Customer Ratings & Reviews
- Model:
- i7405-A388TUP-PUS
- SKU:
- 6409061
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Inspiron 7000 2-in-1 laptop's touch screen, speed, weight, price, battery life, and color. They appreciate the convenience of the touch screen, the fast performance, the lightweight design, the affordable price, the long battery life, and the stylish color options. However, some customers have concerns about the laptop's heating issues, limited storage, non-functional fingerprint scanner out of the box, the lack of an Ethernet port, and the limited memory.
This summary was generated by AI based on customer reviews.
Overly responsive to touch. Pretty though.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overly responsive, and not so easy to understand Or find help. I liked our old HP much better just plugged it in and add apps.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi,
We appreciate your review. I am sorry to hear that your touchscreen is too sensitive. I can understand how frustrating this can be. Below are the steps required to calibrate your Touchscreen:
1. Restart the Computer and the Monitor
2. Go to Control Panel and select Tablet PC Settings.
3. Under Display tab, select Calibrate.
4. Choose Pen or Touch input.
5. Perform the point calibration that appears on the screen to correct the linearity problems.
6. Save the calibrated data.
You can read the full article here - http://dell.to/2uLztub.
If you need further assistance to troubleshoot this concern, please feel free to contact Dell Support directly.
http://dell.to/2sH7Qlm
Best,
Meridith 1-800-624-9896
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs slow. 18 months since I bought it and it is not starting now.
No, I would not recommend this to a friendAnything but a Dell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Dell laptop because it looked good and the price was right. The laptop lasted most of 2 hours before overheating and shutting down. Laptop would not turn on. Took it back to BestBuy and of course they had no more available. The only comparable replacement (for $74 more) was a Lenovo. Dell looked better but at least the Lenovo boots up.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review. We're sorry about the trouble you have encountered with your overheating laptop abruptly shutting down and no longer turning on. We understand how frustrating that can be and would love to help right away. We have provided steps below that can assist with your startup issues if needed in the future.
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby. We invite you to review the product Support Page if any other concerns arise.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Horrible computer - Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has not worked well at all. It will not do updates without “hanging up”, and it sometimes will not turn on. I’ve had several issues with it. I took it to Geek squad and it still is not working correctly. I’ve only had it for a little over a month. I’m taking it back and hoping Best Buy will refund my money, so I can get another computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dell,
We're sorry to hear about the issues that you've had with your laptop so far. We hope that your computer will operate the way you intended it to after taking a look at our Product Support Page: https://dell.to/3eSloSb.
Best,
Bryan
1-800-624-9896
Not for offline use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a new OS if you want to use this laptop offline! It requires an internet connection to use at all. They also want your fingerprint to log on. There are wifi connection issues with it as well. Lots of built in pop up ads for software as well.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello User400,
Thank you for sharing your experience. We are sorry to hear that the network performance of your system is not quite meeting expectations. We recommend you run the suite of tools found within the SupportAssist application regularly to ensure you have the latest experiences to date. SupportAssist will not only optimize your network connectivity but also update your firmware and drivers, delete junk files, and run diagnostics. If the issue persists, you are more than welcome to contact Dell support for further assistance.
You can read the full article here - https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Camera doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera doesn’t work. We have tried everything but it just doesn’t work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Fifiebaby,
We are sorry to hear that you are experiencing difficulties with your device. We recommend you run the SupportAssist application that came pre-installed with your system. They will not only ensure you have the latest (and most stable) software and firmware to date but also diagnose your system for any errors that may be causing the issues. If the issues persist, you are more than welcome to contact Dell Support for further assistance.
Best Regards,
Anthony P.
Highly Recommend Against Buying This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely three months of owning this and it already crashed, and while I was in the middle of a paper. Constantly glitches and will randomly freeze. Also, the keyboard will be on but the actual computer screen doesn’t do anything. Should have just gotten another Mac. Highly advise against buying this.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Danni,
We are sorry to hear that your Inspiron is behaving rather abnormally. To resolve most common issues, we recommend running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. They will not only ensure you have the latest firmware to date to provide the most stable experience but also diagnose your system for errors.
If the issues persist, you are more than welcome to contact Dell Support for further assistance.
Best Regards,
Anthony P.
1-800-624-9896
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt cheap. Couldnt get things set uo easy. Returned an hour later for a lenovo.
No, I would not recommend this to a friendJlb8316
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were not helpul in explaining things and transferring files
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jlb1,
Thank you for your feedback. We're sorry for any trouble you have come across when trying to transfer your data between PCs. There are a couple programs or services you can use to make the process go smoothly. Below are more details and links to each service.
Dell Migrate is a service that can be used to help with file transfer: http://dell.to/3taSncZ.
OneDrive can be used to help easily transfer your files between your old PC and new PC with this link: http://bit.ly/3aqoqwH.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
i am looking for Dell Intel processor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My most of the units out of stock, due to urgency I have to take inspiration
I would recommend this to a friendBrand response from YourDellTeam
Posted .Gopal,
Thanks for your review. We hope that you're satisfied with your new computer. If you have any questions you can check our Product Support Page here: https://dell.to/3eSloSb.
