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Customer reviews

Rating 4.4 out of 5 stars with 667 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the fast performance, touch screen, and lightweight design of the Inspiron 7000. They appreciate the amount of storage and find the price to be reasonable. However, some customers have concerns about the battery life, fingerprint scanner accuracy, overheating, loud fan noise, and limited port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 151 reviews
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Dell has been a welcome relief in replacing my old computer. It's fast, has a clear display and plenty of space. There are 2 minor complaints. The keys are difficult to see with the backlight on, unless you are in the dark and the sound is not the best. The Geek Squad was able to download all my files and information from my old computer to the new one quickly. Overall, I am very happy with my Dell. Of course, time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Runs quick, great display, very light and has plenty of space. I was leary on getting a Dell, however once again Dell did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and very fast and very convenient. I always like Dell products compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very fast and responsive. Powers a 27” he monitor as a second screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touch screen

    Rated 5 out of 5 stars

    A Powerful Fusion of Performance and Versatility

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating: ⭐⭐⭐⭐⭐ (5/5) The Dell Inspiron 7000 2-in-1 15.6" FHD Touch-Screen Laptop, equipped with an Intel Core i7 processor, 16GB of memory, and a generous 512GB SSD + 32GB Optane storage configuration, is a commendable blend of power and flexibility. As a user who demands both performance and versatility, this laptop has exceeded expectations, offering a seamless experience across work, entertainment, and creativity. Performance Powerhouse with Intel Core i7: ⭐⭐⭐⭐⭐ (5/5) The Intel Core i7 processor delivers exceptional performance, effortlessly handling demanding tasks and resource-intensive applications. From multitasking to content creation, the laptop's processing power ensures a smooth and responsive user experience, making it well-suited for both professional and personal use. Expansive and Responsive 15.6" FHD Touch-Screen: ⭐⭐⭐⭐⭐ (5/5) The 15.6" FHD touch-screen display enhances user interaction and productivity. The touch functionality is responsive, making navigation and task execution a breeze. The FHD resolution ensures crisp visuals, vibrant colors, and an immersive viewing experience, whether working on documents, streaming content, or editing photos. Generous Memory for Multitasking: ⭐⭐⭐⭐⭐ (5/5) With 16GB of memory, the Inspiron 7000 2-in-1 provides ample headroom for seamless multitasking. Users can effortlessly switch between applications, run virtual machines, or engage in resource-intensive workflows without experiencing performance bottlenecks. The generous memory capacity contributes to a fluid and efficient computing experience. Swift and Ample Storage Configuration: ⭐⭐⭐⭐⭐ (5/5) The combination of a 512GB SSD and 32GB Optane storage strikes an optimal balance between speed and capacity. The SSD ensures swift boot times, rapid application launches, and fast data access, while the Optane memory further enhances system responsiveness. Together, they create a storage configuration that excels in both performance and storage capacity. Versatile 2-in-1 Design: ⭐⭐⭐⭐⭐ (5/5) The 2-in-1 design allows the laptop to transform into various modes, including laptop, tent, stand, and tablet, providing versatility for different use cases. Whether typing, presenting, watching videos, or using touch-based applications, the laptop adapts to the user's needs, adding a layer of flexibility that enhances overall usability. Backlit Keyboard for Enhanced Productivity: ⭐⭐⭐⭐⭐ (5/5) The backlit keyboard is a thoughtful addition that enhances productivity, especially in low-light conditions. The tactile and well-spaced keys provide a comfortable typing experience, making long typing sessions more enjoyable. The inclusion of a numeric keypad adds convenience for users who frequently work with numbers. Impressive Build Quality and Design: ⭐⭐⭐⭐⭐ (5/5) Dell's attention to build quality and design is evident in the Inspiron 7000 2-in-1. The laptop features a sleek and durable chassis, with a premium feel that exudes professionalism. The hinge mechanism is robust, ensuring stability in various modes, and the overall design strikes a balance between aesthetics and functionality. Long-Lasting Battery Life: ⭐⭐⭐⭐⭐ (5/5) The laptop's battery life is commendable, providing sufficient power for a full day's use on a single charge. Whether attending meetings, working on projects, or streaming content, users can rely on the Inspiron 7000 2-in-1 to stay productive without the constant need for charging. Immersive Audio and Connectivity Options: ⭐⭐⭐⭐⭐ (5/5) The laptop delivers an immersive audio experience, enhancing multimedia and communication. Additionally, the diverse connectivity options, including USB-C, HDMI, and SD card reader, ensure compatibility with a wide range of peripherals and external devices, adding to the laptop's versatility. Conclusion: The Dell Inspiron 7000 2-in-1 15.6" FHD Touch-Screen Laptop with Intel Core i7, 16GB memory, and a 512GB SSD + 32GB Optane storage configuration is a stellar performer that excels in both power and adaptability. From its robust processor and responsive touch-screen display to the generous memory, swift storage configuration, 2-in-1 design, backlit keyboard, impressive build quality, long-lasting battery life, and immersive audio, this laptop caters to the diverse needs of users seeking a reliable and versatile computing solution. Highly recommended for professionals, creatives, and anyone in search of a premium laptop that seamlessly balances performance and flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this Dell 4.5 stars. First of all this computer replaces a 6 year old Macbook Air and a 12 year old Dell Inspiron ( 2nd gen I5, windows 7). So as long as I got no blue screens of death, I consider this a huge upgrade. I have only had the machine for a few weeks so the jury is still out on quality, so far no problems. Windows 10 is a little bit different, but I'm learning. The machine is very fast to boot up, no lags or buffering when watching video. I'm old school - use the machine 95% of the time like a desktop. It sits on my desk plugged into the power. So can not comment on battery life or heat issues. Haven't used it in tablet mode or used the touch screen yet. I use a mouse, so can't comment on the trackpad. I bought this machine on the specs - wanted I7 11th gen, wanted 512gb SSD and 12 - 16GB DDR4 RAM, wanted both USB-C and USB-A ports, wanted a full size SD slot. This machine meets all these "wants" at what I considered a reasonable price. So far the only complaint I have is with the keyboard. Under certain lighting conditions (heavy sunlight or glare) it is very difficult to see the keys - silver keys with black lettering is much more difficult to read than black keys with bright white lettering on my older Dell. It is a QWERTY keyboard so if you a touch type, it doesn't matter. I happen to be a hybrid - I touch type with my left hand and hunt and peck with my right. So if I can't see the keys it is a little difficult. That is why 4.5 stars instead of 5.0. All and all I consider this a good purchase and would recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Dynamic Performance and Versatility: Dell Inspiron

