Customer Ratings & Reviews

tommy,

Thanks for your review. We're sorry that the setup of your computer did not go smoother for you. We'd recommend checking out our Product Support Page for additional documents that will help with your computer setup: https://dell.to/2IBgX2K.

Best,
Bryan
1-800-624-9896

Doug,

We're happy to hear that you're satisfied with your new Dell desktop. If you have any questions about it you can check our Product Support Page here: https://dell.to/2mpf8IW.

You can also always reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.

Best,
Bryan
1-800-624-9896

ynot,

Thanks for your review and we're sorry to hear about the issues you've had. We'd recommend checking out our Product Support Page for help with your computer: https://dell.to/2mpf8IW.

You can also reach out to Dell's Technical Support Team: http://dell.to/2sH7Qlm.

Best,
Bryan
1-800-624-9896

Jimbo,

We're happy that you were able to get in touch with Dell Support to help with your beeping issue. If you have technical questions about your desktop you can always check our Product Support Page here: https://dell.to/2mpf8IW.

Best,
Bryan
1-800-624-9896

AllInspectLLC,

Thanks for your review. We're sorry to hear about the stock issues that you experienced when you were looking for a new computer but we hope that you're happy with this desktop. If you have any questions you can check our Product Support Page here: https://dell.to/2mpf8IW.

Best,
Bryan
1-800-624-9896

Dock,

We're sorry to hear about the issues that you had with your first computer purchase. If you have Blue Screen Errors in the future you can diagnose them with these steps:

1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.

We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2LBc0Up.

You can read the full article here - http://dell.to/2u98Cct.

Best,
Bryan
1-800-624-9896

tommy,

Thanks for your review. We're sorry to hear about the power cord on your desktop but we're glad that you found one that works. If you have any questions about your computer you can check our Product Support Page here: https://dell.to/2mpf8IW.

Best,
Bryan
1-800-624-9896

Nelson,

We're sorry to hear about the issues that you've had with your computer so far. Here's a link to Dell's One Year Limited Warranty policy on our products: http://dell.to/2tNsVOs.

We hope that your computer works the way that it should soon. Please reach out to Dell's Technical Support Team with any additional questions: http://dell.to/2sH7Qlm.

Best,
Bryan
1-800-624-9896

Janice,

We're sorry that your desktop did not get the internet speed that you were hoping it would. Perhaps you could try this solution:

1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.

If you need additional help please don't hesitate to reach out to Dell's Technical Support Team: http://dell.to/2sH7Qlm.

Best,
Bryan
1-800-624-9896

Hey John, we can understand you aren't completely sold with the Inspiron from the sluggish speeds you've been facing. We'd like to assist.

Please download the BIOS update:
1. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.
2.  Using arrow keys, select USB Storage Device and press Return
3. The system will boot to a Diag C:\> prompt
4. Run the file by typing the full filename e.g. O9010A12.exe and hit Return
5. The BIOS Update Utility will load, follow the instructions on the screen. 

We welcome you - at your convenience - to call our tech support at 1 (800) 999-3355 and thanks for the review.

Chris

Hello Pandy,

We're sorry that your new desktop is not performing the way that you hoped it would. We'd recommend checking out our Product Support Page here: https://dell.to/2mpf8IW.

Best,
Bryan
1-800-624-9896

Dear Valued Customer,

We're sorry to hear about your power cord experience for your new Dell desktop. Have you tried to follow up with Dell Support about the issue? Here are the terms of Dell's One Year Limited Warranty on our products:  http://dell.to/2tNsVOs.

You can reach out to Dell's Support Team here: http://dell.to/2sH7Qlm.

Best,
Bryan
1-800-624-9896

Dellbuyer,

Thanks for your review. We're happy to hear that your computer is working well for you. If you'd like to troubleshoot your computer when it freezes you can follow these steps:

1. Turn off your Chromebook, then turn it back on.
2. Close all your apps and browser windows.
3. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r.
4. If you've installed any new apps or extensions recently, uninstall them.
5. Reset your Chromebook.
6. Recover your Chromebook.

You can read the full article here: http://bit.ly/2XkwjwG.

Best,
Bryan
1-800-624-9896

Hello Ismail,

We're sorry to hear that your computer keeps freezing on you. In the future we'd recommend trying the following tips:

1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

You can read the full article here - http://dell.to/2tW5m33.

Best,
Bryan
1-800-624-9896

Justthisguy,

Thanks for your review. We're happy that your new computer is working well for the most part. We'd recommend the following steps to help with your computer's connectivity:

1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.

If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2mpf8IW.

Best,
Bryan
1-800-624-9896