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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 690 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 7000's ease of use, light weight, touchscreen functionality, and size. Many appreciate its performance and consider it a good value for the price, noting the sleek design. However, some customers reported issues with heat generation, battery life, and fan noise, while others wished for more USB ports and expressed concerns about hinge durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 690 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been fabulous for virtual education. Best feature is the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I supply my sales team with these. Work great and not afraid to replace at this price point.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    good price but not good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets very hot very often and it doesn't recognize the ear pods when I plug them in. I have it less than a year and I started to see these problems after just a few months.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      karipame,

      Thanks for your review and we're sorry to hear about the overheating that you're experiencing on your new laptop. Here are some tips to help your computer operate at a cooler temperature:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and affordable price. Excellent options with high quality for the best price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron 13.3" Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good laptop. Sometimes glitches a little with the volume but very rare. My camera also happened to like shift so my video camera is super blurry almost black. That is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A solid laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid touchscreen laptop that worked well for the workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high performance. My wife loves it very much. It can be a computer or a pad.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all the features I need. Tends to run a bit hot but besides that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son needed for online school. Great quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! Easy to use and flexible , perfect choice for students, lite to carry out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing for a college student would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lighted keyboard and the camera quality is pretty good. Using my fingerprint to start it up doesn’t seem to work for me but logging in is easy even without it. It is lightweight and the screen quality is very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don't use the touchscreen function much but I am happy with this slick little computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and good laptop but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and good laptop but while working for 30 mins the laptop gets heated. not sure is this the case only with this or every one is facing the problem. Hi Best buy team and Dell support is there any way to fix this problem

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Redd,

      Thanks for your review. We're so happy to hear that your computer is working well for you. If you'd like to see if your laptop can operate at a cooler temperature we'd recommend the following tips:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      We hope that some of these suggestions help your computer operate at a more comfortable temperature.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Little 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this to run a longarm quilter with digital software. I would miss a seperate numeric keypad if I was using it as a work laptop. I also have it stripped of all extrabeous software except the digital longarm software, Google Chrome, and system software, so it runs clean. Its ideal for my intended use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great overall sleek laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great laptop with the Dell Standard...very fast processor. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. This is the only laptop that we use at our office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she just loves it! Works great, and good for the price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 1 out of 5 stars

    System keeps shutting down by itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it several days ago. This laptop keeps shutting down spontaneously. Fan noise is big. I searched online about the shutting down issue. It seems like it's a common issue for dell laptops not just this series. Suggest not to buy it!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      JimSantaClara,

      Thanks for your review. We're sorry that your computer is not performing the way you hoped it would. We'd recommend looking into the Windows 10 Update Settings to see if you can make adjustments to when your computer restarts after an update is installed: https://bit.ly/2AyVSTw.

      If you'd like to lessen the fan noise on your computer we'd recommend checking for a BIOS update:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good laptop, easy to use, portable, good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, easy to use, portable, good! Good laptop, easy to use, portable, good!

    I would recommend this to a friend