Customer Ratings & Reviews
- Model:
- i7490-7842SLV-PUS
- SKU:
- 6434279
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Inspiron 7000 laptop for its fast performance, lightweight design, and reasonable price. Many users appreciate its long battery life and portability, making it a great choice for those who are always on the go. While some users have expressed concerns about the keyboard's backlighting, the overall positive feedback suggests that this laptop meets the needs of many users.
This summary was generated by AI based on customer reviews.
Small, fast, but lacking quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance overall is satisfactory, but just feels sort of cheaply made, the mic is not of great quality (cannot be fixed, is a hardware issue) but it gets the job done. If more options were available at the time of purchase I likely would not have bought this model and would have opted for something more sturdy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Ameba,
Thank you very much for your valued feedback. We are glad your Inspiron 7490 laptop is performing well for you but we are sorry to hear that you are not 100% satisfied with it because you feel like its quality is not great.
We will share your comment about this issue with our quality team so future improvements can be made.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in real estate and use it a lot, at my desk or while out competing documents with clients.
I would recommend this to a friendGood value on sale.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value on sale. Wifi chip came faulty seems to be a common issue with Open Box computers from Bestbuy.
I would recommend this to a friendDoes NOT have an ethernet port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is small if you're looking for something that is portable. It has plenty of processing power, but again, a small screen. Also, HUGE NEGATIVE - it has no ethernet port. This laptop was purchased for business use, and we can't connect this laptop to our corporate wifi. Had to pay another $149 for a docking station. Won't buy again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello VBoose,
Thank you for your feedback. We are sorry to hear that this Inspiron has not met all your expectations. We sincerely appreciate your feedback on the screen size and ethernet port. It and will be taken into consideration when designing future products. If you come across any further questions, issues or concerns, we invite you to review the product Support Page.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
First and last time purchasing a Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Dell product purchase. I returned the laptop due to it feeling cheap and flimsy. The track pad was uneven and overall it felt like it was made with the cheapest material possible. I exchanged it for my old faithful Lenovo.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Omwg,
Thanks for your review and we're sorry that your Dell laptop did not meet your build quality standards. We can assure you that our computers withstand quality testing that helps ensure its strength and build quality. We're sorry to see that you returned your computer but we hope you will consider Dell again in the future.
Best,
Bryan
1-800-624-9896
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I had a chrome book that I didn’t care for and this laptop was a great price and does everything I need.
I would recommend this to a friendDell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is OK but I pay 999.00 for two day later was to 699.00 You will credit to my acount
I would recommend this to a friendWorthwhile homework computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what we use this for, it is doing a good job. It's worth it for those that need something for word processing.
I would recommend this to a friendFast Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! Very fast speed of operation which is one of the primary reasons I bought it. It is user friendly.
I would recommend this to a friendDell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered several of these for our business. They are a great size, not too big and not too small.
I would recommend this to a friendlaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.somewhat of a lightweight but so far so good we'll see how it holds up with moderate usage
I would recommend this to a friendUser friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop. User friendly and compact. I definitely recommend.
I would recommend this to a friendRichard St Cyr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yes i like it, it is very light and easy to work with, I have had good luck with Dell in the past so why change
I would recommend this to a friendcomputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning the ins and outs of my new computer. So far it is easy to navigate.
I would recommend this to a friendGood purchade
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and easy to use. No issues at all. Happy with purchase.
I would recommend this to a friendDell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use. Nice and small and lightweight. Great for work, school. Love how the keyboard lights up
I would recommend this to a friendExactly what I wanted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc but laptop charger stopped working within a couple of months Other than that I love my new pc!
I would recommend this to a friendsilver writing on silver keys. impossible to read
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i sent it back because i cant read the hard-to-read letters on the silver keys. i realize i need black keys with white numerals and letters. that was a time consuming mistake. just getting best buy on the phone to arrange a refund and pickup took hours.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .joanne,
Thanks for your review and we're sorry to hear about the difficulty that you had seeing your keys with the backlit keyboard. There are steps to adjust or turn off the backlighting on your keyboard in case you experience issues with this in the future: https://dell.to/3bOZUV2.
We're sorry that you decided to return your computer but we hope that you'll consider Dell again in the future.
Best,
Bryan
1-800-624-9896
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Great computer! BB got me an earlier ship date for free but Fedex was delayed.
I would recommend this to a friendNice laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife. She needed a computer she could use for her home business. She loves it.
I would recommend this to a friend