Customer Ratings & Reviews
- Model:
- I5488-7536SLV-PUS
- SKU:
- 5775303
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Inspiron 23.8" Touch-Screen All-in-One as having a large, user-friendly screen and generally easy to use. Positive feedback also highlights its performance and ample storage, although some users wish for a solid-state drive. A few customers noted concerns about fan noise and occasional issues with the hard drive or operating system.
This summary was generated by AI based on customer reviews.
Keyboard/Mouse works poorly or not at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not purchase this compuetr again. Performs is poor even with the i7 processor.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello jimwms - Thanks for your recent Dell All-In-One purchase. We're sorry to hear that it's not exactly meeting your needs. If there are technical issues that you'd like to try to troubleshoot you can visit the Product Support Page here - http://dell.to/2eLrOcQ. - Bryan
Horrible All-in-One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It blue screened for 2 weeks. Took it back and exchanged it for another one that did the same. Worked with Dell for 4 weeks to get it fixed. Idiots sell a computer that doesn't work. Two in a row says something is wrong. Best Buy gave me a store credit and I now own an iMac 27" and is awesome. I'll never buy Dell again.
No, I would not recommend this to a friendFaulty power supply block
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC had all the specs I was looking for in a computer. But the downside was the power supply block which did not allow me to power up unit. It did not deliver enough voltage for the PC therefore I cannot give you a fair rating with the exception of the power supply block is faulty.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Rockeybrown,
We appreciate your feedback about your Dell computer. We're sorry to hear that the power supply is not working the way that it should for you. If you believe that this is an issue that would be covered under our One Year Limited Warranty you can view the details here - http://dell.to/2tNsVOs.
We hope that your computer will work the way you'd like it to soon.
Best,
Bryan
1-800-624-9896
Horrible Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer crashed every time I tried to do something on it. For example, trying to install Adobe, trying to install a printer. I continually had issues in the first few days. I even tried to restore the operating system. I took this computer back Day 4. I'm so disappointed in Dell.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is good. I would recommend it to others
I would recommend this to a friendBrand response from YourDellTeam
Posted .Oddis - Thanks so much for your recent Dell All-in-One purchase. We're glad that you are happy with how it is performing for you so far. If you do have any questions or need to troubleshoot any issues in the future you can always refer to your Product Support page here - http://dell.to/2eLrOcQ. Thanks again and good luck!
It does not work from day one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot use the computer the monitor goes off all the time. It is very bad quality. I thought I will be able to get a lot of work done on this computer but it cannot perform basic calculations. I re-installed windows several times.
No, I would not recommend this to a friendcomputer didnt last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box computer with the intention of having it for a very long time but it didnt last a week due to problems trying to start up. Guess thats why it was returned in the first place.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't even pull up the internet to install my antivirus. I am totally disappointed in this computer. Thousands of dollars spent for nothing. My 15 year old computer works better than this one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Tootieshoot, We know you must be disappointed with your computer that will not connect to the internet for you. We'd recommend running the following troubleshooter to see if your internet will work for you:
1. Run the Network Troubleshooter.
a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
b) Touch or click Troubleshoot problems and then follow the prompts.
You can read the full article here: http://dell.to/2sLtwRh.
If you'd like Technical Support assistance you can always contact our team here: http://dell.to/2GV4JNn. We hope these tips help you. - Bryan
Not what I thought for a top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with product - all kinds of issues installing programs kept getting blue screen and boot out! NOT user friendly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Cool, Thanks for purchasing this All-In-One from Best Buy and we're sorry to hear about the issues that you're having during set up. Please make sure that your version of Windows is up to date and that the drivers for your device are up to date as well. These steps are important before you install additional programs in order to make sure that they are running efficiently. In order to check for the latest drivers for your device you can look here - http://dell.to/2t9KSWw. All devices that are running Windows 10 also come with the Dell Support Assist app. We would recommend running this app in order to ensure that all of your software and drivers are up to date.
- Pros mentioned:Speed
Great computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one. Plenty of memory and speed for everyday use.
I would recommend this to a friend I’m sure this is a fine product but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this is a fine product but I got one that didn’t power up
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MarcJ,
Thanks for your review. We're sorry to hear that your computer is not powering up the way it should be. We'd recommend these steps to try to resolve this issue:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
Never ever will I buy from theme again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all had the computer less than 6week and stop working.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Furniturel - Thanks for your review. We're so sorry to hear that your new Dell computer is not working the way you had planned on it working. We'd recommend you check out some of the articles on our Product Support Page for your device - http://dell.to/2eLrOcQ. We hope these tips help your computer work the way you intended it to. - Bryan
Windows 10 not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible , shouldn’t sell stuff if there’s a known problem.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Joey,
We appreciate your feedback about Windows 10 on your new Dell All-In-One. We'd recommend checking out Dell's page that is devoted to transitioning to Windows 10 - http://dell.to/2wMZqyx.
