squad did a great job Installing and transferring data from our old computer. Would like LARGER print. Is this possible on this computer?

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow DELL

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the slowest computer built. A waste of money. I'll never buy another Dell. Ordered a replacement yesterday.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the old system with this all in one and it's perfect for what we need. The camera has been really helpful with Zoom family reunions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer for basic needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for all of the everyday needs, browsing and school/office work. Nice large screen and compactness of it all makes it a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ALL IN ONE COMPUTER SO FAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY HAVEN'T HAD IT THAT LONG YET IN ORDER TO GIVE A GOOD REVIEW. STILL HAVE A LOT OF THINGS TO LEARN!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a fan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pc because my pc crashed the branch I was in didn't have what I was looking for (lenova) so I got the dell had it 1 day and I wasn't impressed so I returned it and ordered the lenova I wanted at another branch

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small cheaper cpu to print labels for work and this was it. Simple to set up and was making labels with my Zebra ZM400 in literally 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finalli i get a great computer perfect for the school super fast is amazing pruduct higly recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get an all in one this time around. What a difference in space requirements. Like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for my small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a lap top, this is my first touch screen computer and I love it. Its really easy to use and navigate. I love the screen is big.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually hate this computer. It’s by far the slowest thing ever.!!!! I regret this purchase and hate I threw the box away or I would definitely return it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Rissa,

      Thanks for your review. We're sorry to hear that your computer is running slower than you hoped it would. There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:

      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Always Great Deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy Shopper for my Electronic needs for many years where ever I am. As long as they are inn the area I will go to Best Buy first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell all in one.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has it all, ease of use. Plenty of memory and hard drive for home usage. The monitor is clear and colorful.

    I would recommend this to a friend