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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 395 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers highly value the ease of use and touch screen functionality of the Inspiron 21.5" All-in-One, with many praising its user-friendly design and responsive touch capabilities. The affordable price point is also frequently cited as a positive aspect. However, some users express concerns regarding the system's performance and limited RAM, suggesting potential limitations for demanding tasks. A few also mention issues with the included mouse and the absence of a built-in camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 395 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    very slow and freezes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to replace a computer that was slow, and this computer is even slower. Very disappointing considering that it's a brand new computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Rachel12456,

      Thank you for your feedback. I am sorry to hear that your computer has not met all your expectations. I can understand how upsetting a slow computer could be. Here are some steps you may take to help troubleshoot this issue further,

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      Best,
      Meridith 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my mother hers went out and she loves it she said that she wasn't use to an all in one she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for small families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a mouse now trying the touch screen computer, getting use to the movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice computer and I love Dell as well as HP computers they are really nice and I love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very good computer for my work. I have not had any problems with it. Fast and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to work and I am very satisfied. Ideal dimensions for my little office. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit for the family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the pandemic, my wife and I were forced to work from home. This purchase has been a perfect fit for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen computer. I use it as a point-of-sale terminal and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system . This device will do so much more than I know how to do. Perfect for a home system. Device has it all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen doesn’t come on half the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The os is extremely slow, the screen rarely comes on. The only reason I still have it is because I lost my receipt. This product was a cool concept that fell hard. I do not recommend at ALL!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Rich,

      Thanks for your review. We're sorry to hear that your computer is not working the way you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to improve the performance of your All-In-One:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Easy to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy but needed a quality computer to work from home with. Very happy with my choice and purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    dont but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super slow , invest in a better tb hard drive is good for the kids school but to other than that is not good takes forever to load videos

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      momof3,

      We're sorry that your computer's speed is not meeting your needs. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to take everywhere in family and the sound it’s perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slowest ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer!! extremely slow.. I just bought it for google classroom for my son in elementary, and its too slow.. coulnt use it..

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      4567q,

      Thanks for your review and we're sorry to hear about the slow performance on your new computer. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Replaced my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the price. It was a easy purchase with free home delivery. It does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient. Can be packed up and travel easy. It is lightweight so easy to travel with. It is fast also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially cause its touch screen and a nice size don't take up my hole desk like my old one did.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow beyond believe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes way long to start up. Way slow after that. Returned as fast as I could

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and she loves it. It is much faster than her old one which died after many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great addition to the house. Makes things more convenient.

    I would recommend this to a friend