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 7000 2-in-1 Laptop, featuring a 15.6" FHD touch-screen display and powered by an Intel Core i7 processor, is a remarkable blend of power and adaptability. Whether in laptop or tablet mode, its versatility enhances productivity. The FHD screen brings visuals to life, and the Intel Core i7 processor ensures smooth performance. From creativity to productivity, this laptop is a solid companion for all endeavors.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. This is my second Dell Inspiron laptop. The first one purchased almost ten years ago. Needless to say, this new Inspiron is lightning fast, extremely lightweight, tons of storage and the backlit keyboard is a huge plus. Also very happy with the touchscreen. I did comparison shopping on the Dell website and Best Buy’s price was the same for the same product. Geek Squad transferred everything over to the new one for me since I was anxious doing that myself, taking the guesswork out of it for me. Also note this laptop does have a built in microphone which I need for my zoom meetings for work. I found in my research that not all laptops have this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Fan noise, Heat

    Rated 4 out of 5 stars

    Fast and lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek. Light weight. Very fast and efficient. Does get warm when using extensively and gaming. Fan is a little loud but with the ram and computing power that is normal. Would have liked more storage options like 1TB. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop a while ago and it is great. Use it for work, my children use it for school work and surfing the net. Battery lasts about six hours of continuous use. Display is crisp and clear. Speed is responsive and not lagging. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Mostly pros; A few cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace a HP which began to smoke when powered on. The Inspiron is lightning fast, has a very nice display, and is easy to carry. The ability to use as a tablet is very convenient when sitting in a car or, if we ever get to fly again, sitting in coach. The lighted keyboard is a little hard to read in daylight (poor contrast) and the lack of an optical DVD/CD drive is a negative. But overall, I very much like the computer and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Newbies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit early for this review as we have barely scratched the surface of this laptops abilities. So far; 1) love the speed 2) screen quality is well above average 3) keypad is a bit uncomfortable 4) love the fold-back “tablet” conversion 5) printer set-up took way longer than expected but could be “operator error 6) should have waited a couple weeks to get Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, fast easy to use but the first 20 minutes the fans are loud but then it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Best laptop experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Dell laptop, reliable speed and lengthy battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Great product at a reasonable price. Fast, big screen and with a 10-key pad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touch screen

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this open box deal. had 14inch MacBook pro swap w/ this. i know its hard to compare , the price what this dell can do is unbelievable. More like the MacBook pro for less. fast, battery saver and beautiful screen with 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop specifically for work purposes. I am normally an Apple user, but the system I needed for work wouldn’t be compatible with a Mac. I was nervous to get another product because of my loyalty to Apple, but I could not be more pleased and impressed with this laptop. It is easy and fun to use. It has so many cool features. It can turn into a tablet, drawing or tracing pad, it’s touch screen, and you can hand write anything you need. The screen is large and the picture is clear and crisp. It works so fast and my internet isn’t very strong, but you wouldn’t know it with this computer. I was able to sync the laptop with my iPhone, making work so much easier when I don’t have my laptop. I would definitely purchase this laptop for anything you need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great computer for the value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop is superbly fast very quick and wonderfully runs Microsoft Wyndos 11. This unit was purchased so that I could do some day-to-day tasks like email surfing the web and doing some online shopping. In a few weeks I realized I was going to use it also to do some basic video editing and this unit is powerful enough to support those tests also. It also runs Microsoft office 365 with no problems and it’s a pleasure to work with. The screen on this unit is really crystal clear in very visible. One small quirk about this unit is that the keyboard can be a little hard to see in bright light and you have to be looking at it straight down but in dark surroundings it works just fine. I use an external mouse and that’s much better than the touchpad. This really is a very well designed and a nice computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Amazing 2 in 1 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It's speed it great and the graphics are beautiful. I especially love the touch screen, which I find I use more often that I thought I would. The ability to turn the laptop into a tablet by folding it over is so cool, and I find myself using this feature a lot. It also has backlighted keys, which I love also. I can't say enough about this 2 in one laptop, it has far more options on it than I am use to using, so it has been a great experience learning and using all the options. I would definitely recommend this product and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Quality Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to set up and use. The battery life is incredible, the graphics are amazing and the processing speed is fantastic. I would recommend this laptop to anyone who is looking a business quality laptop at a good price.

    I would recommend this to a friend