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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 690 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 7000's ease of use, light weight, touchscreen functionality, and size. Many appreciate its performance and consider it a good value for the price, noting the sleek design. However, some customers reported issues with heat generation, battery life, and fan noise, while others wished for more USB ports and expressed concerns about hinge durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 690 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Connection from screen to right side hinge broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own Dell lap tops for years and have always been satisfied by their quality and performance but their new products seam to have changed in quality and fit and finish. The plastic trim piece at bottom of screen to righthand side of the hinge connection broke after owning it for only 33 days. I sent it back to Dell for repair and they said the screen is not covered under the warranty. They would repair it for a price. they wanted me to give my credit card info over the phone to some Indian guy instead of entering it into a Dell encrypted web site. I declined. Instead purchased a Lenovo Yoga C7040 with a 15 1/2" screen and a one year warranty from Best Buy covering any accidental damage from spilling water or dropping it for the same price as the Dell Inspiron 7000 2 in 1. The Lenovo sits flat on my desk and doesn't rock like the Dell keyboard base does. The Dell base appears to be warped. The Lenovo is a superior product hands down, and has a one year manufactures warranty including the screen. Don't buy the Dell Inspiron 13.3 70002 in 1. it's junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Happy with my new Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. It’s fast, it’s lightweight & I’m glad I went with Dell. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase i needed a laptop for work and school it has no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AP62

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rapid, easy to work with it…!!!I’m happy and I recommended to my friends…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuff was helping a lot, good product for me, will recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Issues with slow speed internet,

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this computer. It has a huge problem with the wireless card. Don't believe me. copy and paste this link https://www.dell.com/community/Inspiron/really-slow-wireless/td-p/6053958 The research you will find hundreds of people having issues with their NEW Laptop. DELL Support:? Good luck. I spent days, hours trying to figure out why a MODERN computer cannot provide fast internet. I just gave 2 stars because the display is really good. I bought this laptop because I was looking for portability. But I just donated it. I do not recommend DELL.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Okymix,

      We're sorry to hear about the wireless connectivity issues that you had with your computer. It's possible that you just needed to download the latest wireless driver for your computer. It's unfortunate that you decided to donate your computer and not continue to try to troubleshoot it but we hope that you will consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop and a Tablet!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the touchscreen and the tablet side! Could not ask for more to be honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on open box. Performance is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, lightweight, Iwould have liked black keyboard as the silver is reflective of light and hard to see - no numeric pad, but seems to do the job.. I ordered this from my car as an emergency replacement so I did not have much choice on laptop

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Was good until it wasn't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and in less than a week I had problems with it shutting off due to overheating. I noticed it happened when I needed to record and lightly edit a 6-minute video. I was open-box certified. I'm guessing the overheating was due to a hardware problem, at least that what I was told by a technician. I actually really loved it until I encountered this issue. Now, I've read more reviews on the new version with the i7 processor and it seems that overheating a common occurrence with these computers. That sucks. Wish it wasn't. I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    It was great at first, but now camera doesn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very light weight. It has a built in webcam. The webcam is an app. About 3 1/2 months after my purchase the camera started malfunctioning. The picture was dark and blurry.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mechelle,

      We're sorry to hear about the picture quality on your camera. We'd recommend checking to make sure that all of the software and drivers on your computer are up to date: https://dell.to/2PPb4BI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop!! Fast, very responsive easy to use touch screen, tablet mode is a great option too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really great. I have had no problems with it. This laptop is really amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my granddaughter is delighted with the speed she now is able to complete her online schoolwork with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a nice laptop, light weight, good quality and shape. I'm very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and perfect size! Thank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for I need it which is to trade in the stock market, it serves me good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop - does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop to carry around - has all the speed and features that I needed. Would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for student use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson to use for online schooling. It is doing whatbhe needs and he really likes it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent product for use. It might be heat sometime but it work great over all

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent computer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is great to use as a laptop and tablet. I love the touch screen!

    I would recommend this to a friend