Customer Ratings & Reviews
- Model:
- i3511-5174BLK-PUS
- SKU:
- 11411148
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Good laptop for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy but a great little laptop for college! Got this for my sister for her first year at school and so far its doing great and she loves it!
I would recommend this to a friendBought same brand because last one was good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Dell laptop to replace my previous Dell laptop which was over 10 years old. My old one still works; it is just slow. I appreciate products that last more than just a few years.
I would recommend this to a friendSlow and glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is already slowing down--and glitchy. I am surprised it is having issues so soon. I am stuck with it for now.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Greengrass,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 3511 Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Small business
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a couple of months and although I know it's not made with all premium parts, it's doing everything that I need and expect.
I would recommend this to a friendGreat Cheap Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the computer. I did not know it came with some sort of safety mode that we had to take down. Otherwise a good computer.
I would recommend this to a friendlaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. I worry about the plastic not being durable enough. I don't know if I would buy it again, but for the price it is a good value.
I would recommend this to a friendDell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery runs out to quickly. I have to charge constant.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi KarenV,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Dell Inspiron 3511 computer because its battery life is not as good as you expected. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.
We recommend making sure drivers for this product are updated. I have provided a link to the drivers and downloads page where you can check for any applicable updates.
Drivers and Downloads page: https://dell.to/3hLXbku
To help with a battery performance issue, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
You can read the full article here - http://dell.to/2vfXWf4
If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
HAPPILY SURPRISED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My work laptop died suddenly and I needed one fast that had more than just basic capabilities. This laptop not only fullfilled my expectations, it's exceeded them. I'm very happy with my purchase!
I would recommend this to a friendDell inspiron 3511
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How described but I don’t give 5 starts because it is sometimes very noisy.
I would recommend this to a friendGreat laptop, but wish the keyboard lit up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for school and wish it had a light up keyboard for late night cramming. Other than that, I have had zero issues with it.
I would recommend this to a friendBattery Life/Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life, besides that its ok, there are better options for the same amount of money.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Joseph,
We appreciate you taking the time to leave us your review. We apologize for the issues you are experiencing with your Dell Inspiron 3511 laptop, because its battery life and performance are not as good as you would expect. This is certainly not the experience we like to hear from our valued customers. To help with a battery performance issue, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
You can read the full article here - http://dell.to/2vfXWf4
If the issues with your Inspiron computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Danielle@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Battery dies very fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this a few months but the battery dies so fast. That's why I had to get rid of my last computer, so I basically exchanged the old one for a new one with the same problem. It would work okay for a home computer, but that's about it. I would recommend buying something else if you need to be away from an outlet for periods of time.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Brenna,
We appreciate you taking the time to leave us your review. We apologize for the issues you are experiencing with your Dell Inspiron 3511 laptop, because its battery life and performance are not as good as you would expect. This is certainly not the experience we like to hear from our valued customers. To help with a battery performance issue, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
You can read the full article here - http://dell.to/2vfXWf4
If the issues with your Inspiron computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Dani@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the battery is weak on it well not hold a charge at all
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mouse,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that the battery on your Dell Inspiron 3511 laptop is not performing as it should.
To help with this issue, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4
If the problem with your battery is not resolved after applying the troubleshooting tips above, please reach out to our support team here for further guidance: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Poor battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is working as well as any I've had except for it having terrible battery life!! So aggravating and a shame I'm already looking around for another. I charge it in the morning only to find it almost depleted when I go to use it in the afternoon.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear KimberlyZ,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 3511. We need to hear about the inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the taskbar's notification area, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Sincerely,
Summer@Dell
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam or 1-800-624-9896
Terrible first experience with best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased geek certified but the Product came with scratches and dirt .. was a used laptop and it was only an open box fair condition which was cheaper by 100bucks at the time i purchased. Simply worthless product and i haven't used it until i received. Customer support was neither supportive or listening my issues.Will never go with best buy again.
No, I would not recommend this to a friendBigger Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. The only problem is speaker is not loud enough.
I would recommend this to a frienddefective laptops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these laptops and not happy ,they are loud and every time you go play a game you get kicked out and brought back to your home page ,talked to 2 different techs and tried different options and still problem not resolved ,they will be returned and exchanged for hp which i own and happy with ,just frustrated spending alot of time on phone with techs and nothing
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear GinaB,
We appreciate you taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you have been experiencing an issue with your device’s fan noise. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Before making the decision to return your device, I have provided troubleshooting steps below to help resolve your issue.
Below are steps to run a pre-boot diagnostic test that can help.
1. Restart your Dell PC.
2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
5. If the test fails, ensure to write down the error code and validation code.
If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Good item for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my student in college. She uses it for classes and for the money it does everything she needs it to do.
I would recommend this to a friendThou Shall Not Pass Setup Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Dell years ago and was happy with it. This time, we were not so lucky. I couldn't get past the setup screen because the third step required an Internet connection. Various wifi networks available, including mine, were shown, but when I pressed the button for my network, nothing happened. I tried shutting off the machine and powering down, disconnecting/restarting our combo modem- router to no avail. There was no wireless button on the model, and no wireless icon showed on the lower screen. Because the setup screen prevented me from going further to say, the main screen and search box, I couldn't get further via typing in control panel, etc. to check on Internet connections, etc. so I could potentially download a driver. I gave up and returned it. I don't have the time to frog around, so I'll likely get another Lenovo or and Asus or MS machine. I never had an issue this bad setting up any computer. Their UI team needs to fix the setup experience, period.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There StevenG,
Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you had trouble setting up your device and made the ultimate decision to return it. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to help improve current and future products. If you need further assistance we recommend reaching out to a member of our support team with the toll-free number or chat link below.
Regards,
Summer@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Great for college!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this computer for my daughter for college and she is loving it. She had a Macbook all through high school but she wanted something different for college.
I would recommend this to a friend