Customer Ratings & Reviews

Dear Valued Customer,

Thank you very much for your valuable feedback. We appreciate your kind words and are happy to know you're enjoying your Dell Inspiron 3511 laptop and you feel like it is a good computer for its price.
If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Greetings MahmudA,

We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3511 laptop. We are sorry to hear that you are experiencing an issue with the performance of your device. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help resolve your issue.

Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings

You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r


Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best,
Summer@Dell

Hello Valued Customer,

We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not too happy with your Dell Inspiron 3511 laptop because of the bloatware and because its battery life was shorter than you expected, and that you have ultimately decided to return this system. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.

If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello TechMama,

We appreciate you taking the time to leave us your review. We are glad that your Dell Inspiron 3511 computer is handling all basic tasks like web surfing and emailing well.
We are sorry to hear that you feel like this computer will have issues close to its warranty expiration. We will share this comment with our quality team, so improvements can be made in the future.

If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Laurel,

Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you had to have your motherboard replaced. That is not the type of product Dell intends to deliver. We will escalate the notes from your statement to our quality team for improvements in current and future products. If you need further assistance, I have provided the toll-free number and chat link below for our Support Team.

We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best Regards,
Summer@Dell

Hello ChungeunL,
Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you resolve your issue but will need a little more information. Below I have provided the toll-free number and chat link to reach a member of our Dell support team at your convenience.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best,
Summer@Dell

Hey AdelM,

Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are not satisfied with the quality of your device. That is not the type of product Dell intends to deliver to our customers, or the type of feedback we like to hear. We have noted the details of your statement and will use them to improve current and future products.

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best,
Summer@Dell

Hi There Karla,

Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with your battery runtime. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided troubleshooting steps to help resolve your issue.

Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best,
Summer@Dell

Hi RandyG,

Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with your device connecting to Bluetooth. That is not the type of feedback we like to hear from our customers. Below I have provided a troubleshooting link to help resolve your issue. If you need further assistance we recommend reaching out to our support team with the toll-free number or chat link below.

Bluetooth Connectivity Troubleshooting Link: https://dell.to/3QwaXrY

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Regards,
Summer@Dell

Hello Lauren,

We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you are experiencing with your Dell Inspiron 3511 computer because it is glitchy, the audio doesn’t work and the battery life is not as good as you expected. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

We recommend making sure drivers for this product are updated. I have provided a link to the drivers and downloads page where you can check for any applicable updates.

Drivers and Downloads page: https://dell.to/3hLXbku

Below I have provided the steps to run the Microsoft Sound Troubleshooter which should help with audio issues. I have also included the full article link that has more options if they are needed.

How to run the Windows Sound Troubleshooter:

1. Click Start, and then select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Playing Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.

How to Troubleshoot Audio Issues or Sound Playback Issues: https://dell.to/3u4pzmX

To help with a battery performance issue, we recommend changing the Power Plan:

1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.

You can read the full article here - http://dell.to/2vfXWf4

If the issues with your computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hey Roxannew,

Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue downloading zoom. That is not the type of feedback we like to hear from our customers. Below I have provided a troubleshooting link to help resolve your issue.

Downloading Zoom Link: https://bit.ly/3RA0TP6

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best Regards,
Summer@Dell

Hi Valued Customer,

Thank you very much for your valuable feedback. We are sorry to hear that you are not too happy with your Dell Inspiron 3511 laptop because the battery performance is not as you expected.

To help with a battery performance issue, we recommend changing the Power Plan:

1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.

You can read the full article here - http://dell.to/2vfXWf4

If the problem with your battery is not resolved after applying the troubleshooting tips above, please reach out to our support team here for further guidance: 1-800-624-9896.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Valued Customer,

Thank you very much for your valued feedback. We appreciate your kind words and are happy to know you're enjoying your Dell Inspiron 3511 laptop and you haven’t had any issues with its setup.

If you come across any questions, issues, or concerns, please don’t hesitate to contact Dell at your earliest convenience at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear CynthiaR,

Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that this device does not meet your expectations. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best Regards,
Summer@Dell

Hello Valued Customer,

We appreciate you taking the time to leave us your review. We apologize for the issues you have come across with your Dell Inspiron 3511 computer because it is running slow, it is overheating and suddenly freezes. We understand how frustrating this could be.

Below I have provided the steps to run the Windows Performance Troubleshooter to help resolve the performance problem. I have also included the full article link, which has more options if they are needed.
To help with the overheating issue, we recommend making sure your BIOS is up to date. I have provided a link to the Drivers and Downloads page for your PC so you can check for and do applicable updates. Dell has also released an Intel Power Management Utility to help with the overheating that you may be experiencing on your computer. For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings. Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. This package only takes effect on AC power and not on battery power. The Intel Power Management Utility can be found here - http://dell.to/3tStRgX

Windows performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV

Drivers and Downloads page: https://dell.to/3hLXbku

To help with sudden freezing issues, please apply these troubleshooting steps:

1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Pre-boot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI

You can read the full article here - https://dell.to/3rTldMZ

After utilizing the troubleshooting options provided above, if the issues are not resolved, please reach out to our support team for further guidance here: 1-800-624-9896.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Dear MarcusB,

Thank you very much for your review. We value your feedback and are always looking for ways to improve our products. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3511 laptop because it is not working only after 2 weeks after the purchase.
With a little more information from you, we would like to help you resolve any issues you may be facing.

Please take a moment to contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best Regards,
Katarina@Dell

Hello Valued Customer,

We appreciate you taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3511 computer because it was a little too difficult to set up and the Microsoft Office programs were not included with the purchase. We will share your comments about these issues with our quality team, so future improvements can be made.
For your future reference, below I have included a link to documentation for your product where manuals and troubleshooting articles can be found:

Documentation (Inspiron 15 3511): https://dell.to/3bkYtTT

I have also provided a link to Microsoft Support:

Microsoft Support: http://bit.ly/36ClDzK

If you have any specific questions or concerns regarding your Inspiron computer, please don’t hesitate to contact the Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Valued Customer,

We appreciate you taking the time to leave us your review. We apologize for the troubles you have encountered with setting up your email on your Dell Inspiron 3511 laptop.

I have provided a link below that should help with this issue:

How to Set Up Email on Your New Dell computer: https://dell.to/3sDYDdB

If you are still not able to set up the email on your new Inspiron, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Dear Valued Customer,

We want to thank you for taking the time to leave us your review and valued feedback. We apologize for the troubles you have come across with your Dell Inspiron 3511 computer because its battery is not good. If the performance of the battery is not as good as you would expect, we recommend changing the Power Plan:

1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.

You can read the full article here -  http://dell.to/2vfXWf4

If the battery on you new computer is not functioning at all, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896