Customer Ratings & Reviews

Hello ColonelDavis,

Thank you for finding the time to share your experience. We do sincerely apologize for the experience you have been having with your Inspiron. Your feedback is incredibly valuable as we take future products into consideration. We look forward to informing our engineers so as to explore what may be causing these issues and to address it appropriately.

Until then, we strongly encourage you get in contact with Dell Support directly to explore coverage options under your warranty.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Dear Silverbackground,

We want to thank you for your review and valued feedback. We are sorry to hear you are not completely satisfied with the keyboard of your Inspiron 7706 2 in 1. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.

How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X

After utilizing the troubleshooting options provided above, if the problem is not resolved, please contact our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

Sincerely,
Ashley@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello,

Thank you for your review. We are sorry to hear you are experiencing issues with the keyboard lighting. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.

How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X

For additional support, please call Dell directly at 1-800-624-9896

Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam

Hi avinash,

Thank you for taking the time to leave us your review. We're sorry to hear about the difficulties you are having with your Dell Inspiron Laptop. This is certainly not the experience we like to hear from our customers. Please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help you with your concerns: https://bit.ly/DellSupportTeam.

Best,

Danielle@Dell

Dear DStein2,

Thank you for your valued feedback. We sincerely apologize for the trouble you have had with the motherboard of your Inspiron 7706 2 in 1. We hope once the repair is made it will be working to your satisfaction and ours.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Dear Cybermaninc,

We appreciate you taking the time to leave us your review. We are sorry to hear about the troubles you have come across with your Dell Inspiron 7706 2-in-1 computer and that even the replacement of the motherboard or the replacement of the whole unit did not help to solve these issues. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

Please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve this issue to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello,

Thank you for taking a moment to share your response. We apologize for the issues you have encountered with your audio input and we would love to assist you as soon as possible. We have provided steps you can use to troubleshoot your audio.

Here are the recommended steps for troubleshooting the audio issue:
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
5. This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3.

We recommend following the steps above to resolve your issue. If the issue continues, please contact our support team here: https://bit.ly/DellSupportTeam.

Sincerely,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Valued Customer,

Thank you very much for your feedback. We are sorry to hear about the issues with the camera you are experiencing on your Dell Inspiron 7706 2-in-1 computer.

I have included a link to an article, which includes troubleshooting tips that should help your camera to perform better.

Using, Troubleshooting and Resolving Driver Issues on your Dell Webcam: https://dell.to/32ccZIG

If the problem with your camera is not resolved after applying the troubleshooting tips above, please reach out to our support team here for further guidance: 1-800-624-9896.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello Porsha,

Thank you for your review. We are sorry to hear that you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application.

1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows

Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Hello Dellcomputer,

We are sorry to hear you are experiencing difficulties enjoying your new Inspiron and apologize for the inconvenience. Please keep in mind that all Windows PCs leave the factory with the latest firmware installed. As updates are regularly delivered overtime, your PC will download and install and updates that are available automatically during setup.

If you have any other questions, please refer to the support page for your product or contact Dell Support for further assistance.

Best Regards,
Anthony P.

Hello Computerguy,

Thank you for taking the time to leave us your review. We apologize for the issues you came across with your Inspiron 7706 2 in 1 and ultimately decided to return it. We do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Best,
Ashley@Dell

Hello Dell,

Thank you for your feedback and response. We apologize for your experience and have provided steps below that can assist with your startup issues if needed in the future.

1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.

We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy
This article contains more detail in regard to blue screen and performance issues - http://dell.to/2u98Cct.
If you still run into issues, please use the information below to contact Dell Support.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Dear Kenneth,

Thank you for taking the time to leave us your review. We are sorry to hear you are having problems with the hard drive of your Inspiron 7706 2 in 1. I have provided a list of possible resolutions below to help resolve this issue, along with a link to the full article, should you need more information.

Resolution
*Perform a hard reset
*Run a hardware diagnostic test
*Disconnect external devices
*Update the BIOS and drivers
*Repair the missing or corrupted Windows system files
*Restore the computer using Windows System Restore
*Restore the computer to factory default settings

How to Resolve HDD Issues with your Dell Computer: https://dell.to/3JksWwL

After utilizing the troubleshooting options provided above, if the problem persists, please reach out to our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

Sincerely,
Ashley@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896

Hello,

Thank you for your taking a moment to share your response. We apologize for any trouble you are having with your keyboard legibility. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

Backlit keyboard options in BIOS:
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.
5. How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.

We recommend following the steps above to resolve your issue. If the issue continues, please contact our support team here: https://bit.ly/DellSupportTeam.

Best regards,
Wendy C.

https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Dear Leh383,

We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have encountered with your Inspiron 7706 laptop because its touchpad stopped working.
Please try to resolve this by following these steps:

1. Ensure that the touchpad is turned on.
2. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them
3. Save any data, close any open programs, and restart the computer.

For more detailed troubleshooting please visit the link below:
https://dell.to/30AJ0t1

If the issue with your Inspiron is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell

defectivecrap,

We're sorry that your computer's keyboard is not working properly. You can read about Dell's One Year Limited Warranty here: https://dell.to/39iwZuX.

Best,
Bryan
1-800-624-9896