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Customer reviews

Rating 4.8 out of 5 stars with 221 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the Inspiron 23.8" All-in-One for its ease of use, smooth operation, and simple setup. The responsive touch screen and high-quality visuals are frequently highlighted as positive aspects. Many appreciate the sleek design and find it offers great value for the price. Overall, the positive feedback emphasizes the user-friendly experience and attractive features of this computer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 221 reviews
  • Pros mentioned:
    Design, Processor speed, Touch screen

    Rated 5 out of 5 stars

    Fast, Lightweight Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a small business owner working from home and needed to replace my laptop. I never used an all-in-one setup but very familiar with Dell and their quality. I was surprised with how lightweight the monitor was in comparison to the size. What really stands out to me every time I use it is the speed. I use the computer mainly for creating orders and shipping internationally, so I have several tabs open. Additionally, I use it for website design and other marketing purposes. In the end, I am always navigating between tabs and applications and the processor does not disappoint. The screen size is just right, and I love the wireless keyboard and mouse. Overall, the quality of the entire product is exceptional. Setup was a breeze, and I really love the white color (more of a stone white). I highly recommend this computer if you’re looking for a step up in processor speed and want to upgrade from a laptop to something for more stationary use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell Inspiron-Easy On The Eyes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Inspiron Desktop-easy to go one one screen to another Wireless is great-Screen is easy on the eyes. Just the right size for my office desk and not to heavy to lift if you had to lift the Desktop. I am very happy to have upgraded to my new Desktop- Mouse is great-battery is needed to activate but no problem-Price was great as well

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Not too fast but OK for Office Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine. I wish it had another NVME slot instead of SATA for additional storage. USB3 are good but when using an external DisplayLink 4K device (which is self powered and be OK with 4K) my 32 4K screen gets a little laggy. Of course i like it because this repplaced my old Lenovo C540 (about 111yo) so this one feels really fast. I Upgraded it to 64GB and open files quicker now but for 16GB machine, it gets a little slow when you use two external monitors and use Chrome in all of them. Oh well, it was $800 on sale so, you get for what you pay for. I can't say how it is for gaming but for office work is good. I hope it last the same 11 years that my old one lasted. Both, this new machine and my old Lenovo C540, with 16GB RAM and SSD i3 and 4.2GHz, are about the same in terms of speed. My C540 has a 4.2GHz processor while these machines have 1.7GHz and i almost return it. I have an external WIFI 5 and Bluetooth dongle (separate units) in my old Lenovo and that was the reason of the why i kept the new one. If you want more power, get one with higher RAM, if you will be using Chrome a lot. Honest review based on my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great & the Not So Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great. Customer care was lacking. was supposed to include a power cord and it was not in the box. Ended up having to purchase one because could not get through to the store purchased from and phone customer service was absolutely no help. 3 calls and long wait times for no help. Luckily a different location gave me a discount on the power cord. Kudos to the Chino store.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed

    Rated 5 out of 5 stars

    Our favorite computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer a few months ago. We are very pleased with the use. Looks stylish, works quickly. We took it for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has been great! I have it paired with another monitor and the I7 processor is handling my workload perfectly. I am a software engineer and I needed the extra computing power so this works out well. Thanks Dell and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart purchase for the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect option for my wife that has now started working from home and great computer for my family easy set up, and gets the job done for the work she does, was very affordable thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I excitedly purchased this computer and about 3 days later found a place and began the set-up process. The hardest part was syncing the wireless mouse and keyboard to the computer. It took me 3 days to figure it out. The instructions are not explicit. Now that the computer is up and running, it runs fast, color is crisp and no problems detected. Wish computers would come with the Microsoft suite but eveyone wants money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love my computer. I havent met any problem yet and they work the way i want it.thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer! Works perfectly and sound it's great. Bluetooth works perfect with my printer. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, easy to move from desk to desk, and a real space saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love this computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's the best purchase I've ever made. Super efficient for projects, the colors are beautiful and aesthetically it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice All in One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comouter was for Mom. It is fast and looks good. Came with wireless mouse and keyboard to match

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete waste and selling defective product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold the defective item. Don’t buy this it’s a junk I lost my 852 dollar (including tax) system started to show problem from the First week itself stuck with blue screen rebooting in the middle of something etc people can’t hear me in the meeting etc(others can hear me if I use another machine). Unfortunately it’s my new job and I was under hectic work load n working 15 hrs a day and kept postponing return assuming the return period was 1 month, but yesterday when I pulled the receipt found out that it was just 15 days . My bad. I contacted Dell they are asking 100$ to resolve this. Contacted Best Buy they are asking 170$ to find out the issue and fix repairing cost extra don’t get cheated on buying this

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There KavithaS,
      We want to thank you for taking the time to leave us your review. We sincerely apologize for the blue screen and audio issues you are experiencing with your Inspiron 5420. Your feedback about discrepancies in our products and services helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue and an additional link to help with the audio.

      Here are the steps to help resolve your issue:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3xcCmaM

      You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct

      Audio Troubleshooting Link: https://dell.to/3jegjK2

      If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.

      We look forward to making this right for you!

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Dell Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best window elements excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an upgrade. I had Windows 7 now I have Windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed, Touch screen

    Rated 4 out of 5 stars

    Perfect for home office use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 23.8" All-In-One Desktop is a marvel of modern computing. Equipped with a 13th Gen Intel Core i7 and a snappy 512GB SSD, it offers a seamless experience whether you’re working or playing. The touch screen functionality adds an extra layer of convenience, and the elegant white chassis is sure to complement any decor. It’s a top-notch choice for those who value performance and aesthetics in their tech. Ideal for multitaskers and design aficionados alike.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great All In One!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for one of our office interns. He is able to access software like Sharpe and BlueBeam which require a decent computer. I love that this is an all in one. it takes away the hassle of having a huge ugly CPU on the desk of under the desk. The touch screen feature is useful when moving plans around or looking at different sheets of proposal. The easy setup was a relief and not to mention the price point in comparison to other all in one computers similar to this one. I am one very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a laptop and an extra screen to do my school work. My old computer was slow and gave me issues. The monitor I was using was an older one so the quality was poor, which was causing my eyes to get very dry and causing headaches. It was time for a change. I went back and forth as to whether I should just get a new monitor and deal with the quirks of my laptop. After much research I decided to go with an all in one. This computer was easy to set up and I absolutely love the screen. The 27 inch screen allows ease in working with two different screens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality, Touch screen

    Rated 5 out of 5 stars

    Dell awesome Desktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for my office and I love it. It has a big screen and a great picture and is very easy to use.

    I would recommend this to a friend
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