Customer Ratings & Reviews
- Model:
- i5406-3661SLV-PUS
- SKU:
- 6468169
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Inspiron 5000 2-in-1 laptop's compact size, touch screen, and affordable price. Many reviewers mentioned that it is lightweight and easy to carry around. Others praised its long battery life and backlit keyboard. While some customers found it unsuitable for gaming, most were pleased with its overall performance and value for the price.
This summary was generated by AI based on customer reviews.
Poor online sales experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took weeks waiting to get product. Then recipient left the country. On return another one was sent but charger was missing. Unable to use.
No, I would not recommend this to a friendBrand new computer=Bad Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new computer and it come with a bad battery that has to be returned to Dell to replace!?!?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Chip,
Thank you for taking the time to leave us your valued feedback. We sincerely apologize for the problems you have had with the battery of your Inspiron 5406 2 in 1. I have provided the steps to check the health of your battery below, along with a link to the full article, which has more information if needed.
Method 1
Turn on the computer and tap F2 key at the Dell logo screen.
On the left pane, under General, select Battery Information.
Verify the battery health information as illustrated
How to Check the Battery Health Status: https://dell.to/3nEbRmb
If you still experience this issue after you have finished troubleshooting your system, please contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Stopped working at 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 weeks. Currently out to Geeks/Dell repair. Very disappointed.
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It talks on it own (Cotana), I returned it. Security box states “Everyone”, first two day I was the only administrator. Then somehow it was “Everyone”. Who is everyone?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We appreciate you taking the time to leave us your review. We are sorry to hear that you were not happy with your Inspiron 5406 2-in-1 computer because you encountered problems with its software, and that you have ultimately decided to return the system. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.
If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
To be returned product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not working and I need to return it Bestbuy also promised a free Microsoft license but did not fulfill its promise
No, I would not recommend this to a friendPower not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems with the laptop already. Power it’s not on
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Nancy,
We would like to thank you for your review. We apologize for the issues you have come across with your Inspiron 5406 2-in-1 laptop because it doesn’t power on.
I have provided a link to help resolve the booting issue. On that page, you can choose between, no power, no post, no boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue. We would also suggest making sure all your drivers and downloads are up to date on your PC. I have also given you a link below to the Drivers and Downloads page for your computer.
Resolve Boot Up Issues: https://dell.to/3sdfce6
Drivers and Downloads page: https://dell.to/3wtKcwe
After utilizing the troubleshooting options provided, if the problem is not resolved, please contact our support team here: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Didn’t work protect your shipments better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited forever for it and it was broken on arrival
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to leave us your feedback. We set a high standard for ourselves, and we’re so sorry to hear about the issues you experienced with your Dell 5406 2-in-1 computer because you received it broken. With a little more information from you, we would like to help you to resolve this issue as soon as possible.
Please use the information below to contact Dell at your earliest convenience so we can resolve this issue.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
- Pros mentioned:Compact, Touch screen
Great price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Not big and bulky. Like the fact it's touchscreen.
I would recommend this to a friend - Pros mentioned:Price, Speed
Recomended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a decent price. Quick, well built, and the touch screen is responsive.
I would recommend this to a friend - Pros mentioned:Touch screen
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer! Great size, touch screen, and a comfortable keyboard that lights up!
I would recommend this to a friend