Customer Ratings & Reviews

Nice laptop and I recommend this item also I had a good treatment with Best Buy representatives

good Dell - Inspiron 3511 15.6" Touch Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive -

Great deal for a laptop of corei5. touch and function great.

The Best Buy part of the transaction was fine ... I looked up the computer, walked in, bought it. As for the computer itself .... If you love yourself, do NOT buy this machine. I had HP machines for years but would have trouble with motherboards dying on me for some reason. My work pal recommended a Dell (because I can't afford a Mac) so I tried it... I have had this machine for just over 6 weeks. Within the first two days, the touchpad stopped working. I'm nowhere near a tech guru, but I know how to look things up online, so I did so and it fixed. Within a week, it was dead again so I actually contacted Dell (I had had the machine NINE DAYS) and they remotely took over the machine and did some stuff and fixed it. When I asked what to do if it happens again, I was told "you just would need to reload the OS." Nice. That did fix it ... for about 10 days. To this point, as I write this, the touchpad has ceased to function 67 times. I have done every fix found online (yes, it has the drivers it needs, etc.) and it works for a while and then stops. I Try the same fix more than once and it only seems to work once. This morning it died again but I tried something new and fixed it ... this happens at least weekly and sometimes daily. For the last 10 days, the touch screen hasn't worked either. That doesn't bother me because I'm not really a touch screen guy, but it's a simple fact. Sorry for the rant but I like to be thorough. If this was some issue that happened once or twice I would be cool with it but, seriously, 67 times .. says so right on the computer....)

Sales associate was very helpful and knowledgeable. Product is decent.

It was a very good buy, prize wise and it was the lap top i wanted.

Great computer but the price was changed from one day to the next

Very happy with my purchase! Knowledgeable and courteous staff were very helpful in making my decision.

Great backup laptop for personal data and needs. Good value.

So far, it's been working smoothly and properly. Used for home management and works perfectly.

Great computer, same as our last just newer version, works great and faster loading then our old

Geek squad Raymond Iannarelli was very helpful familiarization me with my new computer.

I wanted it for my genealogy program and it is working good.

Love the computer. Satisfies my needs. The price is right.

I bought for my soon, who is in middle school. Is working pretty well for his school needs.

Bought for the wife. Once she’s learns the few new things different from here old laptop!

My son is so happy with his new Dell Computer. He was sceptical about changing from Apple to Dell.

Good quality at a great price. This laptop was a gift to my granddaughter. She loves it.

I'm satisfied it WAS A GOOD DEA Wish key board would light up.

I like it pretty well - so far. I am still learning.