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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 347 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are impressed with the Inspiron 5000 Series laptop's price, processor, storage, and performance. They appreciate the upgrade to Windows 10 and find the laptop suitable for gaming and schoolwork. Some customers have concerns about the keyboard sensitivity and occasional boot issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-347 of 347 reviews
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this computer as a gift for college and so far I absolutely LOVE IT! It's definitely worth the money, and if i did not receive it as a gift I would've certainly went out and purchased it for myself! I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its very powerfull but the desing its cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this product and disappointed me the design its very cheap but it works perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    strange things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is running normal, but it is so strange that there is no power light, no hard drive light on the keyboard . In this case you don't know whether the machine is on or off when the screen sleeps. and you don't know whether your software is running or not also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading RAM to 16GB my computer flies!!! No complaints here!

    I would recommend this to a friend
  • Cons mentioned:
    Boot issue

    Rated 1 out of 5 stars

    Battery is NOT good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning everything was peaches and cream. Then my laptop wasn't charging. It was plugged in but not charging. I bought another charger for almost $50 and it still wasn't charging. Now it looks like the battery is the problem. To replace the battery is about $100. And i spent about $500- $700 I cant remember. Its a shame. Dell can't even help. DO NOT waste your money on Dell. I am going back to HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refused to start after less than two weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Dell Inspiron less than two weeks when it wouldn't turn on. I took in to the Geek Squad. They also couldn't turn it on, and said it was the second one of this model they'd seen in a week with the same problem. I returned it for a full refund. While I had it, I enjoyed using it, although the internet on it seemed a bit slower than with my 2008 Dell, and it dropped the internet repeatedly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginners and for basic users. The mouse is hard to work with as it is one big pad and very sensitive (and the sensitivity cannot be changed). Processing speed is not that of i7 and the wireless card is not powerful at reception. You have to be in close proximity to the wireless unit for it to catch the signal. Overall just an okay laptop.

    No, I would not recommend this to a friend