Customers consistently note the Latitude 14" Refurbished Laptop's solid-state drive for its speed and the battery life for lasting at least 6 to 7 hours of continuous use. Customers also appreciate the price point, noting that it is half the price or less compared to similar laptops.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Battery life
Rated 5 out of 5 stars
Just like new
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed an inexpensive laptop to use for volunteer work at my church. It needs to run for several hours at a time on battery power and boot up and access Google Drive documents quickly. I was cautious about buying a refurbished computer, but I decided I would make sure to test it out thoroughly during the first 2 weeks while I could still return it to BestBuy. This refurbished Dell Latitude is perfect for what I needed. After the initial setup it has booted consistently in 11 seconds from being completely powered off. I have run it for over 2 1/2 hours continuously and it still shows more than 50% battery left. Since I wanted to make sure I found any problems while I could return it I tried everything. The DVD drive, all USB ports, HDMI and VGA connections to an external monitor, wireless and wired network, sound and power adapter and battery life all work like I would expect a new laptop to work. I cannot say if it will run demanding games since all I have used it for is email, Microsoft Office and Google Drive. For under $400 it is a great laptop for what I need.
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Charger issue
Rated 4 out of 5 stars
Fast and Quiet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Received my purchase several days prior to anticipated arrival date. Geek Squad did the setup. My only concern is that it arrived with a universal charger rather than a Dell charger, but so far, so good. Laptop runs fast and quiet!
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop, but....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, but they shipped it with the wrong power cord (according to Best Buy Geek Squad) which powers the laptop, but will not recharge the batteries. Store refers us to online, online refers us to store, again, and again, and again. About ten hours on the phone, three store visits, and waiting two weeks, and we still don’t have one.
No, I would not recommend this to a friend
Pros mentioned:
Price, Solid state drive, Speed
Rated 5 out of 5 stars
good computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The solid state drive computer i bought exceeded my expections. it is supper fast compared to my my old one.The service and delivery time was super fast.great buy.By the way this was a reburnished one.1/2 price or less.
I would recommend this to a friend
Cons mentioned:
Freezes
Rated 3 out of 5 stars
Great when it works properly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop freezes up on occasion;have to exchange for a different one. Disappointing.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
driveitfast, We're sorry to hear that your new Dell computer is freezing up on you. We'd suggest the following tips to help with this issue: 1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA. 2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing. 3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI. You can read the full article here - http://dell.to/2tW5m33. We hope that this helps your laptop to stop freezing on you. - Bryan
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Grate Laptop for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is grate, super fast, excellent battery life at least 6-7 hours of constant use, much longer on battery save mode. This Lap Top has all what I really need.. I will recommend this laptop to all my friends and family
I would recommend this to a friend
Rated 4 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop refurbished because I had been using one just like it at work for 4 yrs. It is light and easy to transport.
I would recommend this to a friend
Cons mentioned:
Keyboard
Rated 3 out of 5 stars
First time buying refurbished laptop
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't think I would ever buy refurbished laptop anymore, unless I would use it as a back-up or less important business.
The keyboard and mouse touch board got peeled off, and the battery was drastically shortened after about a year. Now basically the battery is useless. I have to power it on all time.
But if just buying for leisure use, it works fine.
I would recommend this to a friend
Rated 4 out of 5 stars
This is to ditto of my work laptop.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had a very similar Dell laptop (work) for several years with a good experience.
Unfortunately, the first refurbished Dell laptop that I purchased from Best Buy died within the first week - blue screen of death. Best Buy was very good with the support and refund and I have had the good experience with my work Dell so I am giving it another try with a refurbished one. It's been about a week now!
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Dell
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and easy to charge, low consumption power
I would recommend this to a friend
Rated 4 out of 5 stars
Dell review
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for what I need it for!! Storage isn’t the best.
I would recommend this to a friend
Rated 5 out of 5 stars
Seems to work good as new!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this refurbished laptop for my work with a nonprofit under a tight budget. Not able to afford the cost of a new laptop and had to go with a more affordable refurbished model. Item came quickly after being ordered. Have had and used this for a month now and have been very pleased with its performance. Seems to work good as new with no issues found.
I would recommend this to a friend
Pros mentioned:
Solid state drive
Rated 5 out of 5 stars
great price and excellent value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the product arrived quickly and was surprised that the value for the product was amazing.with a solid state drive, it's so much faster!
I would recommend this to a friend
Rated 4 out of 5 stars
Good value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, this is a great laptop. I had 1 pixel out in the middle of the screen and the touchpad gets an attitude from time to time.
I would recommend this to a friend
Rated 4 out of 5 stars
Extra laptop for Windows OS
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a reasonably priced windows laptop for my business. This has the processing power, color and design that I need. Works great!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Dell laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop. It does everything i neef it to do and it is very fast and easy to use.
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop. Works great for everyday use. Really like it
I would recommend this to a friend
Cons mentioned:
Condition
Rated 2 out of 5 stars
dents and visible scratches
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This reviewer received promo considerations or sweepstakes entry for writing a review.
many dents and visible scratches made me uncomfortable. returned it
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Have to return. Stopped working after 2 weeks.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure what is bad with this laptop but I need to return as it stopped working. After googling problems, sounds like it could be a hard drive issue.
Hope something g can be done with it.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Dell Laptop - Refurbished
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for 24 year old who travels. The Dell is a solid laptop, the SSD wonderful. Refurbished made it a great value.