Customer Ratings & Reviews
- Model:
- i7506-5791SLV-PUS
- SKU:
- 6432553
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Inspiron 7000 as a user-friendly laptop with a responsive touch screen and an illuminated keyboard. Many customers appreciate its lightweight design and find that it offers great value for the price. The laptop's performance and battery life also receive positive feedback, with users praising its speed and long battery life. However, a few customers have expressed concerns about the warranty.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after 6 weeks, because it went silent and wouldn't power up. Though after Christmas return date, I was able to return it, and replace it with another style Laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello happydaughter,
Thank you for your review. We are sorry to hear you experienced issues with this product and resulted in returning it. We hope the replacement works as expected.
For additional support, please contact Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it three times in a month and it would not turn on so I had to return it. I don’t know what was wrong with this product I did however buy it as a open box and I was really sad about it had it less than a month and it didn’t turn on one other time and I was able to get it work with the charge but this last week it just wouldn’t turn on even with the charger. This product has been discontinued I believe.
No, I would not recommend this to a friendHorrible backlit keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlit keyboard is beyond horrible.. you have to prop it up to certain angles just to see the letters. Very disappointing!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .AmyM,
Thanks for your review and we're sorry that your backlit keyboard is not working as well as you'd like it to. We'd recommend this article that shares steps to adjust or turn off the backlighting: https://dell.to/2RHKgTj.
Best,
Bryan
1-800-624-9896
DISAPPOINTED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If my life depended on this, my world would end. The computer died as of day 27. It had issues on-and-off leading up to its death. I didn't know it wasn't 30 return so I called Dell who said it will take 20-30 days for them to replace it or 4 days for someone to come to my house to fix it. I'm a mess re this entire episode! But I will just wait patiently because I don't want to lose the money. Lesson: check the exact return date when making a purchase rather than assume it is the regular/typical 30 days.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .OKBen,
Thanks for your review and we're sorry to hear about your computer's performance. We hope that when a technician does come to look at your computer that they are able to resolve your issue or that you are able to have it repaired to your satisfaction.
Best,
Bryan
1-800-624-9896
Last 1yr 8 mos
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 yr 8 mos and 1 day and its DEAD! I didn't want to believe all the other reviews, but We rarely used it and treated the computer like a baby. Our laptop is in pristine condition and have been abused $1K down the drain. It wasn't bad while it worked. Although customer service bragged about the track pad and it wasn't all that great. Not nearly as precise as a Latitude. So upset with Dell
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Coop,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are experiencing issues with your Dell Inspiron 7506 2-in-1 computer because it is not working. With a little bit more information from you, we would like to help you as soon as possible.
Please contact the Dell Support Team at your earliest convenience at the information provided below. We hope that the next representative you speak with can help you to resolve this issue to your satisfaction.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Poor Geek Squad service ---
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review -- each time I take it in for Geek Squad to change over from my old laptop, they have another excuse why it will take so long to do it --- 2 nights ago they advised another 5-7 days to do it --- at Christmas season, it was only 1-3 days ---- I will try to do it myself --- This is the second one it has happened with --- last one at a different store ---- you can be assured I am not buying anything else from Best Buy, nor will I recommend it to corporate connections.....
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .HaydenLutterloh,
Thanks for your review and we're sorry to hear about the service that you've received from Geek Squad since receiving your computer. If you do have any technical questions about your laptop you can always check our Product Support Page here: https://dell.to/3kGMNtu.
Best,
Bryan
1-800-624-9896
Don't even bother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading many reviews I saw one that stood out about the screen going black after a short period of use but after all I only saw one of those and decided to buy it anyway. Well after using it only 1 day for online classes the screen went black and nothing would work. Was very disappointment, Dell has been around forever and to run into this issue is just sad. Thank goodness I was still in my return period and best buy gave me zero issues. Terrible product would not recommend!
No, I would not recommend this to a frienddell inspiron 7000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so upset. I spent quite a bit of money buying this and the day it comes it just starts blacking out..i thought ill just wait til the next day and try to deal with it..next morning the same think kept happening...at that point i was done. I started researching and a ton of people were saying that there is a huge problelm with the dell laptops just shutting off and turning black..i went to best buy and purchased a lenovo and so far it has worked wonderfully
No, I would not recommend this to a friendBad purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever owned. I've been purchasing Dell laptops for many years but this was my first from Best Buy. It freezes, loses the mouse and runs slowly and it's not even 2 years old. Going to shelve it and order replacement from Dell. VERY DISAPPOINTED!!! Dell laptops typically last me no less than 4 years.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello DianeB,
Thank you for taking the time to leave us a review of your Inspiron 7000 Laptop. We are sorry to hear that you are experiencing an issue with your device freezing, your mouse, and the performance of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided troubleshooting steps to help resolve your freezing issue and links to help resolve the issue with your mouse and performance. We have noted the details of your statement and will use them to help improve current and future products.