Best,
Bryan
1-800-624-9896
Poor battery span
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s no longer holding charge less than one year old
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and review. We are sorry you're having issues with your battery no longer holding charge. Below are steps that can assist with maximizing and troubleshooting any possible issues with your battery.
1. Press the Windows key + R on the keyboard.
2. In the Run dialog box, type Control and press the Enter key on the keyboard.
3. On the top-right corner, in the Search box of Control Panel, type Troubleshooter and then click Troubleshooting.
4. Under System and Security item, click Power.
This link can be used to help with power: http://dell.to/34UUp6t. If you still have issues with your battery, please use the information below to contact Dell Support at your earliest convenience.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Very Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because my wrists lay on the desk top, the cursor was constantly moving around and data was being deleted. Unfortunately, I waited too long to return, as I was trying to get use to what I would call a flimsy keyboard. Would not recommend this unit.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Flimsy,
We are sorry to hear you are experiencing difficulties navigating your Inspiron and apologize for the inconvenience. You can adjust palm rejection sensitivity to better suit your needs within Touchpad settings in Windows settings. We hope this helps.
Best Regards,
Anthony P.
1-800-624-9896
Unable to use it. Will not turn on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it about ten times. I have charged the battery once with no problem. The second time I charged the battery I have been unable to turn it on.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Horsenaround,
We're sorry to hear about the issues that you're having with your new computer. Hopefully these steps will help resolve this issue in the future once you are able to start your computer again:
1. Browse to the Dell Drivers & downloads page: https://www.dell.com/support/home
2. Enter your system Service Tag, Serial Number, Model or keyword
3. Select the Operating System
4. Under Category, select BIOS
5. Locate the latest System BIOS(Version 1.3.1 or newer)
6. Click Download and save the file to your computer
7. Open File Explorer and browse to the location where the downloaded file is saved
8. Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process
9. Your system will restart during the update.
You can read the full article here: https://dell.to/3hXxImC.
Best,
Bryan
1-800-624-9896
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it at first but within a couple of weeks the screen turned orange. I called to schedule an appointment with the Geek Squad but was on hold over 30 minutes and had to hang up.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dellcomputer,
Thanks for your review and we're sorry to hear about the experience that you had with your monitor. Please reach out to Dell's Technical Support Team for additional assistance when you have a chance: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Webcam stopped working after 2nd day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the computer on Saturday. The webcam is broke already. I have a Samsung laptop that is 30 years old with a working webcam.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Nikki,
We're sorry to hear about your computer's webcam. Here is Best Buy's return and exchange policy if you'd like to exchange your computer for one with a working webcam: http://bit.ly/2uWIbqf. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/3eSloSb.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Battery life, Touch screen
amazing laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this laptop as a birthday present and am thoroughly pleased with it. the Ryzen five can handle any standard work load I throw at it with ease, and easily plays light pc games like league of legends. the ram and storage are lighting fast. the touch screen and touch pad are accurate and responsive with no dead spots. the screen looks excellent and the speakers sound clear and crisp, perfect for binging some Netflix. the screen gets plenty bright for any indoor environment, but it may be a bit dim for someone who plans to use this laptop outside a lot. the batter life on better performance can easily get you through a standard work day under a normal load. however if you are running any heavy programs that take a lot of power you will want to stay close to a power outlet. the key board has excellent travel and the key have a satisficing click to them. when attaching my headphones to this laptop via Bluetooth the pairing was quick and I didn't see any noticeable latency. the hinge is sturdy and even props up the key board at a slight angle making typing even more comfortable. overall after setup the laptop was excellent. if you buy this laptop a few tips- 1. with the pre installed MacAfee security software the windows updates in set up take for ever so be prepared to wait a while. 2. plugin in you laptop really speeds up the time it takes to update and set up. 3. don't be worried by how long the setup takes, it is no indication of how your laptop will preform. 4. the pre installed max-pro audio dose this weird thing where when the base kicks in a sound it goes quite and i would recommend turning it off. all in all this is an amazing laptop and I one hundred percent recommend it.
I would recommend this to a friend Purchase review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Billing twice for the same software and refusing to reimburse is not good policy. Ultimately having to dispute the charge.
No, I would not recommend this to a friendBad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is already showing critical error signs for the fan. I should have went to fry's or somewhere else!!!!!!!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi,
Thank you for your feedback and review. We apologize for the issues you have with fan noise. Below are steps to run a pre-boot diagnostic test that can help.
1. Restart your Dell PC.
2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
5. If the test fails, ensure to write down the error code and validation code.
If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV.
Best regards,
Wendy C.
Dell Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked up this item it was damaged. I bought it open box - excellent and it was flawed I was forced to return it.
No, I would not recommend this to a friendTerrible laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop always ran hot and froze up all the time. Fans were loud and always on as well. Ended up returning it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello John,
Thank you for your review. We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. We really do appreciate your feedback. If needed in the future to resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
Here is the link to the full article to assist with performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
If you have any questions or concerns, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.