Customer Ratings & Reviews

Easy set up came with virus protection and also great speeds and processing

I love my laptop! It’s super efficient and has Cortana (functions as Alexa) who helps navigate through my dell operations. You do have to speak loudly for the built in speaker to converse with the laptop but other than that I’m very pleased with my purchase! It’s perfect for college courses and telework which I’m more confident to complete with this device.

Love my laptop especially the touchscreen option. Long lasting battery as well.

I love that it’s touchscreen, easy to navigate, easy setup, and a decent battery life. Only cons are that when I downloaded Google Chrome for the first time it completely froze, and started going on and off. I turned it off by holding down the power button and it eventually turned off and then turned on again. I removed Google Chrome and reinstalled it again and this time no problems. Every once in a while it’ll freeze up or act weird but if you restart it, it should be okay. I didn’t think I’d need Google Chrome but it was required for college.

Needed a touch screen laptop...Dell Inspiron laptops are always a great deal and work great...Got an awesome deal...

Great laptop! The touch screen is a plus! This laptop gets my work down easily and effectively.

Perfect laptop to use for office and daily use . Good touchscreen and less noise

Great touch screen not the best out there but for the value does what I need it to do.

This is my first laptop. I decided to buy a relatively inexpensive one to see if I would like. The touchscreen is nice to have. Dell is a manufacturer I trust. I dislike having to set up a MS account to use and not being able to download other browsers initially. I've gotten around that currently.

My daughter is a freshman in college, I purchase this laptop for her. She also has a chronic electronics harming issue lol. So far this computer is standing up to her, and if you knew her you would understand that means a lot. The computers performance is enough for what she needs between school and some gaming she does, no complaints so far. The battery life is good, no complaints there. In my opinion it's definitely worth it's price.

Specification says it has Windows 11. The one I got had Windows 10. Not a biggie if you know how to upgrade. That was a present for my little teen niece for her bday tomorrow. Called Geek squad and they provided so much useless info that I had to cut the call. Luckily, I have a pen drive with ISO for Win 11 and didn't have to go through the Geek squad advices. Best buy should be responsible for what they sell, otherwise, it is not a good business. Imagine someone who has no idea in software. As for laptop, little above average, but very good for beginners.

Awesome I love my computer. It is a great item....

Did end up choosing another laptop over this one.. I love Dell but ended up going for another model instead. Overall great setup and does the job for everyday search needs, school, work, etc!

They helped me cut thru all the hype and find a computer that fit me and my uses.

Nice good and beautiful laptop for any uses really good recomended

really love my computer. Good buy. Highly recommend.

My computer died, & I needed one fast. Off I went to Best Buy. I had a Dell desktop for years before my house burned, then a Lenovo laptop that lasted a tad over 2 yrs. needless to say I bought another Dell. I'm very happy with it.

It's works great. I use it to operate my small online business and it is able to quickly and effectively accomplish all I need. It's light weight and a good screen size.

My son uses this computer for school and has no issues with fast it runs.

An excellent entry-level laptop. Speed is acceptable. Better get an external speaker! The volume level on this one is marginal. The black plastic case is much thinner than my old laptop. Overall a good buy.