Here are the steps to help resolve your freezing issue:
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had PCs since the mid 80s, beginning with the original PC and AT. I have never had such a piece of JUNK as this. Don't even think of relying on the cursor to actually move when you touch the touch pad. No, with this one it just sits there until it wants to move. I had never purchased a Dell before, and I will never do it again. What a waste of money and time.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello GAJOC,
Thank you very much for your valued feedback. We are sorry to hear that you have come across some troubles with your Inspiron 7506 because its touchpad is unresponsive. Below I have provided steps which should help to resolve touchpad issues:
1. Ensure that the touchpad is turned on.
2. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them
3. Save any data, close any open programs, and restart the computer.
For more detailed troubleshooting please visit the link below:
https://dell.to/30AJ0t1
If the issue with your unresponsive touchpad is still not resolved, please contact Dell Support Team at 1-800-624-9896 at your earliest convenience for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Dell down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mother board when out in less than a month! I am very disappointed in this product.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Fairy,
Thank you for your review. We are extremely sorry to hear that your motherboard went out so soon. We understand how disappointed you are and would love to help right away. Provided the issue is hardware-related, it may be repaired/replaced if covered under its limited warranty. We strongly encourage you to visit the Dell Limited Hardware Warranty page to explore coverage options: https://dell.to/39iwZuX. We invite you to contact Dell Support for further assistance at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Had to replace motherboard in 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of owning this computer, a technician is coming to my house to replace the motherboard. Now, I don’t know if the laptop I bought was faulty already. But having to replace the motherboard on a brand new computer, that I’ve only used 10 times (I only use it for one college computer class), is wild to me. Would not recommend it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Xiomara,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you experienced trouble with your Dell Inspiron 7506 2-in-1 laptop.
We are glad you received a new motherboard that should make things better for you and ensure the quality Dell always intends to deliver.
If you come across any other questions, issues, or concerns, please use the information below to contact Dell Support directly.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Won't power on even after two service calls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop won't power on, the issue began a couple days after purchase. Went through Dell warranty, they came out and reset the BIOS. Worked for a couple days then the same issue. Another service, they replaced the motherboard. Worked for a week or so and back to the same issue. Dell support is very bad, stay away from their products.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to leave a review and for your feedback. We set a high standard for ourselves, and we’re sorry to hear about the troubles you have come across with your Inspiron 7506 2-in-1 computer and that the Dell technician was not able to help you to resolve these issues. We appreciate your feedback and will use it to help improve our current and future products and services.
Please take a moment to call or chat to speak with another representative at your earliest convenience at the information provided below. We hope that the next representative you speak with is able to help resolve your concerns.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Used dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased used, the touchscreen keeps glitching..This unit should have been more thoroughly checked before reselling
No, I would not recommend this to a friendbad design, worse quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop ever bought, and worst from Dell. Got very hot during installation of software. The design is a joke. If use it as a regular laptop, the hinge will pop up from the bottom when the lid is opened. If converting into a tablet, it's hard to not touch the keyboard during the process. Build quality is worse than a laptop I had years ago from Dell.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Jason,
We appreciate you taking the time to leave us your valued feedback. We apologize for the problems you have encountered with your Inspiron 7506 2 in 1. We recommend making sure all drivers and downloads are up to date on your PC, specifically the BIOS to help with the overheating issue you experienced. I have provided a link to the Drivers and Downloads Page for your system, so you can check for and do any applicable updates. As for the quality issues, we suggest reaching out to our support team at your earliest convenience, so they can further assist you.
Drivers and Downloads Page: https://dell.to/3Dtkzwr
You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
No power, dead after 2 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say zero stars but it wont let me. Ive had this for 2 months, completely died - no power, no nothing. Tech replaced the board yesterday and it was fine, tried to use it today - Dead, again. I use it for household things only, no graphics, games, etc.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the trouble you have encountered with your Dell Inspiron 7506 because it failed to boot and it is not working.
I have provided a link to help resolve the booting issue. On that page, you can choose between, no power, no post, no boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue. We would also suggest making sure all your drivers and downloads are up to date on your PC. I have also given you a link below to the Drivers and Downloads page for your computer.
Resolve Boot Up Issues: https://dell.to/3sdfce6
Drivers and Downloads Page: https://dell.to/3LI7X8m
If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
dell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a problem with the keys and Geek Squad is making me wait two weeks before I can bring it in for adjustment.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .dell,
Thanks for your review and we're sorry to hear about the keyboard issue that you're having with your new computer. If you'd like to adjust or turn off the backlighting on your keyboard you can follow the steps in this article: https://dell.to/3bOZUV2.
Best,
Bryan
1-800-624-9896
Caution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen went black after one month. Barely was used and was always handled with care. Item was returned.
No, I would not recommend this to a friendNo more Dell computers...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first and last Dell. It has a been a deteriorating process and will not buy again.
No, I would not recommend this to a friendBad laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was open box product, it didn’t work properly at all. Not able to hold charge
No, I would not recommend this to a friend