Customer Ratings & Reviews
- Model:
- i3511-5174BLK-PUS
- SKU:
- 11934248
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came to see this laptop in person after purchasing it online. I was reading reviews all day and watching countless YouTube channels that reviewed this laptop, hoping that the negative ones weren’t true. Though upon seeing it, I noticed that it was overheating x10 more than the other “value” computers sitting next to it (even the cheaper ones). In addition, the hinge issue everyone’s been talking about seems likely because of how low-quality the computer’s material simply felt overall, including the hinges. The graphics on the display were great and vibrant, which was a plus, but the overheating ultimately made me not want it. It was overheating by just sitting open at Best Buy on their home page, so I can’t imagine how hot it would get once I started really using it. I ended up never picking it up and getting a refund.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KaML,
We appreciate you taking the time to leave us your review. We are sorry to hear that you were not impressed with Dell Inspiron 3511 computer because of the overheating issues and low build quality and that you decided to never pick it up but get a refund for it.
This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.
If you come across any questions or have concerns about Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Fast Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs really fast as opposed to some other laptops we have owned in the past. SSD is certainly the best route.
I would recommend this to a friendNice for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to shut down and Office isn’t as efficient as it is on Mac or Lenovo. Not bad for the price though.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Connected,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Happy kiddo!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its works perfectly....no issue at all . I have bought this for my daughter and she doing her school works and she enjoyed her new gadaget...
I would recommend this to a friendA good computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen is an advantage. Works great for college. Might be a little overkill for a social science degree, but satisfied with this device
I would recommend this to a friendLoce ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and best price, got it to learn Win 11 and is really fast. Solid construction and great screen. As an IT manager I recommend.
I would recommend this to a friendGOOD Solid Laptop.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT Laptop. Fast and solid this was a gift for my son. Uses it for school LONE STAR college and no problem. he loves it.
I would recommend this to a frienddo not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years old and I have replaced the battery once and now the top lid cracked and its just as much to fix as it was to buy it. DO NOT BUY
No, I would not recommend this to a frienddell laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the dell laptops i also like the touchscreen. i have to figure out windows 10 S. does not allow you to add other browsers at this time
I would recommend this to a friendGreat Laptop!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this format husband and he loves it! He wasn’t going to get the touchscreen but I told him he would love it, and he did!!
I would recommend this to a friendDont buy, issues with the design.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty hinge and dell knows but won't fix it. Just needed for college to write payed and do research, so it is fine for that. One week after the warranty expired the metal hinge that is screwed into plastic came apart now we can't open or close it without causing more damage. Shame on Dell!
No, I would not recommend this to a friendDell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always got HP laptops, but this time I wanted to try a new brand. This Dell laptop is great for the price and for what I need to do with it.
I would recommend this to a friendVery good computer with an SDMI slot, too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer really fits my needs. I mostly check email and occasional utilize it for word processing or spreadsheets. I like to store my pictures on it, too. That's why I love that it has an SDMI slot. This was a good deal and works for what I will use it for. Keep in mind, this is not set up to be a gaming computer, but the specs on it work perfect for what I need.
I would recommend this to a friendGreat Product, Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! Geek Squad did a fast and wonderful job getting it ready to use. It operates as designed with average battery life.
I would recommend this to a friendLove this laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am really enjoying my new laptop. The screen is so much bigger than my previous one. Also gives me a lot more help than my previous one.
I would recommend this to a friendGood laptop for student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Bought for my girlfriend's son as a college present. Easy to use. Very reliable. Also received antivirus protection too.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Price was great, everything I wanted recommended by my IT man. Worth every penny. Never owned a Dell before
I would recommend this to a friendNice display and performance. Am not a gamer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 stars if the battery was removable. Occasionally removal is necessary to reset.
I would recommend this to a friendDell is Great, MS not so much
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop, not the operating system. Microsoft released their secure version. That means you can only use programs MS wants you to use (read no competitors) or you "break" the secure function. It also means my older, paid for version of Office can't be used. So eventually I'll get tired of not having Word and break the Secure so I can upload software to make it useful without paying for 365 every year. What a rip-off.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is drain even in standby. The speed is good for the price.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron 3511 computer because its battery is not performing as you expected.
To help with battery life, I have provided the steps to change the power plan to help improve the performance of your battery. I have also provided the full article, which has more options if they are needed.
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
You can read the full article here - http://dell.to/2vfXWf4
If you still experience this issue after you have finished troubleshooting your system, please reach out to our support team here: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896