Customer Ratings & Reviews
- Model:
- i7306-5934SLV-PUS
- SKU:
- 6432548
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Inspiron 7000 2-in-1 laptop's portability, touch screen, size, light weight, price, ease of use, and battery life. They appreciate its slim profile, perfect size, and the convenience of the touch screen. Many also find it easy to use and are impressed with its performance and battery life. However, some customers have experienced overheating issues.
This summary was generated by AI based on customer reviews.
Not recommend geek squad certified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop as an excellent certified open box item hoping to get a high quality (like new) item. From the description it should not have any physical flaws or scratches but it do have both. When I close the lid the laptop lid make a crazy sound and there is a large scratch on the lid too. Very disappointed at best buy open box service and not recommend that even when you pay extra for the laptop to be geek squad certified to make sure the laptop is checked already but apparently it was not. That is a very obvious issue that you can find with the first look. When this obvious issue is overlooked like this, you will know there should be other issues probably inside the laptop that was overlooked too or the laptop was not really "like new" at all.
No, I would not recommend this to a friendPC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frist one had to be returned. Second one worked fine
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review. We are sorry to hear you received a defective PC first. We are happy to hear you were able to get a replacement. We hope all is well with your new product.
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Ok but has Flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this laptop for 2 reasons. Number 1 the fan constantly came on I don't know why and it's loud too. Number 2 the trackpad is not built to well it's lose and fragile when pressing other than that it's an ok laptop nothing over the top.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Dell,
Thank you for your feedback and review. Your feedback is greatly appreciated. We apologize for the issues you have with fan noise and the trackpad. We really do appreciate your feedback and will use it to help improve our current and future products. Below are steps to run a pre-boot diagnostic test that can help.
1. Restart your Dell PC.
2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
5. If the test fails, ensure to write down the error code and validation code.
If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
A bad decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to return this laptop twice. First order laptop had a fan issue, this time is OS; I have to reset it every time for it to work decently. Extremely unpleased by this laptop. Was acquired like an open box in "excellent" conditions but it isn't.
No, I would not recommend this to a friendSystem issues after two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a good experience with this laptop & currently having service done through geek squad to it now after only having it about 15 days, which is a day after return date. Dell laptop stated to update...so did update & shutdown. Next morning when computer was turned on get a white screen with Bios auto-recovery and never would update, recover nor go away just struck on that screen so couldn't use the laptop so took it back to best buy for service after some chats & calls to best buy. Very disappointed after paying about $760 & can't ever use the laptop which was bought for son for school use & don't know what other issues it may have in the future.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Trina,
Thank you for sharing your review. We are sorry to hear that you've had some trouble updating your laptop. We really appreciate the feedback. We are glad to learn that you're being taken care of by the Geek Squad. If you come across any further questions, issues or concerns, feel free to contact Dell Support at 1-800-264-9896.
Best regards,
Wendy C.
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop I would only use it for work, after a week of buying it the audio did not work when connecting to a headset, so I had to return it. It was very unfortunate since I really like everything else from the laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mccrouse,
Thank you for your input and review. We apologize for the issues you have encountered with your audio input. We really do appreciate your feedback. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
NOT WORKING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to return, i would turn it on and it would turn off by it self, it would also auto dim the screen even if i had it off, but Besides that the laptop was very good and fast.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Paparron,
Thank you for taking the time to leave us your review. We apologize for the issues you have had with your Inspiron 7306 2 in 1. This is certainly not what we like to hear from our valued customers. We would recommend making sure all drivers and downloads are up to date on your system, especially the BIOS. I have provided a link to the Drivers and Downloads page for your PC below so you can check for and do any applicable updates.
Drivers and Downloads Page: https://dell.to/3oeorMA
After utilizing the troubleshooting option provided above, if the problem is not resolved, please contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Hard to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been extremely hard time trying to download things to it. I can go onto the search bar and finally Netflix for example it says install install doesn’t do anything anything
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .snuffy4,
Thanks for your review and we're sorry to hear about the trouble that you are having with your new computer so far. Perhaps the Product Support Page for your laptop will be able to help you: https://dell.to/3gKjkyj.
Best,
Bryan@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Avoid - webcam may not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience with it. The WebCam did not work right from the building - possibly some hardware issue. Not acceptable in this era of online meetings. Returned it right away.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Suvro,
Thank you for your input. We apologize for the issues you have come across when trying to use your webcam. We would love to help right away. To reinstall the webcam drivers, perform the following steps.
1. Close any applications that are using the webcam (this may include web pages). Save and close any applications that you are working on as the computer will need to restart.
2. Press and hold the Windows key, and then press the q key.
3. In the search box type device manager.
4. Select Device Manager (Control panel) in the list of results.
5. Touch or click the plus (+) sign to the left of Cameras or Imaging Devices.
- Note: When there is no listing for Cameras or Imaging Devices, ""Contact Technical Support.""
6. Touch and hold or right-click Integrated Webcam or USB camera.
7. Touch or click Uninstall.
8. Confirm the uninstall process by clicking OK.
9. Once uninstalled, restart the computer.
- Note: Windows 10 will automatically detect and install the Webcam drivers.
10. When the Webcam does still does not function, the webcam software should also be uninstalled and reinstalled after the drivers are installed. Contact the Webcam software provider for assistance.
If you still come across issues with your webcam, this link can be used for further solutions and details: http://dell.to/3m00ioA.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Screen will crack, watch out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen cracked after 1.5 years. Internally from no fall or anything, just cracked. $556 to repair from geek squad. Liked the computer but now need a new one. Pay attention if reviews say the screen cracks, obviously poorly made. And if new screen cracks only a 30 day warranty. In the shop they said $150-200 to fix, but after spending $85 to ship it off repair is not reasonable.
No, I would not recommend this to a friendSecurity issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for work. On the second day using it there was a security issue and I had to return it and I paid extra for a new laptop. I definitely got what I paid for.
No, I would not recommend this to a friendDELL- Inspiron 7000
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never again will I purchase any electronics from Best Buys. This will be the second time that I have to return my DELL for service. The 1st issue is/was for the battery over heating. I was told to buy a computer fan to "cool" off the battery while in use. I now have to have my computer serviced due to a repair defect, due to the computer/ battery causing a shortage in my computer because of the over heating. And remind you I purchased this computer Feb 20, 2021 and it's April 2021..
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Chevonne,
Thank you for your feedback and review. We apologize for the overheating issue you came across with your laptop. Below are steps that can help with overheating in the future.
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
This article contains further details that can help with your overheating: http://dell.to/2uJ8AdG.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Best buy sells crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crappiest device ever. Would not recommend to anyone. Not even buying for best buy. I can no even download my tax file. I asked your expert. He lied. Then opened a credit card. The rewards are not showing up. If I wanted crap to buy I would have gone to Staple's. I am going to pay off this and never ever never buy from you store again. I reviewed this with Dell they don't give a crap either. So you lost all my business. And I am going to make sure I tell everyone.
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately for me, this laptop was a dud. The first one gave me black screen blinking issues right off the bat, along with text distortion. Returned it, hoping the second one would work, but no. Same problem. Downloaded updates, restarted, tried it in safe mode, and nothing. Called Geek Squad and was advised to return it as it was a hardware issue. It would have been a nice laptop had it worked. I'm guessing Dell quality control has gone downhill drastically.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AndrMD430,
Thank you for your review and input. We apologize for the issues you have come across when trying to turn on your laptop. We're glad to learn that you were taken care of by the Geek Squad. If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-264-9896
Dell Inspiron 13.3"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today, Just I retuned after 11 days used due to Automated Bios Startup error. I am lucky because it's happen 3 days before to expire my return time for money refund. Also, this laptop was replaced for my 1st purchased due to laptop screen was frozen, fingerprint scanner and mouse pad did not work in the 1st day. This computer I bought for my high school junior kids, she loved this size of laptop but the laptop performance quality is not work for me.
No, I would not recommend this to a friend- Cons mentioned:Overheating
Bad bad laptp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep freezing...returned it. I bought brand new and not able to use ot after 9 days.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mason,
Thank you for your review. We are sorry to hear you experienced difficulties with your Inspiron and apologize for the inconvenience. We really do appreciate your feedback. If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Not what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item we received did not match the description. Return policy is awful, it’s a shame. Bought for my high school son for Christmas. He was using it for a while stating it did not perform as well as he expected. Finally took a closer look the other day only to discover it was not what I thought I had ordered and now it can not be returned.
No, I would not recommend this to a friendBuyer's Remorse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is pretty terrible so far. The battery life is about 2 hours when I read reviews saying 8. The touchpad gets stuck about every 5 minutes. There were already Windows updates within 2 uses and the screen got stuck updating for over 2 hours. I forced a reboot. Not impressed and will likely return it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Marie,
Thanks for your review and we're sorry to hear about your computer's performance so far. We'd recommend the following tips to help extend your computer's battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
If you need to re-calibrate your touchpad you can follow these steps: Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
If you need to check for any additional updates for your computer you can run the SupportAssist App on your computer.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Overheating
No Star
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend; froze and crashed on the same day purchased...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Brain,
Thank you for you review. We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design but battery backup is not good as i expected
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Mikebhoot,
Thanks for your review and we're sorry to hear that your computer's battery is not lasting as long as you hoped it would. We'd recommend the following tips to help your computer's battery last longer:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896