Customer Ratings & Reviews
- Model:
- I3455-10041WHT
- SKU:
- 4205600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the large screen size, ease of use, and touchscreen functionality of the Inspiron 23.8" All-in-One. Many also appreciate the value for the price and the sleek design. However, some experienced issues with the hard drive, and others expressed dissatisfaction with the pre-installed operating system and occasional software problems. A small number of users reported problems with the motherboard and Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
Totally disatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get reliable performance 4 weeks after purchase. Dell customer service says it is most likely software compatibility issue. Why is Google chrome, Norton anti virus, and Windows 10 not compatible.
No, I would not recommend this to a friendfirst one was a flop, hope exchange is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my computer after 4 months because of technical issues that had been ongoing since purchase. just glad I purchased the return insurance.
No, I would not recommend this to a friendWithin 1 month experiencing multiple problems,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 1 month experiencing multiple problems, now it is not working at all. I am taking it back to Best Buys.
No, I would not recommend this to a friendDid not live up to the hype
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was very slow in all aspects. Returned it to the store after getting poor customer service.
No, I would not recommend this to a friend- Cons mentioned:Hard drive
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had not 1 but 2 of the same computers and both had bad hard drives. I finally bought another brand.
No, I would not recommend this to a friend Computer won't let me install my printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy. Have been on the phone for many hours with the Geek Squad, AT&T Tech help and also Microsoft. The computer will not let me install my printers. Still trying to solve the problem. ATT says its a Windows 10 "thing". Can't print from my computer My granddaughter can print from my wireless printer from her laptop. You may be seeing me and my computer soon! Bought this computer and printer on July12. .
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Carol, We are sorry to hear that you are experiencing issues with connecting your laptop and your wireless printer. I see that you have contacted both Best Buy and AT & T and I wanted to provide you with a link to the Dell Support site where you can connect with a member of our support team as well - http://dell.to/2sH7Qlm. We hope that this issue is able to be resolved for you.
Good luck with this computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems right from the first download. Geek Squad experienced issues.. which continue today. Not pleased with device or GS.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Nikki,
Thanks for your review. We're sorry to hear about the troubles that you are having with your new Dell All-In-One. Hopefully Geek Squad will be able to help you resolve the issues that you are having. If you need to reach out to Dell's Technical Support Team you can reach them here - 1-800-624-9896.
If you have questions about your computer you can always check our Product Support Page here - http://dell.to/2w6TEq8.
Best,
Bryan
1-800-624-9896
Had problems with internet card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I internet would not work. It was very slow and could not get a lot of my sites to load. Returned the computer to best buy.
No, I would not recommend this to a friendSalesman gave us good technical information.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After one week's use the computer stopped. The screen was faulty and had to be sent away to be repaired and take 2-3 weeks. The cost of the computer has been fully paid. We expected that we would have full use of our computer,but we have nothing for al long period of time. Needless to say we are very disappointed with the poor service and quality of this computer. We should have been given a new computer.
No, I would not recommend this to a friend- Cons mentioned:Motherboard
Lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad motherboard, sent in. Now without computer I need for work. Unacceptable
No, I would not recommend this to a friend Too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was somewhat sluggish. Screen size was too big for me and to move to another room it was too heavy.
No, I would not recommend this to a friendDell All in one just didn't want to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display went off and I wanted about 15 mins hoping it is processing behind, there was no display of what the system was doing. Waste time hauling in and returning it to Best Buy.
No, I would not recommend this to a friendDon't know what is wrong.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can be online typing and it just shuts off. It is slower than my old one. I can't figure out what is wrong.
No, I would not recommend this to a friendvery poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iam disappointed In the computer very slow will not buy another Dell
No, I would not recommend this to a frienddisapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This windows 10 is the worse system I have ever had....I loved my windows vista why don't they sell that one anymore....I had a computer guy tell me I should change it to windows 8.2 so that is what I did ....it works much better and I can understand it better...but still not as good as my vista....I like the all in one though.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Tricia, We're sorry to hear that your device is not performing the way you'd like it to. We're glad that someone was able to assist you with a version of Windows that was better for you. If you need additional help troubleshooting your device you can always visit your Dell Product Support page here - http://dell.to/2w6TEq8.
Dell computer lasted 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first Dell computer I bought this month lasted about a week and then the network failed and it started rebooting every minute. I took it back and got a different computer same model and this one lasted only three days before the network failed. I now have an HP and it's doing just fine. Would not recommend Dell to anyone.
No, I would not recommend this to a friendgreat screen size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged first one on advice of Geek Squad. He said Windows 10 was not working. Geek Squad came and set up second computer seemed fine for a short time. Geek Squad is coming out again to try and solve the problem.
No, I would not recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to navigate and not what I expected. Next time sticking to Mac...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Candy,
We're sorry that you're finding your new Dell All-In-One difficult to navigate. We'd recommend that you check out Dell's Support page that's dedicated to helping people transition to using Windows 10: http://dell.to/2wMZqyx.
We hope these tips help you navigate your computer better.
Best,
Bryan
1-800-624-9896
OK all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower wifi connection than my phone, which is connected to the same network.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Quickit, Thanks for your review and we're here to help with your WIFI connection. Here are some steps to follow to help identify the problem and hopefully speed up your connection:
1. Run the Network Troubleshooter. a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner). b) Touch or click Troubleshoot problems and then follow the prompts.
For the full troubleshooting page, you can visit here - http://dell.to/2uo9kVb.
We hope this helps speed up your connection the way you were hoping it would be. - Bryan
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died already. Black screen of death is all I get when I turn it on.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Purple,
We're sorry to hear that your computer is not working the way that it should be for you. Please make sure that your All-In-One is fully charged and then follow these troubleshooting steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
We hope these steps help your computer turn back on for you.
Best,
Bryan
1-800-624-9896