Customer Ratings & Reviews
- Model:
- I7391-5537SLV-PUS
- SKU:
- 6373036
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Inspiron 7000's ease of use, light weight, touchscreen functionality, and size. Many appreciate its performance and consider it a good value for the price, noting the sleek design. However, some customers reported issues with heat generation, battery life, and fan noise, while others wished for more USB ports and expressed concerns about hinge durability.
This summary was generated by AI based on customer reviews.
Concerned customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a computer during a promotion picked it up on Wednesday took it to my daughter on Thursday she reported it get hot as soon as she turn it on , brought it back only to learn the cooling system is not working. The sale is over when I ask to speak to the manager or supervisor. The gentleman that came was so unprofessional, he disrespectful spoke to the associate team then turned to me and said" Nest buy is does not a big mark up on computer if it is accessories I will listen to see what I can do best buy will not lose money to please you so you buy it at the price or find another computer that fits your budget ". I am not disappointed because I did not get it at price when it was on sale, I felt he did listen he was disrespectful to his peers and customer and should not be in any leadership role. You lead by example he had a teachable moment to show his team how to have lead and mediate a concern. The score of two is for the associate that helped us the first time and when he saw us again he was so sorry though it was not his fault.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Christy,
Thanks for your review and we're sorry to hear about the treatment that you received in your local Best Buy store. We'd recommend checking to make sure that all of the drivers and software on your daughter's computer are up to date: https://dell.to/2PPb4BI.
Best,
Bryan
1-800-624-9896
seems like a solid machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing special...I bought MS 365 as well.....and returned it because it has a yearly subscription cost of $70
I would recommend this to a friendA good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic good computer with nothing special about it- I thought the price was a bit high for the product
I would recommend this to a friendLight, attractive, good for almost everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a higher end (but not the highest) computer that is good for just about everything except high intensity graphics gaming. Worked flawlessly out of the box. Responsive, lots of storage for anything I would ever need to store.,
I would recommend this to a friendNice!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter for college and she loves it!
I would recommend this to a friendWe are happy with it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great economic computer. Had an issue with the camera, Dell quickly sent someone out to replace the screen/camera (all in one). No problems since.
I would recommend this to a frienddaughter enjoys her new laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter really likes this laptop...she finds it easy to use and really enjoys the touch screen!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for what I use it for. The fingerprint unlock doesn’t always work for me but otherwise good.
I would recommend this to a friendAwesome Laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying this laptop. It has a wonderful system and has been effective for my needs.
I would recommend this to a friendNice build quality but CANNOT be upgraded
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice build quality and has some great features such as a thunderbolt port. Came in handy for charging when I forgot my charger one day. Fingerprint reader in the on/off button provides good security. Really disappointed with the RAM and upgradeability in general. Came with 8GB and I had planned on upgrading in the near future but am unable since the RAM is soldered in. As is the SSD. No upgrades are possible. My bad since that is disclosed in the reviews but not the product description. 8GB is not enough if you use a resource hog like WebEx along with a couple of add’l apps. This thing crashes on a regular basis. I am giving this away and buying. Frankly, the max RAM of 16GB does not future proof this device. If you are willing to ante up and pay for the fully loaded laptop, you will be happy for a couple of years. If you cheap out and think you can save a few bucks by upgrading yourself, you will be very disappointed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .OzzyInCT,
Thanks for your review and we're sorry that your computer is not meeting all of your needs. If you have any technical questions you can check our Product Support Page here: https://dell.to/2Qk5Uh7.
Best,
Bryan
1-800-624-9896
so far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only had a few days but so far so good. A little smaller than I'd like but the 14" wasn't available
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop that has met all my expectations and more. I'm still learning the ins and outs of the laptop. I love the tablet mode and the swivel motion of this device. I really like it a lot. L
I would recommend this to a friendKeys too small for my hand. Fast and exceptionally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is great, however my hands are too big for keyboard.
I would recommend this to a friend- Cons mentioned:Heat
DELL has failed to perform!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Laptop 45 days and the camera failed, and the Laptop got so hot my wife could not hold it. We went through 'troubleshooting' for 3 hours, for DELL to say, yeah it's not working. We shipped it to them and they have had the Laptop longer then we had it! NOT HAPPY!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .DELL2in1,
We're sorry to hear about the issues that you've had with your computer so far. In the future we'd recommend the following tips to help your computer perform at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
Fast and compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wicked fast computer, battery lasts a long time and it does everything I need it to for school
I would recommend this to a friendNice and light compared to old Dell notebook we ha
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that the tablet mode seems to reset when the equipment is on for a period of time.
I would recommend this to a friend- Cons mentioned:Heat
Fast working laptop but overheats way too much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great laptop at first look, but when I began using it, it was overheating way too much. I could feel the heat through the keyboard buttons and on my legs when I’m relaxing and using it. Tried all setting changes in and throughout the whole system and nothing helped
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Kofslaw,
Thanks for your review. We're sorry that your computer is overheating. Here are some suggestions to keep your computer operating at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
Small. light, fast.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I am very happy. I would recommend it to my friends. I could only wish for 2 things at present that the keyboard when typing could be more visible and better finger scanner system for unlocking PC.
I would recommend this to a friendSleek and high performance!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this 2-in-1! Its super light and sleek but it has enough power to get the job done. I'm using this as a daily work machine and I haven't had any trouble with it. Its also super light and portable. I love it!
I would recommend this to a friendGood Laptop for students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very versatile and is helping my sister with all her school needs at the moment
I would recommend this to a friend