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Customer Ratings & Reviews

Your price for this item is $465.99
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The comparable value price is $489.99

Customer reviews

Rating 3.7 out of 5 stars with 395 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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66%would recommend to a friend

Customers are saying

Customers highly value the ease of use and touch screen functionality of the Inspiron 21.5" All-in-One, with many praising its user-friendly design and responsive touch capabilities. The affordable price point is also frequently cited as a positive aspect. However, some users express concerns regarding the system's performance and limited RAM, suggesting potential limitations for demanding tasks. A few also mention issues with the included mouse and the absence of a built-in camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 395 reviews
  • Rated 5 out of 5 stars

    Customer friendly in the online purchasing process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer friendly in the online purchasing process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it on everything it has and everything I can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-In-One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell computer is really good ......so far.....!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to use . easy to set up.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No tower!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice not to worry about the placement of the tower.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow... can’t return it now it’s too late

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for college but now I can’t return it and it’s so slow...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Something517,

      We're sorry that your computer is running slower than you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to help your computer run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After exactly 60 days the computer will no longer reboot. AUTOMATIC REPAIR has failed to automatic repair. Called Geek Squad and was told to call DELL or purchase a service call starting at $300....for a $460 computer. Thanks Best Buy!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      ALLINONESHAFTER2000,

      We're sorry that your computer is not starting up the way that it should. We'd recommend following these steps:

      1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
      2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
      3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
      4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
      5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
      6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
      7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

      You can read the full article here - http://dell.to/2uj1Sby.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer returned a few days later. It was to slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Terrible computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow! Don’t waste your money on this product.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Faraz21,

      We're sorry that your system's performance is not meeting your expectations. We'd suggest running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Price is cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is cheap. You paid what you get. Very slow when is staring up.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Thomas,

      Thanks for your review. We're sorry that your computer is working slower than you hoped it would. We'd recommend limiting the number of programs that launch at startup on your computer:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Nice PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC but after 2 weeks the monitor start glitching.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Pccritic,

      We're sorry to hear about the issues that your monitor started having after two weeks. We'd recommend reading the following article to see if there are some steps that can help resolve this issue for you: https://dell.to/3dvnuYX.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Junk, don’t waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a zero I would. Had it for almost 1 years and it’s already junk. Repairman saided not to spend money getting it fix. He saided all in one are junk. Had trouble with it the whole time I had it. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Leroy,

      Thank you for your review. We apologize for the issues you have come across with your Inspiron. We would love to assist you with any troubleshooting needs but would need a little more information. Please visit the Support Page of your product at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Compaq that I bought 20 years ago was just as fast.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Fred,

      We're sorry that your computer is not running as fast as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to help improve the speed of your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    False Advertisement!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not fall for the open box offer. I ordered this computer Open Box Excellent and it was sent to me with the wrong charger that would not power the computer, and this computer IS NOT TOUCH SCREEN!!! I returned it to the store immediately!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot dumpster blowback

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when covid started shutting stuff down around here, so I didn't get to see it in store, they sold it to me without support, can't even get the drivers needed to run it properly... doubt I'll ever be back

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Stooge,

      Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.

      For additional support, please call Dell directly at 1-800-624-9896

      Best,
      Lexy@Dell
      Chat or Call:
      https://bit.ly/DellSupportTeam Dell

  • Rated 1 out of 5 stars

    Best Buy sales is weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have DVD device. Cheaper version did, I would not have purchased this computer had I paid more attention as to what I was looking at. Salesman was poor. Did not know product. All they wanted to do was sell Geek Squad.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tired,

      We're sorry to hear about the experience that you had with Best Buy's sales team. If you'd like to purchase an external drive for your computer you can look into this one: http://bit.ly/2N8c7bq.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a piece of trash. It is a 2020 computer that works terrible and nobody can fix it. The worst Dell product. I was a brand fan but not anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very very slow computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed in this purchase. I’d be happy to speak to someone in the Geek Squad whom I’ve never been able to contact. My $149 purchase seems to have evaporated !

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      EdsML,

      Thanks for your review and we're sorry to hear that your computer is not performing the way you hoped it would. If you'd like to reach out to Best Buy you can contact them here: http://bit.ly/2v2IVhI.

      If you'd like to see if you can speed up your computer you can run the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    am

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its bad not good iiiiiiiillllhhhhhhhhhhhi well not bay from best bay agen

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      amran,

      Thanks for your review and we're sorry to hear about the trouble that you're having with your new All-In-One. Please take a look at our Product Support Page for help with concerns that you may have: https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell