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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, portability, and processor speed, making it a well-received device. The battery life and design also received positive feedback. However, some customers have expressed concerns regarding its weight, fan noise, screen brightness, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 391 reviews
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fold all the way around like an ipad. It’s a nice size very compact but slightly heavy. Seems durable. I love the touchscreen feature. Although the mouse area sometimes doesn’t work or maybe user error. It seems like it gets stuck down sometimes but could be me. Overall I love this computer. Great for my college essays and long hours I have to spend on it in a day of classes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how light weight this laptop is. It’s easy to carry around in my backpack and the battery is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great reliable brand at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my employers have used dell laptops and I am tech savvy. These laptops runs reliably and this works as I expect out the box. No issues a few months into usage, I decided to write this review to support both support the high ratings and also that I've tried other laptops during this time for business which have performed worse at a higher price. The only thing I am nitpicky at is the weak wifi card which have reported issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Useful for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for a degree program. I installed statistical software and work with large-ish data sets and it still runs plenty fast. I like that its small and i can bring it around with me without feeling like i'm hauling a ton of bricks. My kids also play games on it - the whole family is enjoying this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Worth the sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Some quirks with lid alignment and the key pad gets stuck but can be released by pushing on the underside. Probably should’ve exchanged it but missed the window. It does run loud too. Performs perfectly though

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    I'm Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my MacBookAir for this device. After years of struggling with the Mac, I finally decided to go back to what I am more comfortable with. It's been a game changer for when I work from home as well as for my personal use. I love the touch screen and the underlit key pad. The flip screen is also cool, and i am looking forward to using it to watch movies on my next flight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell +Co-Pilot--Winning Combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new laptop and it was so easy to get set up with Best Buy and transfer all of my data from my old laptop over. It has the functionality that I need. I was used to a 16" screen so the screen is smaller. And I absolutely love co-pilot--it has been such a great help. What a nice surprise to have this added functionality of co-pilot. It's been a go-to since I learned about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect travel laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected and I like the ability to turn it into a foldable tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the fingerprint sign-in not recognizing at many of the first attempts, this is a great laptop! The Copilot feature is really cool!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect Laptop for Work and Speed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop for Work and Speed. Battery life Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt even realize this laptop had 16 cores. At least I think it said 8 but when using MCafee the processor was showing 16 cores. The battery life is long and the speed is fast, new to me because im always dealing with slow loading times and bad RAM

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great laptop, super fast, very capable and good price. Big upgrade from my old Windows Azus laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Easy install easy to use great battery life clear picture on screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Dell 14” Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dell 14” laptop! So light weight, and the screen resolution is great. So fast too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and strength

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this computer based on my criteria. I wanted a different color and the midnight blue is very elegant. I wanted a smaller light weight computer but easy to type. It is exactly what I wanted and fits into my carrying case perfectly. The faster speed and larger storage will extend the life and I dont change computers often. I highly recommend if these are some of your needs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is compact, powerful, and capable. We appreciate the discounted price and tax savings. I did recommend it and have friends who bought two of them after my endorsement.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I don't like change.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connectivity is consistently bad. I've been kicked off wifi more times than I can count in multiple locations. I do like the touchscreen and the storage space. I took the jump from a 16" Apple Macbook Pro to this so I think a lot of the negative things I have to say about this laptop are a learning curve of learning a new system, and buying an overall cheaper laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it works great and has great battery life !

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Kyalo J

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!..it’s not a month yet since I bought this gem!. The general operations have been striking excellent.key pad, soft and sleek, keys - super sensitive, charging - fast and furious ! - satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this laptop. It runs fast and smoothly even with multiple apps open. The display is clear, build quality feels solid, and performance is stable for daily work. Overall, a reliable and good value purchase.

    I would recommend this to a friend