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Customer Ratings & Reviews

$939.99
Save $260
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 448 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, processor speed, portability, and battery life of the Plus - Copilot+ PC. Many appreciate the touchscreen, sleek design, and adequate RAM. However, some customers have noted that the laptop tends to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 448 reviews
  • Rated 5 out of 5 stars

    does the job well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. a bit on the heavy side, but is a solid work computer at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was easy to set up and use immediately. Met my needs perfectly. Best Buy Geek Squad assisted me when my existing laptop died and helped me to make decision to replace. The staff asked questions about how I use the laptop and made recommendations about Memory, etc. needed in a replacement. Overall, a very pleasant experience and super pleased with Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this laptop. I really did. However, for the price, I wouldn’t recommend it. The speakers are on the bottom of the laptop, so when placed on a surface, the sound is very muffled. After about 2 weeks, the screen started randomly turning black for a split second. Very odd. The battery life is good though!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LucindaF.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product to me. It is a quality laptop easy to use. Light to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convertible laptop to tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Love that i can turn it to tablet. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top purchase at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the geek squad is SO helpful and they were very patient with my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek Silver laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clean sleek silver look. Fast in out of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for work,school or whatever needs you have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Choice for a 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is a great addition to my bunch of electronics, f anything changes i would come here and let people knoww

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good, with excellent features and compatibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HowieH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PC, it is above and beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Greatproce and employee, Aiden provided the best customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the money. Speed is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to set up and the Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Machine in USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting fan noise even machine is in ideal mode. 16GB isn’t sufficient for tech people’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that was explained before buying , i got it. I am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lapot to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the best thing that i have bought and wound recommend this to someone or a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and reasonable price with all the features that we expecited

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop replacement for my Windows 11 upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job we needed-Thanks for your help Tim the GM of the store was super helpful go see him-

    I would recommend this to a friend