Customer Ratings & Reviews

Hello Vsan487,

We want to thank you for taking the time to leave us your review. We apologize for the problems you have encountered with your Inspiron 7506 2 in 1 and now it has stopped functioning. This is certainly not what we like to hear from our valued customers. To help troubleshoot the non-functioning issue, I have provided a link to an article. On that page, you can choose between, no power, no post not boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.

Resolve boot up issues: https://dell.to/3sdfce6

If you still encounter these problems after you have finished troubleshooting your PC, please reach out to our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

Sincerely,
Ashley@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello,

Thank you for taking the time to share your review. We apologize for any troubles you have come across with your Inspiron crashing and the non-functional microphone. We would love to assist you as soon as possible and we recommend you follow the steps below to run the SupportAssist application. It is a set of tools that will clean junk files, install system updates and drivers, diagnose hardware and software, and optimize your system performance and network all with the press of a button. This will ensure you have the best experience your system offers to date.

Here are the recommended steps for troubleshooting the issue:
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

We recommend following the steps above to resolve the issue. If it persists, please contact Dell Support at your earliest convenience at 1-800-264-9896.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hi Eulalia,

Thank you for taking the time to leave us your review. We sincerely apologize for the charging issues you have experienced with your Inspiron 7506 2 in 1. Below I have provided a link to an article to help troubleshoot and resolve this problem.

How to troubleshoot AC Adapter issues: https://dell.to/3yCUjwM

If you still experience this problem after you have finished troubleshooting your system, please contact our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

Best Regards,
Ashley@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello Quitman,

We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron 7506 2-in-1 laptop because the letters on the keyboard are hard to see. We have noted the details of your statement and will use them to better our current and future products.

To help to see keyboard letters better, we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.

How to turn off or on and troubleshoot the backlit keyboard: https://dell.to/3tHbZ8X

If you need further assistance, please use the toll-free number or chat link below to contact Dell Support at your convenience.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello Valued Customer,

We appreciate you taking the time to leave us your review. We apologize for the issues you are experiencing with your Dell Inspiron 7506 2-in-1 laptop because its battery is not working. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

Please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve this issue to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello There TTRR,

Thank you for taking time to leave us your review and valued feedback. We are truly sorry for the issues you are experiencing with your keyboard numb on your Inspiron 2-in-1 laptop. It is important for us to hear about the inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full troubleshooting link that can help resolve this issue.

Here are the steps to help resolve your issue:
1. Press and hold the Windows key and then select the i key.
2. Select Update & Security
3. Select Troubleshoot from the left panel.
4. Look for the keyboard in the Find & Fix other problems section and run the Troubleshooter.

You can read the full article on how to solve the keyboard issues here: https://dell.to/3huBztr

After troubleshooting with the steps provided if this does not fix your issue please reach out to our Support Team with the toll-free number or chat link below.


Best Regards,
Summer@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Family,

We're so glad that your computer is meeting all of your needs. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/3kGMNtu.

Best,
Bryan
1-800-624-9896

Hello Jtrim,

Thank you for sharing your experience. We are extremely sorry to hear that your laptop stopped working abruptly. We're glad to hear that you sent it to the Geek Squad for repair. If you ever are in need of help in the future, we have provided steps you can use to troubleshoot your issue.

1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

You can read the full article here - http://dell.to/2uj1Sby. If you require further assistance, please use contact Dell Support at your earliest convenience at 1-800-264-9896.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hi Book,

Thank you very much for your valued feedback. We are sorry to hear about the issue you have come across with your Dell Inspiron 7506 2-in-1 computer because its motherboard failed. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

Please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve this issue to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello Clifford,

Thank you for taking the moment to share your review. We apologize for the issues you have come across with your Inspiron. We would have been happy to help you troubleshoot this issue but would need more information. If you come across any questions, issues, or concerns, please visit the Support page of your product.

Best,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Chazzyj,

Thank you for your feedback and response. We apologize for your experience with your laptop abruptly stopping working. We would love to help right away. We have provided steps below that can assist with your startup issues.

1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

You can read the full article here - http://dell.to/2uj1Sby. If the issue persists after the steps above, we recommend contacting Dell Support at your earliest convenience at 1-800-264-9896.

Best,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello,

Thank you for taking the time to share your feedback and review. We are sorry to hear about the issues you had with your keyboard buttons falling out. We understand how frustrating this can be and we would like to assist you right away. This article contains further details that can help with a Keyboard Key That Has Come Off - https://dell.to/3iQEH3e. If you have any additional questions or concerns, we invite you to contact Dell Support at your earliest convenience at 1-800-264-9896.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Hoagie,

We are sorry to hear that the audible noise of your system did not quite meet expectations. We suggest you update the BIOS as an out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system.

You can easily do this by opening the Dell Update application that came pre-installed with your system and checking for the latest software and drivers.

Best Regards,
Anthony P.

Hello Dede,

Thank you for your review. We apologize for the issues you are experiencing with your Inspiron. Below are steps to run the hardware troubleshooter through Windows if needed in the future.

1. Press “Windows key + X” and go to “control panel”.
2. Type “Troubleshooter” in the Search box and hit enter.
3. Select “Hardware and Sound” from the Troubleshooter Window.
4. Select “Hardware and Devices” under Devices option

If you still come across issues with your laptop, this link can further assist with your issue: https://dell.to/31cwXiV.

Best regards,
Anthony P.

Dear Valued Customer,

We appreciate you taking the time to leave us your review. We are sorry to hear that you are not happy with your Dell Inspiron 7506 2-in-1 because there was no documentation included in the package.
Below I have provided a link to documentation for your product, where you can refer to manuals and troubleshooting guides for your Inspiron.

Documentation (7506 2-in-1) : https://dell.to/37VlbQi

If you come across any other questions, issues, or concerns, please don’t hesitate to contact Dell Support Team at the information provided below.


Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hi Moviebuff,

We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not too happy with your Dell Inspiron 7506 2-in-1 laptop because its operating system was corrupted, and that you have ultimately decided to return the system. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.
If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello Tash,

Thank you for your feedback and review. We are sorry you're having issues with your battery life. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

awfull,

Thanks for your review and we're sorry to hear about the issues that you're having with your computer's design. Please reach out directly to Dell Support to see if they are able to help you with your computer's position: http://dell.to/2sH7Qlm.

You can also check the documentation on our Product Support Page here: https://dell.to/3kGMNtu.

Best,
Bryan
1-800-624-9896