If you continue to experience issues we'd recommend reaching out to Microsoft's Support Team here - http://bit.ly/2KBOM4c.
We hope that these tips will help your computer perform the way you'd like it to.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Screen size, Speed
Truly Nice Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the fact that my older Dell (2305) AIO would NOT allow me to install Version 1709 of Windows 10, I had no choice but to upgrade. I could not be happier. This model (5488) works like a well tuned machine and is fully up to date. Screen even produces more color shades than my old one. It's fast and I have had no problems to date. I thank the staff at Best Buy for the help. First unit had a smashed screen and they easily replaced it with another. I could have easily gone with the newer Ryzen 5 or 7 Chip but this is just what I was looking for. Great staff, great computer. They even gave me the discounted price, which I had missed by one day. Thank you ALL!
I would recommend this to a friend Decent computer for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got new computer today. Setup was simple and fast. Took about three hours to transfer data from old computer to the new one. No major issues. Had a little problem with Cortena. It would start the beginning process on its own. Finally was able to "disable" process. The computer is fast for what I want, but probably would not be my first choice for gaming or video making. I was impressed with the Dell wireless mouse and keyboard. Both paired with computer instantly. Typing on the keyboard feels good, although the overall size of the keyboard is smaller than my old one. The mouse functions very well and I did not have to make any adjustments prior to use. There was a sore lack of documentation for the computer from Dell. All that was included was a sheet with drawings on it for the keyboard/mouse setup and a small pamphlet with minimal instruction on computer setup. Not a big deal for an experienced individual, but confusing for a novice. So far I am very satisfied with my purchase. Also kudos to Best Buy who agreed to match price on a similar computer from another computer store, which saved me over $300.00.
I would recommend this to a friendGood Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this AIO computer about a week ago. This computer had everything that I wanted but I was disappointed when it had a glossy screen. I've had bad experiences with eye fatigue and headaches with glossy screens. Also, a Best Buy employee told me that some customers are having Wi-Fi issues with this computer and that you may have to use an Ethernet cable to connect to the internet. I personally didn't experience Wi-Fi issues. Overall this is a good computer and it's super responsive. However, I have decided to exchange it for another computer. The only reason for the exchange is that this computer has a glossy screen. Pros: - Big Touch-Screen (23.8") - 7th Gen Intel Core i7 processor (Quad-Core) - 12GB RAM - 1 TB hard drive (7200 rpm) - Bluetooth - Webcam - Built-in wireless networking - 4-in-1 memory card reader - Wireless keyboard and mouse Cons: - Glossy screen - Wi-Fi issues?
I would recommend this to a friendGood All-in-One But It's A Windows 8 Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes FOREVER to get this device setup because it comes with Windows 8 and upgrades to Windows 10. (Seriously, when did these things come off the assembly line?! Two years ago, I guess.) Other than that, I like it a lot. I'd recommend the computer in general, but not to anyone who wants a quick setup. Expect several hours before productivity. I likely would not have chosen this model if I knew it had Windows 8 installed.
I would recommend this to a friendVery noisy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with computer overall except for email. I'm new to Windows 10 and don't like it. Also it is very noisy and when all is quiet in the house it is very annoying. For that alone I would like to exchange it.
I would recommend this to a friendPerfect Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Computer! Great Deal! Go Dell. The Inspiration is here.
I would recommend this to a friendNot a great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my office because I have the same computer with 27" monitor at home which I purchased three years ago and absolutely love. I had no doubt that I will love it but as soon as I turned on the computer and installed a few programs (the most current Microsoft Office and AUTOCAD), I was getting error messages on the screen says "This PC is having some errors and will shut down in 2 seconds". After that, I wan't able to turn it on again without crashing the computer. I went back to the store thinking I got a defective machine, so got the new replacement. But, as soon as I turned on the brand new replacement machine, I heard this very loud sound coming out from back of the computer where the vent is. I touch the vent and the hot air was coming out so I packed it up again and returned it even before running the machine. I am not sure what the problem is but am quite surprised. My expectation was high because I have the same computer which I LOVE. What a disappointment.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Booyork - We're sorry to hear that you've had difficulties getting this computer set-up. Please be assured that all of our Dell Products come with a Limited One Year Warranty in case you run into future issues outside of your return window with Best Buy. Please read the terms of our Warranties here - http://dell.to/2tNsVOs. We hope that you will be able to get your computer up and running like the one you have at home soon.