Customer Ratings & Reviews

Good value here. Dell quality is good. Specs were good as well.

The person was unable to transfer some itens from one computer to the other

I am very happy with my new computer Thanks for your help

Has the features I needed at a good price. Not thrilled with Windows 11.

Bought this dell in November 2023, died February 7 2024. Just used as a desktop business computer, no games, no videos. Turns on, lights flash a couple of times and turns off. Unplugged all accessories, same thing. Now trying to figure out how to return this large paper weight.

Leaving the lap top and going back to a desk top has been a good decision.

This hard drive is awesome so far. It’s very fast.

Good machine except it came in with instructions in Chinese

Introduction: The Dell Inspiron 3020 desktop computer is a dependable and versatile machine designed for general home use. This computer offers a balanced blend of reliability, performance and affordability. While it may not cater to the gaming crowd, it excels in providing a seamless computing experience for everyday users. Performance and Specifications: Powered by an Intel Core i5 processor and 8GB of RAM, the Dell Inspiron 3020 is perfect for everyday computing tasks. I was able to seamlessly multitask, web browsing, edit spreadsheets and documents, as well as stream music at the same time. Out of curiosity, I did try playing a game on it to see how the Intel Graphics would handle it. I installed Valorant and Roblox, as I expected, it wasn’t too good, I was having lag issues. I’ll be sure to stick to Office applications, web surfing and YouTube! The system has a 512GB SSD drive in it, that’s perfect for my needs as most of my files are stored on a NAS. I would use the SSD for installation of software applications. Design and Build Quality: The Dell Inspiron 3020 boasts a sleek and minimalist design, its compact form factor ensures it doesn't occupy excessive desk space, making it suitable for smaller setups. The side panel comes off easily without any tools. Inside, there is space for an additional memory (total of 2 memory slots) and a PCIe slot for a graphics card. As with other Dell desktops I’veowned, the build quality is reliable, with sturdy construction that will last. This desktop computer offers a reasonable selection of ports and connectivity options. It includes 3 USB type A and 1 USB-C ports on the front, another 4 USB ports on the back, HDMI and display port output for connecting to external displays and an Ethernet port for wired internet connectivity. In addition, there is also a DVD drive and a convenient SD card slot on the front. The ports allows users to connect various peripherals and expand the system's functionality as needed. I was a bit surprised there are so many USB type A ports and not many USB-C ports. Conclusion: The Dell Inspiron 3020 i5 desktop computer is an excellent choice for individuals seeking a reliable, all-around home computer. Its performance, affordability, and versatility make it well-suited for everyday tasks like web browsing, document editing and multimedia. While not suitable for gaming enthusiasts, this desktop delivers a seamless computing experience for general users.

It has a hard to find a built in DVD writer and an SD card reader, which this has. So i guess, the unit is OK. However, i didn't use it much since Win 11 does not support Photoshop. Thus, the unit is useless for me. I gave it two stars just to draw you attention to this fact. however, it might serve well for other purposes

I purchased this computer over a Mac and was disappointed. When I unboxed it and began to set it up, i immediately received error messages such as "IP address not found" "No Hard Drive Found". I had to take it back to Best Buy twice in order for them to determine that it was defective.

Don’t know. I guess it’s ok. But I am 80 years old having trouble getting it to work.

The new Windows is very difficult to use. The computer turns off if I am not using it for a long time.

It does what I need. It's average. Here's a minimum of 50 characters.

Not my favorite. I bought this in march and 2 months after the return window, I keep getting a lot of faulty startups where I need to force it to turn on and off which makes it go into recovery mode. This happens often and its quite frustrating.

computer is great but am not a fan of its software.

Very disappointed! Slow. I was excited to replace my old unit. This one I would not buy again. Seems every item I’ve bought at Best Buy the employees steer me away from my requests. The tv too will not purchase At Best Buy going forward this includes the microwave

Good computer, nothing fancy. Lightweight and nice design.

This desktop is the perfect balance of hardware for everyday use and based on use so far I'd recommend it for home/home office and school use. Setup out of the box is very easy, just connect the power, setup the keyboard/mouse and connect to a monitor. The Windows 11 Home OS makes it easy to set this machine up to get up and going within minutes. The setup walks you through it step by step to get connected and makes it easy to get going. If you've signed in to Windows using your Microsoft account you may get presented the option to use those same settings and sync them to the new computer or you can set it up as a new computer. You also get an option to tryout Microsoft Office on a trial but you can easily skip it if you have it already or don't need/want it. If you have an Android or iOS device, it also walks you through setting up your phone which is pretty cool because it lets you access things from your phone on your PC easily through the Phone Link app. On Android devices it lets you even use the apps and see your phones screen from the PC. It also lets you send/receive text messages and calls on Android as well if you have a headset hooked up that has a mic, pretty cool. So far, in the time I've been using it I've been able to setup and use it for email, web browsing and the office apps with easy. For web browsing, school work and business work this machine is perfect and is fast at loading up programs, spreadsheets and documents. It also seems to work well with photos so I'd say for someone who does photos this machine has enough processing power and memory to work with photos. In terms of 3D graphics, I was also able to load Fusion 360 to pull up some designs, though keep in mind the integrated graphics do limit performance of programs like Fusion 360 and more complex 3d objects may have trouble loading. Games that require discrete graphics may run with settings and resolution turned way way down or they may not run not at all. I tried a couple of card games and they worked just fine then loaded Diablo 3 and found that performance was not that great. I'd say a lot depends on what game so I'd say most simple games should work like those found on the Windows Store like the card games, but I would not get this machine for graphics intense 3D gaming as this PC was not designed for that and upgrading may be possible but may require very specific components from Dell. I opened the tower up and you do have some limited ability to upgrade/add storage and you could swap out memory to increase to 16gb if your programs need it. It's possible that you could add graphics card but it would require an upgrade of the power supply which you would have to reach out to Dell for and ultimately would defeat the point of why you'd purchase this machine. The latest gen i5 processor this machine has is more than powerful enough for most applications and should be able to handle most workloads and multi-tasking. I like that this PC has USB-C ports both in front and back with 10gbps/5gbps ports as you can easily add external high speed storage for fast access to photos and it has a SD card reader in the front. I also like that it has an optical drive so you can backup things using the drive or install from disc for any programs that you have only on disc. In terms of aesthetics, the tower is small that it should fit on most desktop and not take up a lot of room and still look good while being accessible. The front panel has a nice color/finish to it that I don't mind on my desk next to or behind the monitor. For overall useability and speed, I'd say this machine is perfect for everyday use and home office use. It's small, doesn't use a ton of power and is easy to use. Microsoft has made huge advances with Windows 11 making it easier to use, faster and more stable than ever so I'd recommend it.

This was a "Geek Squad Certified" reconditioned unit that I had to bring into a store and spend over two hours waiting while a tech removed the previous "owner's" log in/lock screen!