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Customer Ratings & Reviews

Your price for this item is $145.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Inspiron 3020 Desktop for its ease of use, performance, and affordability. Many appreciate its compact size and fast SSD drive, while some users note limitations in graphics capabilities and potential challenges with sleep mode. A few also mention pre-installed software as a drawback. Overall, the positive feedback on performance and ease of setup outweighs the reported minor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 598 reviews
  • Rated 5 out of 5 stars

    Excellent for an Elderly Computer User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am elderly and use my computer for home office use, primarily email and casual internet research and browsing. My old computer no longer worked very well and was slow. This Inspiron 3020 desktop meets my computer needs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 3020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic = great! Just wanted basic gear to replace old laptop. Didn't have a lot of time or cash. Didn't want to overthink a purchase. Had to find some old speakers and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but Luke at Geek Squad installed and activated various program. I am waiting for my Dell monitor which I just exchanged I. Place of the Hzp monitur. Advisors and staff at Best But are the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dell, But

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. I have had many Dell computers over the years and they all have performed well, but I feel the quality of the various ports on the front of the case of this computer have decreased in quality. I find that a lot of trial and error positioning is needed to insert the USB cables or memory card into these ports. A disappointing attribute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed by the New Dell - Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our new Dell- Inspiron 3020 Desktop Windows 11. It's very fast compared to our old Windows 10 and it's so nice to be able to get up on the net so quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new desktop processor to replace an old Dell that had given up the ghost. My new Inspiron is doing the job for me. It is faster than the old one and is really doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop is perfect. Fair pricing and is not too bulky. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost only desktop on the sales floor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine delivers excellent service. However, the Geek Spuad transferring data to the new machine did not transfer my Microsoft nor Kapersky subscriptions. The is now up to me to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent computer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for decent computer. Bought for a client.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Quality of the 3020, the packaging and the ease of setting up my computer. I will continue to use Best Buy as my source for all my computer and peripheral attachment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Item. Does exactly what I need but quicker. Bought this to replace a 12 year old Inspiron that suffered old age. Geek Squad recommended a replacement unit, Just what the doctor ordered at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new Dell Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell Desktop is working just fine. Very similar to the Dell desktop I bought in 2020 and just got done using. This new one is lacking a VGA port, and so I had to go out and buy a new monitor (adaptors wouldn't work).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love using my Dell Inspiron 3020 desktop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sense I purchased my computer tower its been the best thing I ever purchased haven't been able to stop using it, I really enjoy using it .. Thank You Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Dell Windows 11. The Price was reasonable and the employees in the store were very courteous and helpful. We buy all of our electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the Rescue!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for giving us great service and being on the ball to show me what I was wanting. At the rate my machine is behaving, I might be back for another!! Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on Computer, for me a great upgrade. Fast and very happy I purchased a Dell. Will let my friends know about this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great desktop. I like the fact that it has a disc player included with it. I like to download some of my old CDs to listen to while being on the computer. I would rate this great except that the first one I bought died out after installation. Must have been a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my old computer in to be looked at. Talking with Geek Squad young lady L, she was very helpful in explanation and the purchase of new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new dell pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were courteous and addressed all our concerns when our old Dell failed. They sold us a new Dell and loaded our data.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    great computer, really fked programming for use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is good, however the darn programming with windows 11, microsoft edge, and the dang need for signing in with an email i never wanted and is a pain in the ... to use is a real problem. it sucks to use it.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Gregory,
      Thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are not satisfied with Windows 11. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell