Customer Ratings & Reviews
- Model:
- i7306-5934SLV-PUS
- SKU:
- 6432548
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Inspiron 7000 2-in-1 laptop's portability, touch screen, size, light weight, price, ease of use, and battery life. They appreciate its slim profile, perfect size, and the convenience of the touch screen. Many also find it easy to use and are impressed with its performance and battery life. However, some customers have experienced overheating issues.
This summary was generated by AI based on customer reviews.
Not good only problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has had the same issue since purchase and dell has come to my house and fixed it once the thing will not charge while charged the laptop worked great it was fast no complaints but then it will randomly not charge its not covered under warranty anymore but in the time i have had it i have turned it on at most 50 times so overall i do not reccomend waste of money
No, I would not recommend this to a friend- Pros mentioned:Size
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer--it's small and gets the job done. Beautiful screen and features. Easy to use.
I would recommend this to a friend Dell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard keys are to light to see ! I’m a great typist so I know what keys are what, however others using pc have to look closely! Big issue for some
I would recommend this to a friendBAD QUALITY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unreliable - manufacturer was not able to fix it by warranty LCD display is poor compared to any OLED
No, I would not recommend this to a friendSo Dissapointed, the screen is falling apart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the worst laptop I have ever bought. Never buy cheap. The screen is falling apart, basically opening up on the bottom left corner every time I flip it open. The battery life is garbage, I am so disappointed. I should have just splurged on the Apple Mac .
No, I would not recommend this to a friendDon’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a student I really enjoyed the size and 2 in1 feature. I bought this laptop a little over a year ago and in that time came many many problems and headaches. I’m usually not one to leave negative reviews but I was in the middle of a 4 part project and the laptop randomly shut off. Considering it had done that before I tried to just turn it back on; it stayed on for a solid minute and then went right back off. It wouldn’t even stay on long enough for the support assist to correctly diagnose what was wrong this time. It’s very frustrating considering dell is a good brand but personally if you are gonna need something reliable I don’t think this is the one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Brianna,
Thanks for your review. We are sorry to hear you were experiencing difficulties with your Inspiron. It is understandable how frustrating that can be. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-264-9896
Someone in Hiram
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop I bought it to use in college for basic tasks
I would recommend this to a friendPoor build quality, awful support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased October 2020, hinge has started to fail and part came off that supports the hinge. Contacted Dell who continually suggested that this was “damage” rather than a failure of hardware. There have been no drops or user damage caused and case has no scratches that would suggest otherwise. Dell refused to fix under warranty and directed me to a paid service that requires shipping the laptop to a 3rd party repairs company. Like everyone else right now we can’t function without a computer. Very poor product support, quality and customer service from Dell and failure in such a short time means I couldn’t possibly recommend this product or, given the poor support from Dell , anything else in this product range. I will attempt return to Best Buy and see if they can provide any assistance. I am responsible for millions of dollars of PC purchases every year for my company, we buy Lenovo. Should have gone with them, and based on quality I would recommend them as an alternative.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dfreviews,
We're sorry to hear about the issues that you're having with your computer's hinge. We can assure you that our computers endure vigorous testing before they are released to the market including opening and closing lids thousands of times. We are sorry that your hinge is not working properly and we appreciate you bringing this to our attention to that future improvements can be made.
Best,
Bryan
1-800-624-9896
Angry over it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for 8 months and it goes into my computer bag or on my desk but already the camera is so foggy people on zoom can barely see me and the screen chipped by it as well.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Patty,
Thank you for your review. We apologize for the issues you have come across with your laptop. We really do appreciate your feedback and will use it to help improve our current and future products. We understand and acknowledge how important video-conferencing can be in our current time. Let's see if we can help you fix it.
We suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. They will not only perform diagnostics to determine what may be causing errors, but also download and install the latest firmware to ensure you have the best experience.
If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Don’t buy open box nor express shipping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy open box anything, there’s no way best buy employees/ geek squad are checking these returned computers. Nor should you pay for fast delivery/shipping. Laptop arrived 4 days late for express shipping, and it was still logged in to the original owner not letting us use it at all. Also every time we reset the laptop it’s telling us the charging cable is incompatible.
No, I would not recommend this to a friendTerrible battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At at the end of 1 year the battery started to lose charge quickly. After 2 years it was pretty much dead and would not hold a charge more than 1 hour. Finding the correct battery from Dell was a terrible experience, check out their customer reviews and you will find it is a common problem.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mike,
Thank you for your review. We are sorry to hear you were experiencing difficulties replacing the battery on your device. Keep in mind that lithium-ion based batteries will naturally degrade overtime and result in degraded performance. Below are some tips to make the most out of your battery.
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
We hope this helps!
Best Regards,
Anthony P.
Unable to upgrade laptop without paying additional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly decent laptop for use but couldn't get two screws off the bottom of the laptop. I wanted to upgrade the RAM. I called Dell support and they stated its not under warranty. Dont buy this laptop if you plan on upgrading it or getting the bottom off.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello poktaun,
We are sorry to hear you are experiencing difficulties upgrading your new Inspiron. We suggest visiting the support page for your product for a number of resources that may assist you.
Best Regards,
Anthony P.
1-800-624-9896