Customer Ratings & Reviews
- Model:
- i3511-5174BLK-PUS
- SKU:
- 11411148
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a budget friendly laptop for my business to use one the jobsite and this one has not disappointed at all. I’ve had it a couple months now and it’s worked perfectly.
I would recommend this to a friendBattery is junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is not so good on keep a good charge. Why does the battery not last longer?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you very much for your feedback. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3511 laptop because the battery performance is not as you expected.
To help with a battery performance issue, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
You can read the full article here - http://dell.to/2vfXWf4
If the problem with your battery is not resolved after applying the troubleshooting tips above, please reach out to our support team here for further guidance: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Very good laptop for students
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the season of gratitude, and the thing that we are most thankful for is you. Thank you for being the best teachers and staff we could have wished for.
I would recommend this to a friendProfessional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable salesperson who went out of his way to ensure I purchased the computer and printer that was right for my use.
I would recommend this to a friendPC missing drivers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this pc has been a pain from the very beginning. As i was starting the setup configuration, the mouse disappeared. After multiple google searches, i had to download a driver and reboot. Same thing happened when i plugged in my scanner, had to download another driver. With my prior Dell PC everything worked seamlessly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not too happy with your new Dell Inspiron 3511 computer because its drivers are not uploaded and the setup was not very smooth.
Please make sure you have downloaded the latest system update and that software you are using meets all system requirements. I have provided a link to the drivers and downloads page where you can check for any applicable updates if needed in the future.
Drivers and Downloads page: https://dell.to/3hLXbku
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The employee was very interested that he had all of my questions answered. Very open to spending as much time with me as I needed. Love my computer
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lap top. Price was better from Best Buy because it came with touchscreen and dell.com cost was higher for touchscreen.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was purchased for basic work functions, word processing, spreadsheets, emails and virtual meetings. It serves that purpose well with good battery life.
I would recommend this to a friendDell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell laptop for personal use. Nice price and solid. We do not do anything major on this. Just needed one for when we travel to stay hooked with our grandchildren.
I would recommend this to a friendDell laptop owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Dell Inspiron 15 inch laptop has more than met my expectations. It is easy to work and came with a great deal of memory. I anticipate using it for many years.
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell laptop is convenient, fast, efficient and works well. It is what I expected. I wish I had purchased a larger screen.
I would recommend this to a friendI do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible, lucky to get 2 days with minimal use
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear FariaS,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 3511. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was exactly as expected. Purchsed it for a family memeber and it only took an hour or so to get it set up for them to use. It's perfect for their needs.
I would recommend this to a friendDell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop. Only issue is that it's in S Mode so you cant download anything that's not in Microsoft store
I would recommend this to a friendBest Laptop for College!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop in-store and was given immediate attention. The employees were very helpful and insightful and guided me through the entire process!
I would recommend this to a friendGood Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good laptop, but it's just out of date. No USB-c port is a no for me. Overall though, good laptop
No, I would not recommend this to a friendIs dell a good brand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it lets u add Bluetooth devices or download google chrome?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings ShannonJ,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with Bluetooth pairing. That is not the type of feedback we like to hear from our customers. Below I have provided a troubleshooting link to help resolve your issue.
Bluetooth Connectivity: https://dell.to/3bHojMR
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
My main store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like what I purchase from best buy stores especially the electric devices and the external storage devices
I would recommend this to a friendDell Inspiron 3511 and poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received our computer less than 30 days ago and it won't even stay on. Called best buy and because it was an open box item purchased (since there weren't any available in store) they can only charge us to fix it in store. We received the computer 29 days ago and can't even use it. Very upset with the outcome.
No, I would not recommend this to a friendMeh Laptop, if I could would definitely return it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for the first week I used it but then it started being weird. It would disconnect from the wifi and I would have to restart it to get connected again, the sound would just turn off and not work and I would have to shut down the computer and leave it for a while then come back and try it again. It can barely run Youtube videos at 720p kinda a pain.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MalachiK,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron 3511 computer because it is often disconnecting from the WIFI, its audio is not reliable, and you are not happy with the display resolution.
Below I have provided some solutions to WIFI issues. I have also provided the full article link, which has more options if they are needed. I have also included a link to the Drivers and Downloads page for your PC so you can check for applicable updates to the WIFI drivers.
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net
Full article link: https://dell.to/2RefLVN
Drivers and Downloads page: https://dell.to/3hLXbku
I also have provided the steps to run the Microsoft Sound Troubleshooter, which should help resolve audio issues. I have also included the full article link that has more options if they are needed.
How to run the Windows Sound Troubleshooter in Microsoft Windows 10
1. Click Start, and then select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Playing Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
How to Troubleshoot Audio Issues or Sound Playback Issues: https://dell.to/3u4pzmX
To help with display issues, please run a diagnostic test on the display:
Method 1
1. Power off the Dell Laptop PC.
2. Disconnect any peripherals that are connected to the PC, and connect the AC Adapter (charger) to the PC.
3. Make sure that the LCD screen is clean (no dust particles are on the surface of the screen).
4. Press and hold D key and power on the PC to enter LCD built-in self test (BIST) mode.
Continue to hold the D key until you see the entire screen change colors.
5. The screen changes colors to black, white, red, green, and blue.
6. Carefully inspect the screen for abnormalities.
7. Press Esc key to exit.
How to Troubleshoot Display Issues: https://dell.to/2O1UnnF
If the issues with your computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896